2/5 Christopher B. 4 months ago on Google • 21 reviews
I
stayed
here
for
4
nights
of
discomfort
and
sadness.
A
broken
toilet
seat,
broken
shower
head,
and
having
to
ask
more
than
a
dozen
times
to
have
the
heat
turned
on
in
my
room
were
the
biggest
problems
during
my
stay.
I
finally
gave
up
and
had
a
freezing
cold
room
where
I
could
see
my
breath
while
fighting
off
a
terrible
cold!
I
had
to
wear
my
winter
coat
in
the
room
despite
pleading
with
the
front
desk
that
I
had
a
fever
and
needed
to
rest
in
a
warm
room.
Staff
pretended
to
be
helpful
by
telling
me
they
would
turn
on
the
heat,
but
it
generally
turned
off
within
an
hour
as
the
front
desk
controls
the
heat
to
each
room
(not
the
thermostat
on
the
wall-that’s
just
for
decoration!).
One
manager
finally
came
to
my
room
to
check
after
5
requests
when
it
was
finally
turned
on
for
longer
than
15
minutes,
but
the
heat
was
turned
off
within
8
hours
again
after
that
visit.
Restaurant
and
bar
crews
were
not
engaging
with
the
guests.
They
spent
most
of
the
time
talking
to
each
other.
I
ordered
grocery
delivery
(medicine
and
water
as
there
was
no
complementary
water
or
fridge
in
the
room)
from
elsewhere
as
there
was
not
an
option
for
food
at
the
hotel
(aside
from
the
overpriced
breakfast
I
ate
in
the
morning)
that
I
could
figure
out.
Rather
than
receive
my
delivery
after
I
told
the
front
desk
I
ordered
it
and
it
was
paid
for
and
that
I
was
sick
and
would
rather
have
it
brought
to
my
room,
they
told
the
delivery
person
to
wait
outside
in
the
cold.
The
delivery
person
left
my
stuff
next
to
the
building
outside
where
I
had
to
retrieve
it.
I
had
to
evacuate
for
a
fire
alarm
right
after
I
returned
to
my
room
down
several
flights
of
stairs
only
to
be
told
by
the
front
desk
that
it
was
only
a
drill.
Upon
returning
to
my
room,
the
fire
doors
were
still
locked,
and
I
couldn’t
access
my
room
without
going
to
the
front
desk
to
request
access.
Before
the
management
posts
about
how
they
will
discuss
my
pointers
with
the
staff
and
that
they
are
disappointed
that
my
stay
was
not
satisfactory,
please
just
do
that
for
everyone
else
who
will
stay
there
in
the
future
despite
my
dire
warning.
I
won’t
be
coming
back,
so
I
will
never
know
if
you
have
made
improvements
or
not,
so
telling
me
about
it
doesn’t
do
me
a
bit
of
good!