2/5 Emma A. 2 years ago on Google
Myself
and
my
partner
have
been
customers
at
this
restaurant
for
years
now.
I
have
to
say
that
the
staff
and
food
have
definitely
downgraded.
The
only
reason
I
am
giving
two
stars
and
not
one,
is
because
the
owner
is
extremely
passionate
and
friendly
and
we’ve
come
here
for
years.
I
don’t
usually
write
negative
reviews
but
I
was
too
disappointed
with
todays
visit
to
not
leave
feedback.
Beforehand
when
we
ordered
coffees,
and
if
the
waiter
accidentally
spilled
them
they
would
offer
a
new
clean
plate
or
offer
to
make
another
coffee.
This
is
something
that
is
expected.
If
you
pay
for
a
coffee
you
don’t
expect
the
waiter
to
spill
it
on
the
table.
However
today
one
of
the
young
waiter
guys
served
the
coffee
and
spilled
it
and
walked
away.
This
is
what
I
mean
by
the
staff
downgraded,
as
in
the
past
they
would
have
offered
to
clean
the
spill.
Secondly,
I
had
ordered
eggs
Benedict
and
asked
specifically
for
them
to
be
medium.
As
in,
the
white
part
cooked
and
the
middle
runny.
Just
as
many
other
customers,
seeing
an
undercooked
white
part
of
the
egg
is
definitely
not
appetising.
The
eggs
were
brought
to
me
undercooked.
I
told
the
waiter
that
I
asked
for
them
medium
and
I
also
apologised
as
I
don’t
usually
ask
for
plates
to
be
brought
back
into
the
kitchen.
He
apologised
and
agreed
that
the
egg
was
undercooked.
For
some
reason,
a
second
female
waitress
which
didn’t
serve
us
found
the
need
to
come
out
to
our
table
and
began
debating
that
in
fact
the
eggs
were
medium
(despite
the
other
waiter
agreeing
they
were
undercooked).
I
embarrassingly
tried
to
explain
to
her
that
the
white
part
was
undercooked
and
that
a
medium
cooked
egg
isn’t
like
that.
She
was
extremely
rude
in
her
attitude.
They
brought
the
dish
out
again
and
I
couldn’t
believe
that
now,
the
eggs
were
over
cooked.
See
picture
below.
I’ve
had
many
poached
eggs
in
my
life
and
this
is
definitely
not
a
medium
egg,
rather
it
is
well
done.
On
top
of
this
the
food
was
bland
with
little
to
no
seasoning.
Partner
ordered
pancakes
and
they
were
not
the
same
as
before.
I
didn’t
finish
the
food
and
of
course
I
still
paid
for
the
dish
as
it
is
fair.
The
owner
apologised
but
the
waitress
didn’t
even
say
have
a
nice
day
or
thank
you
when
we
walked
passed
her.
Great
owner,
incredibly
rude
waitress.
I
would’ve
been
ok
with
the
dish
if
the
waitress
wouldn’t
have
made
a
point
to
come
out
and
scold
us
on
the
eggs
situation.
More
so
the
staffs
attitude
that
made
our
visit
at
Herbstreet
such
an
uncomfortable
one.
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