ICON Hospital image

ICON Hospital

Hospital General hospital Private hospital

One of the Most Reviewed Hospitals in Dombivali


Address

ICON Hospital, Manpada Rd, Ganesh Nagar, Dombivli East, Dombivli, Maharashtra 421201, India

Website

www.iconhospital.com

Contact

+91 95944 02402

Rating on Google Maps

4.50 (1.7K reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: (Ambedkar Jayanti), Open 24 hours, Hours might differ
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: (Rama Navami), Open 24 hours, Hours might differ
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (37) hospital (36) good (31) doctors (20) patient (17) care (17) experience (16) helpful (15) excellent (14) services (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Digambar N. 10 months ago on Google
    Be aware- This is the worst hospital. Team of doctors has zero co-ordination. Huge and unnecessary cost (6-7 lakhs for Angioplasty). They don't take actions for many days (just wait and watch telling to stabilize the patient).Go for second opinion outside immediately. these doctors don't have any anticipation of treatments they are providing. Doctors don't fix time schedule for visits and don't provide any inputs, course of action to the relatives. Cardiology doctor Dr.Anuj Bhasin is THE worst - he will take 5-7 days holiday/off , once he earns money with initial treatment he don't care if patient will go critical and you loose your relative for sure. Pathetic doctors and administrations. As soon patient's bill crosses 8-10+ lakh, they will ask to settle the bill and re-admit the patient again with next huge cost.
    7 people found this review helpful 👍

  • 5/5 Venkatesh V. 1 year ago on Google
    Totally satisfied with the services provided. Experienced Panel of Doctors helps all under one roof. On duty doctors / nurses are helpful and caring.. Doctors visits us three to 5 times a day depending on the requirement.. Nurses take proper care and support properly. Hospital is neat, clean and tidy.
    7 people found this review helpful 👍

  • 1/5 Snehal N. 10 months ago on Google
    I was resisting myself to write a review for the Hospital but now I have to due to unnecessary headache and hence this review. Misplacing the files, not knowing the protocols for icu procedures and other procedures too if required, and the top of it not having the correct diagnosis, we suffered a lot. Always take a second opinion if you are suggested angio. The contact given by them for a cardiac ambulance (do not take their help for transportation) did not even have a monitor working. They charged a lot for nothing. Even the supporting ambulance doctor was not knowing the basics. Not all the doctors and service men or women to blame, but overall what we get is discomfort and headache. They should maintain the quality on all platforms.
    6 people found this review helpful 👍

  • 5/5 Amogh P. 1 year ago on Google
    I am totally satisfied with the services provided. On duty doctors and nurses are very helpful and caring. Doctors visits us 3 to 5 times a day depending on the requirement. Nurses take proper care and supports the patients whenever needed. The hospital is neat, clean and tidy. I would like to extend special thanks to radiology department staff as they are very warm and make you feel comfortable.
    6 people found this review helpful 👍

  • 3/5 Sagar K. 4 months ago on Google • 523 reviews
    Icon Hospital Dombivli Manpada Road operates medical cards of different types of insurance companies.But if you pay in cash, I think you may be charged more. You should decide carefully about it.
    1 person found this review helpful 👍

  • 5/5 Shreekumar K. 1 year ago on Google
    Good Experience. Service improved since last one year. Had bad experience in October when my mother was admitted. This time I am pleasantly surprised. Stay was comfortable as possible. Rooms were maintained properly. The nursing staff were great.
    4 people found this review helpful 👍

  • 4/5 Sanjay J. 1 year ago on Google
    The medical treatment provided was very good. The RMO who visited our home to check my father were very polite. The nursing staff were good. The ward boys were very helpful. The food for the patient was good. The rooms need renovation.
    3 people found this review helpful 👍

  • 3/5 Dhairya D. 6 months ago on Google
    Good management to be very honest except one lady at the insurance billing. Nurse, wardboy and Dr.Dixit are very helpful but process is slow. Lift is very slow whenever required in emergency. Thank you for your support in our tough times.
    2 people found this review helpful 👍

  • 1/5 kartik a. 10 months ago on Google
    Very bad experience. Pl take second opinon of other doctor never believe in their words.Kept for 15 days even after that the patient's condition worsened. But then shifted to other hospital, the condition of the patient is fine in 3-4 days
    2 people found this review helpful 👍

  • 5/5 Sunil H. 1 year ago on Google
    Very prompt and efficient service. All the supporting staff is polite, helping and caring. The medical consultants are efficient and reach root cause of the problem quickly. All my family members including me were admitted here many times for various ailments. And we were always confident that the problem will be solved successfully. This is an excellent facility and we feel lucky and proud to have it.
    2 people found this review helpful 👍

  • 5/5 Dipesh V. 1 year ago on Google
    Went to Radiology department and I had to do 4 tests including 2 CT Scan, Shobha coordinated it within an hour in getting a on the doctors in row. Fantastic experience, very co-operative staff and very polite. I wound recommend Icon radiology for any scans.
    2 people found this review helpful 👍

  • 5/5 Vaishali G. 6 months ago on Google • 4 reviews
    All the Staff was very Helpful & polite.Taking care of patient & very well explained all the process of Medical treatment by each & every Dept, Mediclaim process till bit taken time & still the whole process was smooth, Also Thanks for the Food offered to patient. Dr.Sandeep Shekhar done the surgery very well, Thanks to all the Doctors & Staff.
    1 person found this review helpful 👍

  • 1/5 Shubhangi G. 1 year ago on Google
    Don't fall to trap of fake review. My father got admitted here in the year 2016 or 2017 for Prostate surgery. Their service is bad as well as they are money minded people. And my father got no relief after operation. I have mentioned my review but google deleted it. So use your brain before taking any family member for operation to any hospital. take second opinion also just don't trust any Dr or hospital blindly.
    1 person found this review helpful 👍

  • 4/5 Siddhesh D. 4 months ago on Google • 31 reviews
    I have admitted my dad here for angiography and subsequently for angioplasty. The overall experience was really good. They have explained the protocol, its pros and cons in detail and guided us at each steps.Dr. Anuj Bhasin did the procedure.He is really excellent and yet down to earth. Other hospital staff is also friendly.Billing and TPA department is also really efficient in their work. Thank you so much. Overall our experience was really good.

  • 4/5 Sruthi P. 4 months ago on Google • 12 reviews
    I had admitted my mom for hypertension. The staff and RMO at the emergency room were very prompt to help us and handled the situation very well. Doctors are good and our overall experience was good at hospital.

  • 4/5 Vaidehi O. 6 months ago on Google • 5 reviews
    One of the good hospitals in Dombivli. Treatment in ICU was good. We got treated with Dr. Bhasin. Very good Cardiologist in Dombivli. The sisters in general ward were little careless. The IV was not removed while discharge and one of the injections which was not to be given through IV was given through IV. Hospital was clean. Overall good experience.

  • 5/5 Pankti S. 7 months ago on Google
    Skilled clinicians is what makes the institution worth trusting. Well trained and compassionate nursing and clinical staff. Smooth documentation and admission processes.

  • 5/5 Vinod P. 7 months ago on Google
    Patient Name-Varsha Pramod Prabhudesai, very good hospital with excellent facility. All doctors are very good,give us proper guidance for Angiography

  • 5/5 Rajesh P. 9 months ago on Google
    The proper diagnose, caring that we had from Dr Suresh Thakkar (MD) is excellent. We had very Good experience during mine mother illnesses Dr. Suresh Thakkar and the staff are friendly and ensure that we are properly informed about our health and care. We would have no qualms in recommending them to whom those looking for best Dr.

  • 5/5 krushna s. 9 months ago on Google
    First Thanks to reception assistant Ms.SHAMAL , she is very helpful and clear communicated about my concern. Good presence to listen and understand the concern of patient. Shel helped to advise the time and Doctor's availability etc.Dr.Yogesh General Physician is a excellent doctor. My Son was suffering fever since 4-5 days. After treatment by Dr.Yogesh Sir after taking the first dose the fever has gone immediately. Ms.SHAMAL has given the test report in WhatsApp and update the Doctor advise on the report.

  • 2/5 Shekhar D. 8 months ago on Google
    Doctors are good but facilities are only on paper. Poor adminstration . On admission they provide kit but only on paper if you insist then only you will get. There's no co ordination bet admin and diet dept . N3

  • 5/5 Moinak B. 8 months ago on Google
    I was recently admitted here for very high fever. Doctors did a commendable job on treatment apart from that the best experience was with Sister Priya patil, she was like an angel sent to fix me she was always there to take care of me and assured me that i will get well soon when i was having sleepless nights i have never seen commitment like what she has for a patient Thank you very much for all the care you gave!!! May god always keep you happy😃

  • 4/5 Anuja M. 9 months ago on Google
    Prompt response and utmost care given from hospital. The doctors on board are excellent who give all evaluation for best well being of patient. All the nursing staff and support staff of ward boys, canteen, security and pharmacy are also good. Cleanliness and maintenance needs to be taken care of.

  • 4/5 Aditya P. 4 months ago on Google
    Very good staff support and facilities. Must consider this hospital in the nearby area even though I'll say it's the best hospital currently in Dombivli. Overall my experience here was good.

  • 5/5 Harilal G. 10 months ago on Google
    Dr Shashank Akerkar is one of the best Rhematilogist of Icon Hospital. Staff are also helpful and polite.

  • 5/5 Shivaji S. 10 months ago on Google
    Dr. Shashank Akerkar is best Dr of Mumbai. I'm very old pt of Rhemstologist. I'm satisfied with their treatment. Staffs are helpful and polite.

  • 5/5 S B. 10 months ago on Google
    For Dr. Devendra Phalak Eye testing Dr. Phalak was very friendly and patient and explained in detail. Very good hospital and friendly staff. Reasonable charges. Definitely recommend.

  • 1/5 Dhaval T. 2 years ago on Google
    Bad support staff, Ok doctors. Update: Pathetic hospital. They just want to lynch money out of you. Update 2: Never thought it could go any bad, but it did. They were simply not allowing us to discharge when we got to know there was nothing wrong with the patient and they were forcefully keeping us thinking they got a bakra. After literally telling them its my right to take a discharge and you can't forcefully keep on administering us any drugs you feel like and keep on having any random tests, they discharged. Icing on cake was that they didn't even give any medicines after discharge, literally no sense of responsibility at all!!! All this after charging me with 89k for 1.5 days! Update 3: The happy phase never ends. Now they are causing issues with the final bill as well. Due to work, I am currently in another state and couldn't be with my parents and they said on the call that they gave all papers during discharge but after I checked with my parents after they came back home - The main bill itself wasn't available. So this ultimately caused me a lot of issues with my Insurance. Would never ever ever recommend it to anyone.

  • 4/5 Mugdha J. 10 months ago on Google
    I am taking treatment under Dr. Akerkar since last few months. He is very calm and co-operative.. He helps the patients to maintain stable health.Very positive.

  • 5/5 Sagar B. 2 years ago on Google
    A hospital which has some excellent doctors, warm & efficient nurses and good support staff. The care given by the hospital staff ensured my wife, who was admitted with dengue and serve stomach pain was cured and sent home within 2 days. Even when we went for a review after two days, the staff & nurses were kind enough to enquire about her well being. Overall my experience with the hospital has been a very positive one

  • 5/5 Vignesh T. 2 years ago on Google
    Icon hospital has good services regarding patient care. Staff are very helpful. They provide health care services also to those who can not visit the hospital.

  • 4/5 Dr. Nisha T. 2 years ago on Google
    One of the best service provided by the hospital and non medico staff .All the rmos are very good they explain all procedures prior hand .I had admitted my in-laws in covid ward .I used to recieve proper updates from doctors daily .Dr daga is one of the best doctor he gave the best of the treatment .

  • 5/5 Prashant M. 2 years ago on Google
    Very good service. Excellent doctors very cooperative staffs

  • 5/5 Prince N. 2 years ago on Google
    Nice service for icon hospital excellent care for patient all staff supportive

  • 4/5 Fermin J. 2 years ago on Google
    Good experience having had covid vaccine from them.

  • 5/5 vishal g. 2 years ago on Google
    Helpful staff and doctors,good management level,nice maintenance for icon hospital all everything be good👌👌👌

  • 5/5 Pavan K. 2 years ago on Google
    One of the best hospitals experience I ever had. Complete follow up of covid-19 norms. Clean & hygiene atmosphere. Man to man marking of staff for each patient. All latest equipment. Everything is okay but they don't have parking.

  • 5/5 Priyanshu S. 1 year ago on Google
    This hospital is very nice with very supportive and co-operative staff. Proper hygiene precautions are taken for the patients as well as the visitors. The doctors regularly visit after almost every 2 hours to check on the patient

  • 5/5 Punam Bhala (. 1 year ago on Google
    Dr. Phansalkar's treatment is very good. Reception staffs are very helpful and polite. All reception and pharmacy staffs are very co-operative. I'm totally satisfied with their services provided to us. Hospital is neat, clean & tidy. I recommend this hospital to my relatives.

  • 5/5 Jagannath S. 1 year ago on Google
    I am totally satisfied with the services provided. Nurses take proper care and supports the patients whenever needed. The hospital is neat, clean and tidy. I would like to extend special thanks to radiology department staff as they are very warm and make you feel comfortable

  • 4/5 Ramesh C. 1 year ago on Google
    Very prompt and efficient service. All the supporting staff is polite, helping and caring. The medical consultants are efficient and reach to solve the problem quickly. And we were always confident that the problem will be solved successfully. This is an excellent facility and we feel lucky .

  • 5/5 Akash P. 1 year ago on Google
    I am totally satisfied with the services provided. On duty doctors and nurses are very helpful and caring. Doctors visits us 3 to 5 times a day depending on the requirement. Nurses take proper care and supports the patients whenever needed.

  • 5/5 sarang c. 1 year ago on Google
    I am very happy with the services provided at this hospital. The staff was very caring and helping. The hospital is very well equipped and the doctors as well as the whole of medical staff is extremely diligent and their expertise in their field is excellent. The hospital stay of my wife at this hospital was very pleasant and she recovered comfortably and quickly. I highly recommend this hospital to anybody who needs any medical treatment.

  • 4/5 Sameer K. 1 year ago on Google
    I am totally satisfied with the services provided. take proper care and supports the patients whenever needed. The hospital is neat, clean and tidy. I would like to extend special thanks to radiology department staff & main reception staff they are very warm and make you feel comfortable. Thank you

  • 5/5 Ekta K. 1 year ago on Google
    Dr. Phansalkar is an excellent physician. The front desk staff is friendly and helpful. All nurses are courteous and provide good care. My family was pleased with their assistance. The cleaning staff keeps the hospital tidy, clean, and clean.

  • 4/5 Dhiraj P. 1 year ago on Google
    Special thanks to Dr Anuj Basin sir and team for timely response. I am totally satisfied with the facilities and services provided. On duty doctors and nurses and other staff are very helpful. Hospital is neat and clean.

  • 5/5 Ajaykumar S. 1 year ago on Google
    Excellent and dedicated frontdesk services. Hospital caters to the need of disabled very efficiently. And most important very qualified doctors along with dedicated nurse staff, with a human approach towards patient.

  • 5/5 vinay p. 10 months ago on Google
    My parents get treated at Icon for all medical problems.Their service and treatment is very good in all departments right from admission,doctors,wards,reception,accounts,food,etc.They are all sincerely helpful.Keep it up.

  • 5/5 BHAGWAT R. 6 months ago on Google • 2 reviews
    Pos. The Hospital is nice. The services are excellent. The Nursing and other staff is very co-opetative. The hospital has food facility for patients which is rarely found in other hospitals in Dombivli. The medical facilities are also excellent. Cons.Though the hospital provides t.v. facilities the renewal of cable connection is a neglected aspect. Overall one of the best hospitals in Dombivli
    2 people found this review helpful 👍

  • 4/5 Ajinkya W. 3 months ago on Google • 1 review New
    I have admitted my dad here for angioplasty. The overall experience was really good. Dr. Anuj Bhasin did the procedure. He is really excellent. Hospital staff are also friendly. Billing and TPA department is also really efficient in their work. Thank you so much.
    1 person found this review helpful 👍

  • 5/5 Cube T. 4 months ago on Google • 1 review
    Best hospital in Dombivli. My dad got his surgery done here. I was there for some days and the staff is very good and the ambience is also clean. Overall it's a good experience

  • 5/5 Ruchira W. 2 months ago on Google • 2 reviews New
    Radiology department service is good.Neat an clean hospital.all staff is very helpful.Dr thakkar is nice and experience doctor.we suggest to icon for my family.

  • 5/5 Happy S. 2 months ago on Google • 1 review New
    I visit hospital first time very happy with their service and staff behavior they are very helpful .maintain your sincere service


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