I had the feeling that the employee didn't really want to serve me. At first I was supposed to wait 15 minutes because there were other customers in the store, but that turned into 30 minutes. During that time I was able to count the cobwebs on the ceiling and leaf through information magazines that were already past their prime. The purchase value was then significantly lower than that of the competition. My gold coin was in a mount, and the employee wasn't able to remove it from the mount professionally. There was an extra dent in the coin when it was removed. A big thank you for that! The ring I wanted to sell was too small and too light for the gentleman, but he proudly showed me his thick gold ring, which is of course worth something. I would like to thank you for this lovely excursion into the world of customer friendliness - it was the first and last time I was in the store.

Top Service!

Good advice and fair prices when selling gold. Watches tend to be below the list - and well below the market price. The fault lies not with the retailer but with the market and its competitiveness. The conversation was very polite and insightful. Also informative. There is no attempt to get something out of your pocket at the best possible price for the dealer. The information and advice is very serious. I can recommend it and I will visit again if I want to sell gold again.

Schon das zweite Mal dort. Ganz hervorragend. Kompetent und gute Preise. Schnelle Abwicklung. Die Goldprüfung läuft vor den eigenen Augen ab. Sehr freundlicher Mitarbeiter, der aufs angenehmste die Abwicklung von Anfang bis Ende sehr gut in ebenfalls angenehmen Geschäfträumen betreut. Gerne wieder. Echte Empfehlung!

Freundliche Bedienung, gute Atmosphäre. Die Bewertung der Wertsachen sind 1a.

Sehr nette Beratung und schnelle Abwicklung. Weiter Empfehlung!

Sehr fachkundiges Personal. Herr Kaichouh hat sich sehr viel Zeit genommen und mich einwandfrei beraten.

Requested a silver coin by phone in the morning. It said: “Coin price plus €5 processing fee”. When I picked up the coin, it suddenly cost €11 because the “shipping costs” were added. When you pick it up, mind you. The employee said it was normal and he forgot to mention it in the morning. However, the “shipping costs” were still charged.

The lady was very nice and accommodating. Answered all of my questions appropriately. Definitely recommendable.

This gold exchange house is absolutely not recommended! Chic equipment, but unfair prices! I had a high-quality dental bridge made of gold for which I was only offered €60! I politely declined this offer. At a small gold and coin dealer in downtown Bochum, I was offered €150. I call that fair! Not a pretty shop, but one that doesn't want to take advantage of customers, in my opinion!

Top !

I'm very satisfied. Thank you again at this point. Concern: Coin sales. Fair price and good advice. I can recommend it!

Very nice and competent advice, fair prices, I am very satisfied and can only recommend it

I received a very warm welcome and good advice :) highly recommended :)