Featured Reviews


Frequently mentioned in reviews: care (11) experience (7) urgent (6)
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  • 5/5 michael k. 6 months ago on Google
    I had a hematoma in my ear and headed to urgent care, not sure what to expect. Dr. Bronson and Sofia were amazing! Dr. Bronson took care of my ear, explained everything as he went along, and even called later to check on me. Sofia and the rest of the team were super friendly and helpful. Honestly, it was a great experience. I gave them five stars and would totally recommend them to anyone. They really know how to take care of people!

  • 5/5 Paula H. 6 months ago on Google
    100% safe space for all trans people and LGBT+. Competent, humane and excellent care. Have never had such a great experience with healthcare maybe ever. Only one Dr. at this clinic an he’s fantastic.

  • 5/5 Yu L. 6 months ago on Google
    Very easy to get same day appointment here. Friendly staff and knowledgeable doctor. Dr. Derek has helped our young kids (2 and 7 years old) multiple times. He is very nice to kids, very professional.

  • 5/5 Belinda H. 7 months ago on Google
    Solid experience at Instant Urgent Care. I came in with a pretty severe allergic reaction to something, and the staff were prompt and professional with processing me. I saw Dr. Bronson who was very understanding, and gave me a clear action plan. It's been some time since the appointment, and my injury has healed wonderfully. Thanks to the IUC team for the care and treatment. Would recommend.

  • 5/5 anupama t. 7 months ago on Google
    Hands down the best urgent care I've ever been to. Dr Branson and the entire team is amazing. Instead of the routine testing, they went the extra mile to dig deeper into my symptoms and get to the root cause, which eventually led to an accurate diagnosis. Something that you would not expect from an urgent care. Dr Branson is patient, kind, and has excellent bed side manners. I highly recommend this location for all your immediate medical needs.

  • 5/5 Veera R. 7 months ago on Google
    Excellent service with immaculately clean and new facility. Scheduling is just a blessing for us and the staffs were just awesome. I can almost call this as my primary facility for my family. RN Gaby and PA Branson were truly amazing.

  • 5/5 Pinochle P. 8 months ago on Google
    We went in first thing by this morning and couldn’t believe the clean, caring, and wonderful environment here. I’ve never been to an urgent care that has been even a 2 star experience and this one is beyond 5 stars easy. Apparently they also act as a primary care and I am seriously considering that option after our amazing experience here. From the staff, nurses and doctors everyone is a joy to work with and it’s such a calm and happy place to be. Felt almost more like a spa experience to be honest. The assistant was so caring; she even wrapped up extra gauze, bandages, antibacterial, swabs and saline solution for us to treat the wound at home going forward. Just never experienced this much awesome by the entire staff (doctor included) at an urgent care clinic before. Honestly this place is absolutely a dream to come to, especially after experiencing such careless staff and billing at the PAMF/Sutter location before. Thanks Instant UC! You’re our urgent care provider from now on- so thankful you’re nearby.

  • 1/5 Amanda R. 9 months ago on Google
    Service was great but billing was a nightmare. My covid test was in 8/2022, they did not bill my insurance until 2/2023. They billed for a doctor visit even though it was only a covid test and they did not responding to my insurance company for any documentation requests even though my insurance requested them at least 5 times. They said they were going to call me, automated caller called me. Never a person. The worst medical billing experience I’ve ever experienced.


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