1/5 Carter M. 1 year ago on Google
You
may
want
to
consider
a
different
clinic.
I’ve
loved
having
Jarrod
Bagley
as
my
doctor
for
the
past
8
years.
He
is
kind,
professional,
and
genuinely
cares
about
his
patients
and
their
needs.
Unfortunately,
the
staff
at
the
front
office
does
not.
I’ve
learned
from
experience
(myself,
parents,
brother,
sisters,
family
friends
-
all
patients
at
Pioneer)
that
if
you
ever
have
a
genuine
problem
(mistakes
with
copays/surprise
bills/
scheduling
problems/etc)
they
can
be
rude,
condescending,
and
beyond
criticism.
It
will
likely
add
more
stress
to
whatever
pain
or
illness
you’re
experiencing.
Scheduling
is
currently
their
worst
problem.
My
wife
had
her
first
follow-up
with
Dr.
Bagley
on
June
15th.
She
has
been
waiting
months
to
finally
get
some
help/answers.
She
always
shows
up
on
time,
but
she
made
the
genuine
mistake
of
thinking
her
appt
was
10
minutes
later
than
it
was.
She
was
exactly
10
minutes
late.
They
skipped
over
her
appt
and
took
the
next
person.
When
she
arrived,
front
office
staff
treated
her
poorly
and
showed
blind
indifference.
She
apologized
profusely
for
her
mistake.
They
forced
her
to
re-schedule.
She
did,
but
they
said
the
next
available
appt
would
be
in
October!
She
left
their
office
in
tears
feeling
embarrassed
and
dejected.
I
called
their
office
and
begged
for
solutions
or
an
earlier
appointment.
Instead
of
any
help,
Michelle
gave
me
a
condescending
lecture
on
the
value
of
being
on
time.
It
was
such
an
offensive
and
hypocritical
message
coming
from
their
office.
For
years,
I
and
so
many
others
have
been
kind
and
patiently
waited
when
they’ve
been
45+
minutes
late
with
their
own
appointments.
It
hurt
and
left
me
feeling
fearful
of
the
importance
my
family’s
healthcare
holds
for
them.
They’re
overbooked.
They
don’t
seem
to
care
how
long
a
patient
suffers.
I
think
it’s
time
I
look
elsewhere
-
I
suggest
you
do
too.
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