After being at this location several times, I will have to say that service and overall management is going downhill. Every time my family stops at this location, something is wrong with our order, the wait is upward of 20 minutes, or the restaurant has been unclean. I do not know who is in charge on Sunday mornings, but they probably need to be reviewed.

As always I love this franchise...some of the other local places aren't doing as well in our area. Their food not done right, window staff sometimes indifferent...sad!!! Why can't we all just get along with each other...life too short..

This McD's needs an overhaul. I seen more employees walking around than prepping the food and the wait when I went inside was 30min. That's the 2nd time in 2 months I stopped to pick something up for the family after having a busy day and each time it has been the same......long wait and messed order. 1st time they didn't make the 2 Cheeseburgers right when I asked for only ketchup and chs...as stated on the receipt. The 2nd time they made the cheeseburgers correctly but messed up the chicken sandwiches. They actually placed a hamburg into a special wrap and placed the chicken sandwich order on it and put it in the bag. I inspected the items before leaving but I didn't think to check the actual sandwich because it had the Special order paper attached to it. When I got home my kid goes to eat his chicken sandwich and SURPRISE... YOU GOT A BURGER. LMFAO!!!

Food looked like it was just tossed together. Had to put the burger back on the bun. Most of the tables were dirty

McDonald’s isn’t usually my go-to but it was the only fast option in a tiny town so we gave it a chance. I also never order fish sandwiches but decided to try one this time. Freaking amazing!!! Drive thru was super fast and efficient. Fish sandwich somehow tasted super fresh, the buns were perfect and fluffy and everything was hot and perfectly crispy. I wish I could give you 10 stars — y’all did amazing!!

It's been quite a while since I went to this McDonald's. We quit going because of the hatefulness and the screwed up orders. But today I was there for breakfast, and they have hired sweetest little girl (she has red tipped hair) who was so super polite to both me and the other customers that she waited on. She tries really hard with a great attitude, and to me that's what matters most. The food was also fresh and the order correct. She seemed to be pretty happy with her job which was also something I haven't seen there in years. Today's visit prompted me to revise my review to a positive one.

This rating is for the McDonald's in Dover, TN. The food was good, fast service and clean restaurant.

I was really annoyed with the professionalism at this location. Customer Service was bad and nobody seems to know anything. There was a manager(i think) with a nail nose ring. That looks disgusting in a business type atmosphere. What the hell is going on. She wasnt clean looking and didnt know anything. DO NOT EAT THERE.

The McDonald’s in Dover TN is my favorite. I stop every time I come through town bc it’s always been hot and fresh. I’ve always gotten great customer service. Lily helped me the other night at the window and she was a very pleasant worker. These days it’s hard to find a fast food restaurant without attitude, but she was super friendly. The food was so fresh my husband had me go back and get him more.

I get special hamburgers because I don't like pepper in the seasoning. They made them perfect for the 3 times I've gone there.