2/5 Karen H. 1 year ago on Google
Hotel
and
room
is
very
clean.
Location
is
quite
good
too.
Left
luggage
facility
is
handy.
Room
was
desperately
small
and
uncomfortably
warm
even
for
city
centre
standards.
AC
was
barely
working
properly.
Asking
any
staff
member
for
assistance
was
clearly
an
inconvenience
to
them....
We
received
slumped
shoulders
in
response
to
a
request.
The
receptionist
that
checked
us
out
couldn't
be
bothered
to
lift
her
head
out
of
her
hand
while
leaning
on
the
desk.
Staff
morale
is
definitely
not
a
priority
at
this
hotel.
I've
never
seen
a
more
unhappy
crew.
Food
and
drinks
staff
in
desperate
need
of
training.
Desperately
disappointed
with
the
food
and
restaurant.
Our
table
was
booked
in
advance,
though
the
waitress
had
no
record
of
it.
Starters
were
fine,
small
portions
but
perfectly
edible.
My
friend
ordered
a
burger
which
when
it
arrived
was
clearly
in
need
of
another
minute
or
2
of
cooking.
She
asked
if
it
could
be
grilled
a
little
more
to
her
taste.
Waitress
did
bring
it
back
to
the
kitchen.
In
the
mean
time
I
received
my
main
course
which
I
can
safely
say
was
the
smallest
and
most
tasteless
bit
of
chicken
I've
ever
had,
sitting
on
a
bed
of
sweetcorn
accompanied
by
half
a
potato.
Yes
you
read
that
correctly,
a
bed
of
sweetcorn,
and
half
a
potato,
It
sounded
much
more
mouth
watering
on
the
menu!
So
to
bulk
up
my
main
I
asked
for
a
portion
of
chips.
These
arrived
after
I
finished
my
meal
which
I
wanted
to
return
as
it
took
so
long
to
get
them.
I
was
told
by
our
waiter
"
the
chef
said
I
was
only
waiting
2
minutes
and
therefore
had
to
pay
for
them"
Our
waiter
after
he
gave
us
this
message
said
"that's
clearly
a
lie,
you're
waiting
longer
than
that".
The
infamous
burger
returned
to
our
table.
The
jury
is
still
out
if
it
was
even
put
back
on
a
grill.
Again
we're
told
off
by
the
chef,
our
waitress
relayed
the
message
"the
chef
checked
it
and
said
it
was
fine,
but
he
cooked
it
another
minute
anyways"
There
was
clearly
a
few
issues
on
the
evening
at
other
tables,
with
the
kitchen
making
a
difficult
service
even
more
difficult
on
the
floor
staff.
Definitely
would
not
eat
here
again
and
I
would
consider
other
options
before
returning
to
stay.
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