Home Centre image

Home Centre

Furniture store

😠 Worst service ever. I bought items last Thursday which they were supposed to bring to their store for Friday pickup. Yesterday Sunday I called them and their customer service said to call the store. The no. They provided I tried yesterday 7 times and it is been engaged the whole time. Today again ca... People often mention home, service, good, furniture, quality, items, store, customer, staff, Home,


Address

Next to, HBK Tower, Jaidah Flyover, Doha, Qatar

Website

www2.homecentre.com

Contact

+974 800 4663

Rating on Google Maps

4.10 (1.4K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 10 PM
  • Wednesday: 10 AM to 10 PM
  • Thursday: 10 AM to 10 PM
  • Friday: 3 to 10 PM
  • Saturday: 10 AM to 10 PM
  • Sunday: 10 AM to 10 PM
  • Monday: 10 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: home (18) service (16) good (13) furniture (10) quality (9) items (8) store (8) customer (8) staff (8) Home (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Emjaycee 2. 1 year ago on Google
    great when there are sales as they really marked down the prices. wide selection of items for your home needs and requirements. they even got vast showroom ranging from living room to kitchen so you can have an idea on how you could set up your own home with this kind of furniture, its like ikea but they focus more on arabic theme style of home set up.
    1 person found this review helpful 👍

  • 1/5 Sunil G. 1 year ago on Google
    Worst service ever. I bought items last Thursday which they were supposed to bring to their store for Friday pickup. Yesterday Sunday I called them and their customer service said to call the store. The no. They provided I tried yesterday 7 times and it is been engaged the whole time. Today again called customer service and got the same no. And they said they cannot do anything more. No onw responsible for customer service or for support. Worst ever.
    1 person found this review helpful 👍

  • 1/5 Mohammed A. 1 year ago on Google
    Never answer their calls .. useless and unhelpful .. worst shop .. go to good quality store who really care about their customers
    1 person found this review helpful 👍

  • 5/5 minni a swt g. 1 year ago on Google
    It has best home collection... Strongly recommend.
    1 person found this review helpful 👍

  • 5/5 Ibrahim A. 7 months ago on Google
    Very royal furniture...buyed sofa in offer

  • 5/5 Sultan A. 1 year ago on Google
    Good experience luxury furnitures can be found over there 👍🏼

  • 1/5 Read Q. 1 year ago on Google
    Your hotline number 8004663 isn't working, fix this!!! This is Unbelievable, a company your size with 0 customer service !!!

  • 5/5 Educate Y. 9 months ago on Google
    Today we had a great shopping experience with the help of Iota Staff Number HC-226925...she was of a great help and her advice and support made our decision making so easy..today we have purchased a full room set and a black out curtain for our new home...thanks Iota for your great efforts and assistance

  • 4/5 yussuf s. 10 months ago on Google
    Ample parking space available, also near to mushareib metro and bus station for easier transportation needs, various and variety of other business on site too

  • 5/5 Ahmed A. 9 months ago on Google
    Don't miss the offers. Great furniture

  • 5/5 Islomjon J. 8 months ago on Google
    Excellent, cast iron cookware options could be improved

  • 4/5 Eddy S. 7 months ago on Google
    It contains a variety of products with good quality. Take advantage of the sales they do

  • 5/5 Inyani S. 1 year ago on Google
    Perfect one stop centre for home furnishings

  • 5/5 Naseeb Mohamed A. 7 months ago on Google
    Excellent destination to arrange your home

  • 5/5 Harshad S. 7 months ago on Google
    Good experience overall. There is a huge variety of items in this store. The store has quite a good layout. Staff is helpful. Right now sale is going on and the prices are very affordable.

  • 5/5 From the w. 6 months ago on Google
    Very good shop for buying furniture and mattresses and home accessories

  • 5/5 Lesly L. 6 months ago on Google
    Wonderful place with all kinds of home furnishings and decors at affordable prices.. would definitely visit again

  • 5/5 Binoy A. 6 months ago on Google
    Great place to get household items on reasonable rates utensils, accessories and all kinds..

  • 1/5 Haris K. 6 months ago on Google
    Parking was unavailable near Home Center. I made a round for 3 times of Home Center then still didn't find the parking place. Then I parked the car away from Home Center, near the resident building.

  • 5/5 Sabri a. 6 months ago on Google
    Great variety, but always late delivery dates

  • 1/5 najla h. 5 months ago on Google
    They dilever a broken desk without even inform and they left when I called them they said there are a missing pieces we will check. Disappointed by the service and waiting for the response.

  • 1/5 Johan S. 8 months ago on Google
    Not only terrible service but also poor quality furniture. The doors don’t align, everything damaged. Ordered a wardrobe and 3 dressers. All were damaged and had to be returned. I spent over two days on the phone trying to get a refund. (Still don’t have my money back). People on the phone were rude and not capable of helping me, made over 10 calls to get someone to process the refund. After leaving the assembly people left my house filthy, absolutely no respect. I was also told there wasn’t enough space on the truck to take my damaged items back, as you can see in the picture that’s just not true. Had to make so many calls to get them to take the stuff. Will never buy from Home Centre again, cannot recommend it at all!

  • 1/5 siba N. 4 months ago on Google
    Bad customer service they canceled on me they supposed to deliver on Wednesday last week so I am waiting hopefully it arrives today. That was disappointing 😕

  • 5/5 NimsArt A. 2 years ago on Google
    I lov home center especially when they have sale. Its expensive but if u look close enough u will get good gud bargains

  • 1/5 Saad M. 2 years ago on Google
    I had a very bad experience with the after sales support and quality of the products. We bought a mattress with 5 years of warranty. After one year of purchase, we noticed indentations at various spots of the mattress. The home center team took the mattress and fixed it. After another year, the same indentations but this time Home Center refused to cover it under warranty claiming that we did not flip the mattress on regular basis. Not only they are not covering the warranty, but also accusing us of not flipping the mattress. They simply don't want to fix it. Worst product quality and service. Never buy a mattress from Home Center.

  • 5/5 Jacqueline R. 3 years ago on Google
    You can find all your decor needs. I'm happy I visited. 🙂

  • 5/5 Mohammed J. 3 years ago on Google
    Wide collection of furniture and home appliances.

  • 4/5 Irina L. 2 years ago on Google
    It is good, but has smaller selection than the one at Al Saad

  • 5/5 Engr. O. 2 years ago on Google
    Place to select all home items and affordable too compared to the other furniture outlets

  • 5/5 Jo J. 3 years ago on Google
    Definitely giving 'em 5stars.. I've got the stuffs that I want with excellent service as a bonus! I will surely come back.. thank you.. 🙂

  • 5/5 Omer S. 2 years ago on Google
    Furniture and all household items are here with good quality products.

  • 5/5 Sravan Kumar S. 2 years ago on Google
    I think it is a reasonably priced store

  • 2/5 Sushma 1 year ago on Google
    - Filipino female staff was ignorant and rude...when her supervisor got to know about it who was Filipino as well, he said she is new and she must be scared...but hello everyone in this world knows difference between scared behaviour and rude and ignorant behaviour...and even if there is a confusion a person can always apologize..which she didn't..instead she ignored her supervisor as well...who later apologized to us... nationality doesn't change people there attitude does..good and bad people can be found everywhere...it's upto us what we choose.

  • 5/5 s s. 2 years ago on Google
    I would like to thank the staff working at this branch. I needed some furniture delivered within a day. They assisted me in every possible way and found every available option for me. Despite of having a delivery date tomorrow, they delivered the furniture today in less than 24 hrs. The lady who assisted me was philipino and possibly a manager there along with her team member Mr Suman. Hard working and dedicated staff. They were both so helpful. Thank you both.

  • 1/5 Ahmed E. 1 year ago on Google
    The worest coustomer service I have ever been dealer with, no profundity at all , 3 time they give me date to come and fix my bed but no one coming, they are closing the line ilwhile we are speaking(not asingle works from my side is bad) they have philina manage not coming back to call , she keept my number in rejected list. Don't by from home center , Ikea I'd 100000 times better in quality and service .

  • 2/5 Anoop S. 2 years ago on Google
    Is the home center chain going to close?. This is what you will feel atleast at this branch. No customers and even for customers poor staff presence and rude attitude to boot. The attitude says buy what we have here or get lost. We went to another branc ( gulf mall) and bought the same item but with a pleasant experience. I think the management should be careful of this branch or be ready to close it down. The latter is better for their reputation

  • 4/5 Tahir J. 2 years ago on Google
    Its a good place to get stuff for your home. I felt that quality of some products should have been better.

  • 4/5 Riza J. 2 years ago on Google
    They have almost all styles of furnitures for the house that you might want, stylish and affordable .. they have so many sales or discounted items from time to time. Staff was also good on assisting, really helpful and warm to everyone visiting he store,

  • 1/5 A K. 1 year ago on Google
    Worst customer service. I purchased two humidifiers from their DFC branch four days back and noticed one of them doesn't work well and water is seen on the floor after using it for some time. Upon calling their customer service staff, I was asked to return the unit to any of their branches and replace it. As per his advice, we visited the Jaidah flyover branch and met an unprofessional supervisor who doesn't know anything about the product or the basics of customer service. As per the male supervisor water on the floor is common after using the humidifier. As per this staff, the humidifier should be used at the lowest speed. He knows nothing and doesn't understand anything while explaining. We don't have any problem with the same model second unit which I use in another room but as per the supervisor water will be on the floor after use and this is what the humidifier is meant for. Don't understand his logic and understood he does not know anything and it's useless talking to the such unprofessional staff so we left the place. There is no point talking to the supervisor in Jaidah Home Center branch who doesn't have any knowledge about the product. For QR 150 product if they create such a hassle imagine for an expensive product how much to struggle with these people. We decided not to shop anymore at this useless place.

  • 5/5 Tufail I. 1 year ago on Google
    Good stafff.and everything is available what u have in dream especially for decorating homes

  • 4/5 T. S. 1 year ago on Google
    It's good product but the problem some product cannot buy it from store if its available in online or in application

  • 4/5 Ramez Q. 1 year ago on Google
    Good place to shop for your home from A to Z , very pleasant staff and good service.

  • 5/5 Abdullah A. 1 year ago on Google
    Excellent place for home furniture shopping with good quality and competitive prices

  • 3/5 Yahya de L. 2 years ago on Google
    Nice place. Requires more helpers inside. Customers are left to find their own stuff with little assistance. No parking on the outside as well.


Call +974 800 4663 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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