I'm very disappointed with my first impression of this facility. First, We live over 30 min away from this facility. At 2:00 pm I called to confirm our appointment was at 2:30 pm. I was told that my appointment was actually at 2:15 pm. The receptionist/ nurse at the front told me that if we are 15 minutes late we will NOT be seen, but also told me to come anyways. So I continued to the facility. I arrived at exactly 2:24 pm- I called the front desk per instructions on the sign. *Due to COVID* you need to be screen. (understandable) We were greeted, but with you need to reschedule *but* you are welcome to fill out paperwork. This was a HUGE inconvenience as, we have a total of 5 children- I had to find someone to stay with 4 of them while I brought one to see a psychiatrist. None of what has been occurring in our world has been easy on anyone. Especially our children. My child has been struggling, and they were more concerned with being 9 minutes late than gaining a new client, and potentially helping a child. Never in my life have I encountered a situation like this. My opinion is that I should have read the reviews before scheduling an appointment with this place for my child. It obviously has 2.5 stars for a reason. If a facility like this deals with their clients in this manner, I can't help but wonder how much patience love and compassion they would show to my child. So glad I decided to leave and not fill out new patient paperwork. We will be looking for a provider elsewhere. *I want to make a note that, I believe the woman at the front desk was willing and able to have my child seen, but the gentleman who was overseeing her was rude and refused to see us. I also asked if there was another facility closer to OP he said NO not for adolescents.*

I was admitted here twice when I was 10 and 11, this place just added more trauma. My experience here definitely increased my ACE score. They threatened to sedate me when I was having a panic attack and locked me in a room which only made it worse, because I am claustrophobic, all the while, the staff were making fun of me. They kept us in our rooms almost all day They wouldn't let us go outside into the fenced off courtyard. They yelled at us and insulted us when we got upset. They forced me to take a medication without telling me what it was, otherwise I was going to be sedated, I still dont know what I took but I didnt remember the next few hours. They dont do any actual therapy, only forcing meds on you, and watching movies like veggie tales. DO NOT ADMIT YOUR LOVED ONES HERE!!! This place is literally hell.

They asked for our 10-year-old son's "gender identity" on paperwork. Asked our son if he feels like a girl or a boy as part of the standard entrance interview, even though he's never shown signs of gender dysphoria, and we put nothing like that on his paperwork. I believe this could invite confusion and problems in some children where none existed before. I didn't say anything at the time because I didn't want to draw attention to it, for my son's sake. This is disguising, evil, and cruel. Therapist was receptive, understanding, and accommodating when we later shared our concerns and asked that they avoid this subject though. I appreciated his compassion. They would not allow us to physically visit our child while here. This may be covid-19-related. Bad idea in my opinion, as it may be traumatic for some children and parents, and deter seeking necessary treatment and/or evaluation.

Administration is terrible, if you attempt to leave in the professional way by submitting a 2 week notice, you will be reprimanded. My character is being tarnished, (so i cannot be eligible for rehire) after worked 4 yrs, and because I'm moving into another field, I'm currently being reprimanded after submitting my letter of resignation.

I was here for 8-9 months and this place helped me so much! I have now been out for 7 months! This place is amazing once you start to trust the staff to help you. If you don’t want the help and refuse it then you will no have a great time. If you accept it and trust the staff it will help you a lot and will help you have an understanding with the staff! Every staff member I know there care and are amazing!! This is the place to go if you need help!! The staff are trust worthy and are very responsible but at the same time will come down to your level and try to get to know you so they understand how to help you! I was on residential and I know if I ever need help to come right back and ask for it!! All the staff have there own personality’s which make the place amazing because there are different experiences each shift! Love and miss all the staff!!! Thanks for all the help from everyone there!!! Unit 2 rocks !!!!!

I can't remember if this is the place or not but I was admitted here when I was 9. I tried to run away and got taken here and my mom had no choice in the matter on whether I would go or not. I was taken by ambulance. I kept telling them. "I'm not supposed to be here!" And I kept repeating "I want my mom" over and over while crying in the corner of the room. I never stopped crying for one moment when I was there. I was so upset that I was there that I vowed to not eat until I get to see my mom because I hated being there with a passion. I don't remember how the staff team was but I do remember one thing. The only person who actually listened to me was this really kind black lady that was just so sweet. I'm pretty sure that she was the reason I got out of there in a day instead of a week like it was supposed to be. So for that I thank you. Whoever you are. I have nightmares sometimes about this place. It was truly traumatizing and it always lingers in the back of my head. I hate this place with a passion

This place needs to be shut down I went in 2020 and would rather kms then ever step through those doors again. The staff provokes you then gets physical when you react by trying to take a step back or use any coping mechanisms. The only therapy is group therapy which doesn't help everyone. At the time I was really struggling and trying to get help for my PTSD after being assaulted, and instead of listening to you or making any attempts to figure out how they could help you individually, they lock you in a room all day with one other person, no blanket, no comfort or anyone to confide in until they let you out to color for 3 hours or do paperwork 4 times a day that most people end up lying on just so they can escape. They over drug you and change your medications without letting you know and if you dare ask what they're making you take, you get punished. Then if you can't sleep because the staff are gossiping and saying horrible things about the patients or using their phones at full volume or shoving and rough housing each other they either give you copious amounts of Benadryl or lock you in solitary the next day. They physically attacked a patient twice on my first 2 days. The list could go on but by now I think you should be well aware of the hell hole this place is. The survivors of Critteton need to consider legal action to prevent others from experiencing the same or worse.

This hospital traumatized me. I lived with flashbacks everytime I heard sirens for years. I had an attempt on my life and then was sent to Crittenton. I was on max doses of three different meds before I went. They took me off all of them cold turkey. I could've died, and I was very sick...couldn't walk, throwing up everything I ate. They would take patients clothes and put them in gowns when they were misbehaving. A trans girl on my unit was misgendered and told they'd call her a girl when she acted like one. They planned my discharge without talking to my parents, the only way they knew I was going home was when I told them on the phone. Please, PLEASE do not send your children here. It is the worst childrens psych hospital in Kansas.

I was in unit 9 in december of 2016 when my all girls ward had to accept a male patient who was beat almost to death, completely unrecognizable in the face, because the hospital would not send him to receive actual medical treatment. I have not been able to truly think about this experience because it was so traumatizing to think about. only saw a therapist once in my 5 day stay, the hospital "nurses" just sit on there phones all night at full blast while everyone was trying to sleep at 8pm, making abusive comments towards any patient having an actual crisis because of the disgusting abusive conditions we were put in.

Spent 3 years here from 2016-2018 this place accepts many foster kids and then keeps them as long as insurance will cover for money. Me and almost every person who I knew at the hospital still talks about the trauma we experienced here. From belittling and threats to full on bullying and neglect from the staff and nurses. I was overdosed on almost all of my medications including ones that are dangerous for children (Depakote and lithium) effects of which i still deal with including a autoimmue disorder gang behavior is encouraged by staff a d when I tried to hurt myself while in residential the doctor threatened to ask the cort to approved shock therapy. The only reason I was released was my bio father showing up (which anyone could have known was not a safe place for me to be discharged to.

I was there twice years ago, when I had no choice. It was a disaster. Staff would expect you to get better but then make fun of, belittle and shame you for anything they didn’t like. For example, hurting myself and talking loud. It was impossible to sleep because staff would be on their phones and computers all night without headphones. The second time I was there, we asked for me to get tested for mono when all the other blood work was done. They said they did and I was negative. Months later, found out I DID have it and had it for months before. That spiraled into a massive slew of health issues; all from their negligence (Epstein Barr virus can very rarely mutate and cause things like autoimmune diseases). The doctors were incompetent, just threw random meds at you. They put me on one that is not safe to take with a med I was already on and I had massive neurological issues while on the medication. When I was ready for discharge, they never notified my family and just waited for them to call. Intake process takes hours. Horrible facility.

So I would not send anyone here personally. Critt can do good things for people and they have some staff that are really good but they are firing the staff that actually care about us. The therapists are good but i canh say I left with more trauma then I went in with.

I was sent here about two years ago and Unit 8 was amazing and incredibly helpful to me. I know there are major differences between units, so I was lucky to get a good one. The space was not cramped, like other wards I've been in, things were kept clean, and the staff I encountered were really nice.

if i could give this place 0 stars i would . the staff their really don’t like their job and it’s so obvious . the only staff that i could tell that actually likes their job is ms shelly. the rest of them are so draining and weird . the therapy sessions are so pointless they don’t teach you coping skills that are actually beneficial for yourself. the food their is terrible i lost like 20 pounds just being their for 8 days. it’s pointless if your trying to send your child here i promise you. The video they show on their website is nothing but lies, they show kids going outside and playing when you literally aren’t even allowed to leave the unit half of the time. they overdose you on pills that you don’t need as well . find a place that is actually caring & cares.

I came here back around early 2013, early 2014 I was around 13 at the time and it was a mandatory 10 days day for suicidal thoughts and ideations and self harming. I had to sleep in the children’s area because there was “not enough space“ on top of that in the first three days I watched a girl get tackled and injected with a sedative. Another girl was sobbing uncontrollably, and we were forced to physically look away from her, not interact with her, not talk to her, nor attempt to console her on top of that we were given paperwork multiple times a day, ignoring what our actual difficulties were that put us in there in the first place, getting angry when you pointed it out and making the environment devoid of any sort of positive feedback. This facility put me in a position of genuinely believing I did not have a single person in my life that cared about my safety and especially not medical professionals that were there to make sure I felt safe the food was undercooked and I can sincerely say that for the rest of my life to the point that I am at now, which is 24 I would rather kill myself, then go back to a facility like this one ever again, if you are wanting to send somebody for help take them somewhere else it is not worth the time and energy or money and risking your loved ones safety.

The treatment I received here caused me permanent developmental damage. I can say this confidently after 10 years. I was a straight A student athlete before I was under St. Luke's treament. If you need someone to spell it out for you: This is NOT the place to take your children if you want them to get better. These people are still in the metaphorical hacksaw stage of their field of medicine.

I was neglected and abused in this facility. They broke my foot in 3 places, my fibula and made me walk on it. Neglected me when i voiced i was about to pass out, no one helped me, gave me water... nothing, in fact a man stood and watched me do it with not a care in the world. A staff member talked about and made fun of me while I was there as well. Terrible, absolutely disgusting. This was 2 almost 3 years ago, i'm crippled/disabled to this day.

This place is a nightmare. My son has endured so much emotional abuse in this facility. The staff deprive them of food, call them names and even attempt to attack the children. I think this place needs shut down permanently

i was here 2022 when i was 12 and it was the worse thing ive ever witnessed. they were so nice to me while admitting me in, but as soon as my mom left they yelled at me and told me to stop crying. i was having a really hard time with food and physically could not eat due to anxiety. they weighed me and yelled at me to eat until i threw it up and made me clean it up. the quarenteen room is disgusting it looks like an actual jail cell and the person sitting outside my door told me to stop having an anxiety attack when they told me id be going in an ambulance to a medical hospital away from my mom. they didnt care about me and they are not good at creating a welcoming inviornment. they put me in the same room as a girl not even close to my age who was yelling and cursing. they threatened to give me a feeding tube while i was crying and had no idea what to do with me and said all the wrong things. i was starving and they couldnt do anything to ease my anxiety like they were supposed to do. i was only there for a couple days before i was transferred to somewhere much better but it was the scariest thing that ever happened to me. all they did was make everything worse, they used scare tactics on me and were completely rude and unprofessional..gave me more trauma than when i admitted. extremely trauma uninformed. not to mention that they allowed me to see my weight when they knew very well about my eating disorder.

My daughter is only in intake they are very rude horrible people they smart mouth don’t even know what they are talking about they are very disrespectful and they are very rude telling you about your kid they know nothing about they try and make you keep your kid her for the Medicaid do not send your kids here this place is horrible he told me that 50 people are lying about the same reviews says they all mad about the same things that happened with differently people no it’s this place don’t send your love ones there I have conversations between us they are horrible

This place made me so much worse when I was a teenager. I went for anxiety and depression. do not go here or take someone you love here. Worst 7 days of my life

my daughter was in crittenton for a short time. and I just wanted to thank all the staff and all the people there I have my daughter back and it's been over a year without a problem. sometimes I think extreme children need people who know how to go the extra mile and who are trying to do so.I think you couldn't staff for getting my daughter back she's on track and doing well even advanced a year in school I appreciate all you do

Terrible experience all around. I've basically wasted two months of my life for these people to jump through all their hoops only to have problem after problem after problem. And good luck getting a call back.

Outpatient mental health services for adolescents are basically nonexistant. Thankfully, the inpatient psychiatric care and therapy received from Crittenton provided a true diagnosis. Crittenton worked hand in hand with our family, psychologist, and pediatrician on a discharge plan for continued care.

I can't believe this place is still up and running. I was here nearly a decade ago as a patient with suicidal thoughts and I remember the horrors I saw here. It was a truly traumatizing facility. I remember seeing a girl freak out after staff took her stuffed animal and mocked her for wanting it then they locked her in a room. We heard her cry for hours and were told to ignore it. The staff consistently patronized us and made us feel like we were insignificant and whiney. I also received lice at this facility while I was there for the short stay. The place is absolutely disgusting and traumatizing for young individuals. Stay clear. I wish it would get shut down already.

this whole facility needs to be shut down. i was yelled at and publicly humiliated multiple times in my 5 day stay. i called a worker by their name instead of mister and i was screamed at in front of my entire unit. i was also yelled at and sent to out of group because i couldn’t share a rule but the rule board was too far away and i couldn’t read it. my therapist tried to share information from my private life with the entire group. i was again sent to my room because everyone else shared but therapy is confidential and i don’t think anyone’s information should have been shared. multiple times i heard other people’s private information because they’d answer calls on speaker. they refused to give me clothes for the first day because i wouldn’t give blood. which hasn’t been a problem anywhere else. when we went to the gym the coach literally grabbed me and forced me to run laps with him. a guy came in during a trip and instead of sedating him and making sure he was okay they just locked him in a room where he was able to hurt himself. all while they stood outside the door and poked fun at him, only making things worse. they had the worst food i’ve ever tasted. the salad tasted like they picked the leaves off the trees outside. there was one worker named Fitz that was cool and Rodney was okay at times but every other staff member in the boys unit was extremely unprofessional and should not still have their jobs.

Crittenton was the case manager for the four foster children we had placed in our home. Missouri state law requires that foster parents receive two weeks notice when children are to leave their care. However their caseworker Cassey Kuehn lied to us about the nature of an afternoon weekend family visit and took them away permanently without telling us that was happening, and ducked our calls after the weekend when they didn't return. Then she had the gall to tell us only to return the family photos, despite all the favorite clothing and toys that had been given to them by their parents for Christmas. It was appalling she had so little regard foe the feelings of these four children or for us as foster parents. These children had been with us nearly a year and a half and they simply disappeared. We are still grieving their loss and our inability to say goodbye or prepare for their departure. We have found out from other foster families that this is a common occurrence in Jackson County and in Missouri.

Crittenton is not equipped to handle eating disorders. The staff was awful to me, they forced me to clean up my vomit with my clothing and then gave me a bucket to throw up in. They didn't even try to make me stop vomiting. They barely urged me to eat, being okay with me drinking 3 sips of gatorade despite that fact that I threw it up afterwards anyways so it didn't matter. I was slipping in and out of consciousness all day and all they did was yell at me for being unable to stand up and participate in the ridiculous "exercise" which is simply running around the room in a circle. It's extremely similar of a mental hospital from the 50's. They had absolutely no control over the children and didn't care if the shouting of the kids triggered or upset the other patients. They took way to long to decide to send me to a hospital to get an IV, they let me stew in my own fluids for 3 days before one day I didn't wake up for 24 hours and only at 5pm did they send an ambulance for me. I was dying from starvation, I hadn't had water in 2 days and I hadn't eaten more than a grape in nearly a week. I was barely lucid enough to experience all of the other horrible things that staff did, but I don't recall being given my meds ONCE. In fact, they didn't give anyone their meds unless they were screaming, and even then all they gave them was sedation. It was terrifying and if you think that this place is human then you are mistaken. Please don't send your child here unless you want them to return with more trauma than what they came with.

I got discharged today after 3 stays because of suicide thoughts and attempts, this place really helped me but the reason it only gets 4 instead of 5 is because of some of the staff, most of the staff are really really nice don't get me wrong but a few staff members are strict, mean, and give like 1 redirect and get us in trouble. I'm not saying it's a bad thing I'm just saying in my opinion it's upsetting and triggering for me.

I absolutely love Dr Barth. We're very pleased with his care. I'm not so sure about the leadership however as the departure of recent staff is very disappointing. I sure hope they repair the damage. (Outpatient clinic not hospital)

At my time then I was lucky enough to have a great counselor (1999) and a great group of girls to keep me from more than this auto correct AI do not take any vaccine