Excellent service from valet parking, concierge, housekeeping, front office team to the Duty Manager! Bedrooms and living room are generously spacious with comfortable furniture. Kitchen is nicely designed and fully equipped, toilets were also large with all the necessary toiletries. There are no windows that made us feel safe for our children. View was breathtaking & very relaxing with full glass walls you would not need lights during the day. This is one of the best and safest hotel in Doha where our family spent time together.

My husband and I had a really short layover in Doha, we landed at midnight and left at 1.30pm the following day, and we selected this hotel specifically because it was widely advertised everywhere -Hilton app, website, booking.com- that it has the “highest indoor pool in Doha” and that it is an inclusive and family friendly hotel. We were supposed to spend more than 16 hours on a plane over the course of less than 48h, hence it was very important to us to have access to a pool where we could swim during our stay and get some movement done. When myself and my husband went up to the pool, we were told that my husband could not access it because he is a man and there was “ladies time” in the pool from 11am to 1pm. The fact that the pool would not be accessible to men was not communicated anywhere, and we were not informed about it upon checking in. I understand local rules and customs, that’s not what I am debating, but it is incredibly misleading to advertise the pool as being accessible to everyone without restrictions when in fact it is not. After several complains, they offered 10000 Hilton points to me as compensation, I accepted, but the points were never credited to my account 2) the room they assigned us at check in reeked of cigarette smoke. Again, misleading communication on the hotel part, since they advertise themselves as having smoke free rooms which is what we requested. It took half an hour to get the receptionist to come up, validate that indeed the room smell was disgusting, and get us moved to another room, which smelled as cigarette smoke as well but at least only in the bathroom. At that point it was almost 1 am in the night and we both were exhausted so we stayed there. 3) When we checked out, we asked for a taxi, and the hotel called it. 5 minutes into our ride the taxi driver said that we had to pay cash, which we obviously couldn’t do: we are foreigners in town for less than 24 hours and it doesn’t make any sense for us to withdraw money in local currency, plus, never in the 3 previous times we’ve been in Doha we had a taxi refuse credit cards. The taxi driver took us back to the hotel and when I told the front desk lady that she had called a cash only taxi, she rudely said that I didn’t specify I needed a taxi that would accept cards. I was shocked, I honestly didn’t think I needed to specify something that basic in 2023 in a Hilton hotel in a major city. We wasted over 40 minutes waiting for the new taxi and as a result we had to rush to our gate because our plane was boarding

This was one of the hotels I stayed during my mandatory quarantine, the hotel is amazing with clean and elegant rooms with a stunning view. Talking about their service, was not that great and should be improved! The food was not as mentioned in the menu, the response from the staff on request is not up to the mark. But overall the hotel was good which can be improved by providing a better service to customers!

We had a wonderful stay at the Aleph Doha. Our 2BR suite was spacious with tons of light and high ceilings. It had 2.5 bathrooms, well-equipped kitchen, an ample living room and comfortable beds (1 queen and 2 Full beds). Plenty of towels and toiletries were provided. Free self-park is also available. What made our stay even more memorable was the staff. Everybody was just so nice, specially Gihan at the Pool area. He was so attentive and kind. The surroundings are under major renovations due to the World Cup, but that didn't take away from this beautiful hotel. We will definitely stay here again when in Doha.

So sophisticated it's unpleasant and uncomfortable. The architects thought it would be modern to design a kitchen with a door and an open entrance on the side. The result is an unpleasant living room filled with the loudest washing machine sounds, or food smell. And there's no solution for the problem. I don't know what the architects were thinking, but it lost its luxury and comfort element. And it looks ridiculous to have a door and an open area for the kitchen.

We are staying here for 2 weeks and I must say, it's the best decision we've made as far as choosing the perfect 2 bedroom suite for our family. Absolutely professional and kind staff everywhere, from the Sales agent Rose to the reception staff, security and admin personnel such as Wilfred, the IKA breakfast staff, the Health club team, and the Housekeeping team are all amazing! Anything we ask for generates a very prompt response and we are certainly impressed. The views are breathtaking and the unit itself is beyond incredible, I couldn't be happier. Best of all, price is very fair and you get great value for money. Must try in Doha, you'll never regret. Thank you Aleph Doha Residences!

We always enjoy staying at Aleph because we can bring our fur-babies with us. Plus, the staff are outstanding, the rooms were clean and comfortable. The only thing we hope they can have is more dedicated area for pets; own bed/food bowl. and a place where they can do their thing and relieve themselves.

The gym and the swimming pool are incredible best customer service Excellent room You should meet kourich he is cool and will help you a lot :)

I came here for holidays with the family it was a nice place. I liked the gym and the swimming pool area. I would like to thank the staff for the great hospitality especially Mr.Gihan and Mr.amen.

Service is perfect and Ms. Wimani has served us really nice. But regarding the ladies day for swimming pool I hope if the kids are not allowed because the place was very noisy. For better improvement please keep the ladies days for adults only without kids.

Me and my family have been staying here for 2 weeks. Everything is perfect, especially the view and the neat interior. Special thanks to Mr. Bishal and Mr. Sabbir for always cleaning + tidying up our room — leaving no dusts behind.

I enjoyed my 4-night stay at the Aleph Doha Residences. The room was great. I probably would have appreciated the location more if the area wasn’t enveloped in construction. The service was excellent. The restaurant crew was awesome. Special shout out to Gihan in the fitness center.

Spending our 2-day quarantine in a two bedroom apartment. Big and comfortable, but not really clean (plastic bottle, empty Lays bag and paper handkerchief under the bed). Staff has been helpful and the views are great. The food is to be improved (a lot).

Wonderful hotel and staff. We got special attention from Mr Kamal who is very attentive to our needs in a professional manner. He made our stay more comfortable and we felt very special in the lovely hotel. The room is spacious and contains many details that are worth seeing. I really enjoyed our stay and want to come back soon

LOVED THE LOCATION. Stayed with my wife and kid for quarantine (2days#. Smooth check in .Took only 15 mins for checking in. Room was quite big and the view was extraordinary. Cozy big bed. Quarantine food was good no complaints as the hotel is not providing the food. Good responsive reception. Only disappointed with the bathroom amenities as we didn't get any soap or dental kit or shampoo.. even we had only 1 bathtowel for 2 adults and 1 infant. Needed to call several times to get bathroom amenities but still didn't get towel. Smooth check out as well . Lobby had good seating .

I stayed here for 2 days of hotel quarantine, I have to mention that it took us around 3 hours to check in, after check in everything went on smooth. The rooms are clean and spacious and I had a comfortable stay here. And the food was tasty and was served on time. The only issue I faced was that it took long to check in. Rest everything was amazing! And the view's from rooms are amazing!! I would recommend this hotel both for hotel quarantine and visit. Thank you for this amazing service

Amazing views, spacious rooms, very courteous staff and amazing service. Swimming pool and sauna were great. Loved every moment there. Breakfast was delicious. Overall a wonderful experience.

We booked the room at the last minute for our family’s NY celebration. We heard some good feedback about the hotel, especially about their spacious rooms. Since it was a last minute booking, we expected the check-in process to take time since it was also a busy day for the hotel. But we did not have to wait long. We were almost instantly checked in to our room and the customer service was amazing! Room - we booked a 3 bedroom suite and the view was just amazing! We were put in an altitude room which gives you an almost 360° view of Westbay. The rooms were all clean and really spacious. The living room had a huge couch that could turn into a bed, too! Service - everyone, from the reception to room service, to security, was very accommodating. I remember calling several times to ask for stuff and they all assisted us gladly. But the most exceptional service was given by Ms. Toni who helped us check in. She accommodated almost all our requests and made sure that our stay was comfortable considering we were staying with 2 infants. Thank you very much, Ms. Toni and you are such a great asset to the company. We definitely got our money’s worth and we will surely come back again soon. It was Happy New Year, indeed. 😊

Our stay at the place was part of a 2 day hotel quarantine. Although I was expecting have a good view of the west bay from the place being one among the higher towers around the area, I was skeptical of how good the stay would be having read of the experience of some guests. But it turned out to be a different kind of experience for us starting from the check-in which took less than 20 minutes. We were not allowed to go through the hotel lobby and had to make the entrance from the basement car park into the first floor where there was a small conference room. (understandable since this was a quarantine stay) We were expecting the worst in terms of time to check-in as we had arrived at around 11:30 am knowing the normal check-in time was 3 PM. Luckily for us we checked in before 12:00 PM. Probably they had improved the process taking into consideration the feedback from the previous guests. We stayed at a 2 bedroom apartment (it has a small maid room as well with attached toilet adjacent to the open kitchen.) The apartment also has a common toilet and both bedrooms have attached bathrooms. Bathroom fittings are all modern and top class, the hotel being a new one. The living room and the dining area next to the kitchen has floor to ceiling window facing the sea which gives a wonderful relaxing view. Our stay was very enjoyable and the kids loved it. The lunch and dinner served was based on day-wise selectable menu from Eastern, Oriental and Continental. The staff were extremely courteous and supportive both Gabriel and Rafi deserves a mention. The hotel lobby lacked the spaciousness of a 5 star hotel, though it didn't bother me much. It would be good choice for a weekend stay with kids, although I'm not sure if the normal guests will get a fullboard meals package.

We have a wonderful experience at Aleph Doha Residences. Every staff member, from the valet to the check- in to the cleaning staff were delightful and eager to help! I would like to highlight the excellent Housekeeping service, we really appreciate the attention to the details from the Housekeeping team and specially “Maureen” the HK attendant Thank you!

View from the sky room is superb!!! Rooms are big, comfortable and clean. Would like to commend Ms. Toni and the rest of the team for being friendly and accommodating. Highly recommended for staycation ❤️

It was a really nice stay. The apartments are full of light and you can find all you need there. Swimming pool and gym are very nice, they have great view. Thank you aleph for the nice hospitality and big thanks to Kouraich the gym instructor he was very helpful.

Thanks to our Corporation’s Sogha Discount offer we had an affordable overnight stay for 3 adults and 2 kids at a Sky 2-bedroom suite. The suite was clean when we came in, thanks to Ms. Pranita and Ms. Sirjana. The suite is spacious, has tall windows with a nice view outsode. The kids enjoyed the thermoregulated indoor pool, has tall windows too with a nice view of West Bay area. We had a sumptuous breakfast. We enjoyed the Toast with Avocado spread and poached egg on top. Finally, Ms. Toni from Reception generously gave us a complimentary late check-out at 1400H for our first-time stay. They have basement and outside parking. We really enjoyed our staycation since we can’t tolerate the heat outside this summer time in Doha.

The stay at the hotel was really nice. The apartment was big and had a lot of light would fill the whole apartment. The gym and the pool have amazing views and the personnel, specially Kouraich, we’re always happy to help. I will recommend this hotel for sure.

Check-in was quick and efficient. Our Hilton Gold did not automatically come through for some reason, but the front desk kindly extended the upgrade. The rooms were spacious and clean; the staff were friendly throughout our stay. Traveling with 3 kids and we had an excellent experience.

Very Nice Hotel. The Rooms are a Hidden Gem! I was able to make a full meal with the kitchen and entertain friends. The partial view of the Ocean and the Service was exceptional. Thank Aleph Doha for a memorable stay in Qatar.

Let me start with Oguzhan who has been really helpful in answering all my queries and concerns and in accommodating our requests. He is such a dedicated and kind person. Thank you very much Oguzhan and to Ms. Honeylyn for the support. Although our room view was the parking lot 😅 view we stayed at room 506 last June 16, but it was still totally a great experience. reception Staffs, the housekeeping, F&B and the whole team, were really accommodating. We really enjoyed much because of your hospitality. Thank you for making our stay memorable. Will surely come back. :)

Amazing experience started with Mr. Oguzhan Isci who helped us arrange our stay. He was extremely professional and efficient. This was followed by warm greeting of security and reception at arrival. During our stay all staff without exception were super kind and helpful. Food and rooms were amazing. Cleanest hotel by far we've ever seen. The swimming pool on 52nd floor was out of this world! You must definitely try this ace once in your life. Absolutely worth every cent of it. Last but not the least, while we were checking out security noticed that we ordered Uber and asked us if we ordered XL or regular sized car. I absolutely forgot that I had several suitcases which wouldn't fit into a regular sized car. This was that finishing touch that made us fall in love with this hotel. We'll done team! Thank you for everything. We'll definitely be back!

Avoid! Poor service and lack of clear communication. My wife and I, despite being Hilton Gold members had a terrible experience. We check in at midnight after a 10hrs flight: the room smells like cigarette smoke that it’s almost unbearable. They change our room in a matter of 10 minutes. We chose this hotel for our one night layover in Doha, despite being 30 mins cab drive from the airport because they were claiming to have the best family friendly indoor pool of the city. Unfortunately nowhere was advertised and noone told us that in certain days the pool is accessible to women only for religious reasons … would have been enough mentioning this on the website or at least at the check-in … in the end only my wife enjoyed the pool. Asking the reception to call us a cab was the cherry on top of the cake: they call the first taxi and after 10 minutes a non-official Doha cab shows up - white car no “taxi” signs, that only accepts cash payments. We drop off after few hundred meters and ask for another cab to be called … another 10 minutes pass by and finally the right car arrives … around 30 mins wasted for a taxi … Avoid avoid avoid!

View from the sky room is superb!!! Rooms are always clean, foods are great! Very friendly and accommodating staff... will definitely highly recomend 🥰

Salaam. I cannot fault anything for as long as we stayed here. The apartment was impecably clean when we walked in. A THANK YOU Pranitha Ram. We needed later check out and Mr Al Khattb accommodated our request. Our experience here was first class. Thanks to all for the giving us some guidance and information, especially since we were new to this amazing city. Apart from the staf, my favorite highlight is the pool and view from 52nd floor, day and night view has no match. SHUKRAN ALEPH. We will see you again Inshallah and we will be recommending your establishment to all our friends. PEACE

Great experience. Especially staff have very optimistics approach towards customer speciall staff from dinning and pool Ms. wimani . She is doing great for all

Amazing experience! Everyone working from housekeeping services, reception, helps with an amazing work. Godfrey and Wimani from the gym rules! They are super cool and helpful! Great experience!

We are staying in a one bedroom apartment. It is amazing and perfect, can not fault it in any way. The kitchen space is nice and has everything that you might need : coffee machine, kettle, plates, cookery etc. the living area is spacious with a sofa bed. The bedroom is en suite and the bed is really comfy. Kamal takes a brilliant care to ensure the cleanliness of the room and he is so kind. We had ordered room service and it was nice and super quick.

Excellent location. Good facilities. Brilliant room service. The restaurant is outstanding and Mrs Phursang Joynae, the usual cleaner of my room, always does a fabulous job. Gym instructors are very helpful and the gym equipment is impeccable. Highly recommendable hotel.

UPDATE: The hotel staff saw my review and finally reacted. I do wish they took my complaint more seriously from the start not until they saw a bad review. Overall, I really appreciate the effort from Debbie and the taller Indian gentleman trying to figure out a solution. I would say the Indian gentleman with glasses and the front desk Caucasian lady need better training. They upgraded me to a 1-bedroom on my last night because a room freed up. I was only there for 3 days, so it doesn't change the frist 2 days was a horrible experience for me. I strongly suggest that they should not put guests in these rooms that have a shared door as there really is no sound protection. I don't blame the family in the other room as they are paying customers just like me. This is the management's responsbility to manage rooms better or just block it out so no one can book it. I hope they take my feedback so other guests don't have the bad experience I did. ORIGINAL COMPLAINT: I am staying here now and they put me in a room that connects with a very very loud family. I requested to change to a different room and they just said they are full an no apologies or nothing. I literally just need a quiet room to sleep. My room was also full of cigarette smells. This is not a premium experience at all. You have many other options available.

I mean where to begin :) In all honesty we've been staying at Aleph and they went above and beyond especially when it comes to hospitality and services provided. The rooms: always super clean (big thanks to Mr. Bishal and Mr. Sabbir) and we would recommend to anyone staying in West Bay area. Definetely 10 out of 10.

We had a great two night stay at Aleph Doha Residence, all staff were accommodating and polite, especially Khattab who made sure everything we needed was arranged. We will definitely stay here again.

Hello 😊I want to thank the entire service team for their attentiveness and availability for any special requests, their meticulous work and their professionalism throughout my stay for more than 3 months. I highly recommend the team of Bishal and Sabbir without forgetting their superior Bibbin.😊👏Thanks for all.

I recently stayed in the extended stay portion of the hotel, and while the units offer stunning views of Doha and the location is ideal for West Bay enthusiasts, the service and hotel policy left much to be desired. Despite being an extended stay resident, I was surprised to find that complimentary breakfast was not offered, regardless of Hilton Honors tier, and no discounts were provided. Additionally, scheduling cleanings proved challenging, with instances of forgotten requests and the need for reminders. This falls short compared to colleagues' experiences in other West Bay hotel residences where amenities are complimentary and service exceeds expectations.

Best Hotel in Doha! I had an amazing time at the Doha residence. The hotel was perfect for my stay. Very friendly team, great pool and gym with an amazing view. A small price for a great experience. Thanks a lot!

Excellent experience!!! Great hotel And perfect service, we have booked apartment with 3 bedrooms. All the room are master, including made room, so total 4 rooms. with perfect price. A huge living area with a panoramic view of Doha, rooms with very good size, and you will have 6 bathrooms, Perfect for family, Many thanks for the stuff from the reception till the housekeeping.

I have booked 3bedroom half board I recommend you choose the highest apartment as possible in a tower of 52 floors It was an amazing experience I liked the staff hospitality and their warm welcome with a permanent smile on the face. The breakfast buffet was so diversified with large choices. Although the gym was little small but almost the necessary equipment were available with high professional trainers and staff ( Vimany, Godfree) There is also sauna where I passed my favourite time relaxing.

Affordable luxury in west bay, friendly staff, perfect location, amazing views from indoor rooftop pool. Wimani and Asunta were lovely. Breakfast quality is good but it can get busy with a 15 +min wait for pancake/omelette orders. That said, we will definitely stay again in future.

I wanted to express my sincere appreciation for Jalath at Aleph Doha Residences. His exceptional dedication to assisting guests with their luggage and organizing transportation, both to and from the airport and within Doha, has greatly enhanced our stay. Moreover, his efforts in coordinating memorable desert safaris have added a special touch to our experience. His commitment to outstanding service has not gone unnoticed, and we are grateful for his warm hospitality.

You will be welcomed with warm greetings by their staff. Top notch service from checking inn until we reach our room. A picturesque view we have is something you will never forget. Thanks to Ms. Toni Jo for giving her best service, even up to extra mile

The hotel has the worst service, worst food, the staff is not helpful, the reception is pathetic and highly unprofessional. They will either not receive the call or by chance if they do then they won’t really listen to you. For small small things we had to call them twice/thrice and wait for hours but still the requests like coffee sachets or butter for the breakfast wasn’t catered to. They would give you the food which is completely tasteless and cold. This is a paid quarantine facility but the service is like they are doing a favour on you. There is not even a dustbin in the room. Worst experience ever. Would never ever recommend anyone to book this hotel for quarantine. I’m sure there are other better options available so go for that.

Never ever again After having bad experience with hotel management regarding booze policy is so frustrated. First week booking we were allowed to bring alcohol without hard drinks. and then the following week is not🤦‍♀️. Management and its team member should atleast be aware about the hotel policy to avoid miss understanding. Another point is that bribing us with another Room booking to let us stay with alcohol is total disappointing.

Long term stay in this apartment, it’s true that it’s Hilton management but service could be very slow, sales person don’t answer you after you sign, get the feeling they run away from you. The gym and pool time is not flexible and not suitable to early persons. The 3 bedroom apartment is of a very good size and design, each room is master plus a maid room. However, they do not have choices of mattresses and pillows to suit persons with back pain.

Nice hotel! Quarantined there! The food was good and calm environment

Hotel is good overall, Neat and spacious rooms the only problem was the security whose name is ‘ Malik’, who thinks he is the Malik ( Owner) of the hotel, other staffs were good and friendly.

Its a good place for residence and apartment booking. The quarantine services were also provided here for the new arrivals which should be booked prior to fly to Doha. Outstanding hoteling with good management and interpersonal skills. I would like to recommend everyone who visit Doha to stay there.

This place is spacious that's all the plus point . Bed linen was not changed. Food is hopeless. Service and response from the Hotel staff very poor. What to do this is now a business run by Discover Qatar monopoly. If there was one more company to compete with this group the situation would have been 100 times better. Very poor and we have no access to approach authorities which these people know very well.

We booked Double tree hotel for Quarantine due to some reason they changed to Aleph Doha Residences, when we landed here we thought we would get best services but it's totally opposite here. It is one kind of worst service I have ever seen. No food service properly no coffee nothing seems like we should bring our own food or order online. I won't come here again even if they give free of cost. Room and amenities are fabulous but above mentioned are also need to be considered...

The worst hotel that I've stayed in ever and I really can't understand how they say this is a 5star hotel . Worst service ever. The reception can't be reached anytime even after trying to call them for an hour. Most of the times the Food is served cold and you don't have anything in the room to make it warm . No one gives a proper response coz you can't even connect to the reception. Currently staying here for my 2 days quarantine and experiencing the worst service.im writing this review as I'm trying to reach the reception for the last one hour and can't connect . Last evening I ordered for hot milk and I received it after one and half hours and also after repeated follow ups n calls . yesterday I tried reaching out to the reception thru phone but coudnt . Today I'm trying to reach the reception but coudnt connect. The call never gets thru. Such is their service .even I tried calling from my phone but coudnt connect. Never ever I'm gonna book this hotel again . Worst hotel I've stayed in ever. There are way better hotels around here in westbay and I really regret choosing this one. Never ever gonna make that mistake again.

We have been booking Hilton hotels for the past few years for leisure but Aleph residences seems to be different. We booked a one bedroom for my son’s birthday but it was ruined by some rude staff. Thing is, only 3 of us will sleep in a big room. Guest would just eat & then leave. Receptionists kept on calling us that we exceeded our visitors’ capacity. We felt like we did not have the PRIVACY in this hotel. The security team even went to our room twice. Yes twice. This is totally unacceptable. They should respect all the guests, treat them EQUALLY!

Stayed here for 2 day hotel quarantine. Vegetarians should not opt for this hotel as the food is really bad. No options given to you, just have to eat what they give which is a random assortment of veggies and rice. It takes time for room service to answer your requests. Rooms were freezing cold and the thermostat was not working. Only nice thing was the roominess of the apartment and the view. I would not recommend for vegetarians.

Excellent service from housekeeping staff (Mr. Arafat),B2 Security + Gf security, Reseption desk team very much help full. Thanks a lot. Bedrooms and living room are generously spacious with comfortable furniture. Kitchen is nicely designed, toilets were also large with all the necessary toiletries. The View was breathtaking & very relaxing with full glass walls you would not need lights during the day. Food was good n Service was excellent. This is one of the best and safest hotel in Doha where our family spent time together.

Lovely hotel with reasonable prices and very good service. The rooms are spacey. The staff is very helpful. The fitness center is great and reach for Gihan for any support. He was very gentle and helpful!

Nice room. Nice location. Nice pool and gym. Special thanks to Mr. Gihan who help us a lot in pool and gym area. Keep it up!

Job at the front desk was very sweet and Sophia from house keeping was very accommodating to our needs. Over all great stay with family except the location was hard to get to due to the construction all around.

We booked a 3 bedroom suite. We have a little problem that night so we need to get another room on that same night to accommodate our visitor. But it ok, its our fault. And checked out happily and smoothly. The bell boys are very helpful and friendly. When we got to our house we realized that we forgot our toiletries. We immediately called to ask for it and they said they said it was with them. So on that same day we came back for it. But when we arrived at the hotel, the house keeping supervisor showed us toiletries that were not ours. I think it belongs to the people who checked in that room before. We said that our toiletries are already in a bag. They said they will check again. And after a few minutes the supervisor said the house keeping saw the bag and opened it and threw away because all of the items are almost empty. We said we are sure that our things are all new that is why we decided to come back for it. And why would they open the bag in the first place? We came back the same day. I hope they at least let it sit for a few days before they decided to threw it away. The ones they showed us were almost empty toiletries from the previous guest of the same room number and they kept it and not thrown away. The new stuffs that is packed properly in a ziplock bag and new toiletries were not kept. Did my things really get thrown away?

Its a nice experience since the first time i visited in the gym, the staff is friendly Special thanks to lady (sorry i forget her name with curly hair☺️) i think she's the manager she is very kind' she make sure everything is ok, and the lady in the reception as well,also thanks to Amine always assist to the gym and pool.

Mandatory hotel quarantining: Me and my two kids, 6 and 2, had to stay here for 24 hrs for which we booked a suite. While the room was wonderful with an amazing view, the service is absolutely terrible. The rooms weren't ready and we had to wait 2 hrs. Lunch and dinner was served incredibly late, and each time I had to call the room service numerous times because I was travelling with little kids, it couldn't be delayed. My 2 Yr old went to sleep without dinner which was incredibly upsetting as a parent. Also, I wasn't put through to the manager after asking the reception and the room service and was compensated with a fruit basket instead. My husband had to call the hotel numerous times and the phone wasn't attended either. I called to ask if I could buy a snack or something for the kids while we wait for food, they simply said no. 5 stars for the room and view. 2 for the service and quality of food.

Aleph hotel and residences was great! Big rooms and new amenities. Very minimalist. The view also was amazing. Gihan is also great! He toured us and very kind and respectful. We will come back here!

We did our second stay last week and planning to come back next week. The place is bigger than any other 2 bedroom apartment with hilton branding. Kids used the pool and breakfast area, just loved it. Few suggestions. Tv doesn't have enough English channels. Please have better English channels and movies. Please train housekeeping about cleanliness. The hotel is still new, but without care it can be ruined. We found stain and dirt in many places in living room carpet and sofa. Overall it is a great place with lots of room and excellent sea view. We call it our second home in Doha!!

We are staying here just one day for our wedding anniversary. It was a wonderful experience in my life . Actually I requested to them bed decoration but they couldn’t arrange. But they gave us more consideration. Absolutely professional, friendly and kind staff everywhere. Starting from all reception staffs (Naseef and all ladies staffs), pool staff Godfrey , Nadia , One Srilankan guy ( sorry I forgot his name), and special thanks to Mr. Othman. Thank you so much all of you guys for you guys are giving us wonderful and relaxing moments. Must try this hotel in Doha Thank you Aleph Doha Residences!!

The hotel is located in the westbay area. A bit of traffic due to road construction. The entrance is bit compact. But coming inside the lobby is well lit and loved the little pendant light. I was greeted by the security and the concierge offer assistance and lead me thru the reception area. Reception staff are accommodating and polite especially Ms. Toni who went the extra mile to came in our room to get the signature for the membership she offered. The hotel is well maintained and clean. The room is cozy and spacious. We did enjoy our swim. Ms. Amine & Mr. Kourich are approachable and guide us thru the pool area. Pool is on the 52nd floor. View above was amazing. Breakfast was sumptuous and delicious!☺️😃😄 Over all stay was relaxing, fun and delightful. Will definitely go back and would love to try staying on top floors. Thanks to everyone who made our stay a remarmable experience. Kudos to everyone.👍👍👍👏👏👏

The Aleph and its team were lovely. The staff is eager to serve and very friendly. The suites are new and well appointed. We stayed in a one bedroom initially, and upgraded to a 2 bedroom. Both had beautiful views of the Arabian Sea. The location in West Bay is convenient, with easy access to the Corniche and many activities. The flavor and presentation of the food at IKA, the South American restaurant, was truly spectacular and we highly recommend it for both a la carte dining and Friday brunch. Thank you for a great experience, Team Aleph!

Service is pathetic with no response to multiple calls while I was staying there. Giving 2 stars just for its location. Staff is not at all guest friendly. They seem to be either overburdened by work or they dont like to work here. Not sure about the actual reason. A hotel associated with brand name of Hilton which doesnt care for its guests is one of the worst things that could happen. Would never suggest anyone to stay here. With Fifa world cup around the corner, this hotel needs to up the game, else it will surely be on the losing end.

Overall good hotel although service was not in up to date. Good for family. Near by metro is about 10 minutes walking to The City Center. Cleanliness was good. Staffs were friendly. Breakfast was good.

No housekeeping done regularly. They will clean our room when they thinks, It is been 7 days since my room is cleaned. Poor service. I am really felt insulted by the service. They have a DND button and a house keeping switch in the room to just show an indication outside the room. But it is just a complete mockery. If you put DND for an hour and if they saw it just before when they try to clean your room, then you are done! they will not try again!! Disaster...!!

very great service, nice staff and very welcoming, regularly coming to clean, the pool has woman and men timings for hijabis and muslim woman! love it 10/10

It was really nice experience. Very neat and clean and crew the is awesome. I stayed there 10 days in sep 2021.

The front desk staff could be more friendly, the room wasn’t ready and we were need to wait more than 2 hours until it be fine.

We moved in a month ago to stay long-term for a year and couldn't be happier. The staff are amazing, from security to reception to Ika restaurant and housekeeping. Always friendly, greeting my dogs like they're VIP guests and making sure all our needs are taken care of timely and efficiently. Today, we got towels folded to flowers by housekeeping team Ajay and Lucy... What a lovely touch. Highly recommended.

Check in and check out is smooth with very quick transaction with them. Thank you to maam Toni who assisted us and made sure we are comfortable in our stay. All hotel staff are nice and always willing to help the guests. Rooms are very spacious and clean. Definitely always coming back to this hotel.