Thérapie Clinic - Henry Street image

Thérapie Clinic - Henry Street

Beauty salon Skin care clinic Laser hair removal service

😠 My experience over the last two years as a regular customer has been beyond disappointing. I’ve been getting laser hair removal over the last two years after spending well over €1000 with you. Majority of times I have been to your Henry street clinic, there has been an issue of some sort: 1. A girl... People often mention laser, experience, session, hair, professional, clinic, appointment, removal, recommend, great,


Address

52 Henry St, North City, Dublin, D01 FV56, Ireland

Website

www.therapieclinic.com

Contact

+353 1 223 8180

Rating on Google Maps

4.60 (383 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 11 am to 6 pm
  • Monday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: laser (23) experience (22) session (22) hair (20) professional (19) clinic (16) appointment (15) removal (14) recommend (14) great (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Laura K. 10 months ago on Google
    My experience over the last two years as a regular customer has been beyond disappointing. I’ve been getting laser hair removal over the last two years after spending well over €1000 with you. Majority of times I have been to your Henry street clinic, there has been an issue of some sort: 1. A girl at reception forgot to check me in after waiting over 40 mins for my session even though I had arrived 30 mins early for my appointment. As a result, I was refused to get my full treatment and told to come back as they didn’t have the time - an issue they had caused as a result of disorganisation. 2. I arrived last week for laser with no tan on for over two weeks as I know how serious you take this. I was refused my session and it was deducted from my course. I was then asked if I wanted to pay for another 3 sessions at a further €350. 3. I have always requested the same girl Amanda for my sessions as we get on well and I don’t like changing the people as it is a very private interaction. When I arrived last week, early for my appointment as always, I was never informed that Amanda was sick and someone else would be taking me. I had to ask where Amanda was, I wasn’t given the courtesy of being informed. Your clinic should have rang me that morning informing me and then I could have rescheduled and we never would have had any issues. 4. Finally, I find all of the girls at reception incredibly rude anytime I have been in. This is my own opinion, however with the amount of money I have paid over the two years, I should be informed if my girl won’t be available, I should’ve been allowed reschedule my appointment last week as opposed to deducted, and I should’ve been given a complimentary session from the idiotic “forgetting to check me in while I was sat in the same room for over an hour” and having to come back in another time - wasting my time. I will be bringing my custom to a different laser hair removal company along with family and friends who have previously considered to use this clinic. Regards, Laura
    5 people found this review helpful 👍

  • 1/5 Aoife N. 1 year ago on Google
    I held back on writing this review for six months, because I don't typically write negative reviews and I didn't want to do so lightly. But, given that I'm still suffering the negative effects of my experience at Therapie Henry Street, I think it's reasonable to do so now. I've had extensive experience at multiple aesthetic clinics around Ireland, including chains like SISU and Eden. My experiences with them have been quite positive. However, I did occasionally use Therapie Henry Street for the convenience of their booking availability. In February 2022, I attended Therapie Henry Street for Profhilo. The doctor was extremely critical of my facial structure, pushing me to get a significant amount of filler in various areas of my face. She insisted that my lips were "terrible" (her word) and must be dissolved and redone with her. I had to inform her several times that I am quite happy with my lips and did not wish to change them, but her repetition and pushing of the issue brought the conversation to a point of us getting hostile with each other. Whether or not my lips were "terrible", you don't send a client out of a clinic feeling like that. I had felt no issue with my lips or facial structure at that time, but left the clinic with deep concerns over both. In March 2022, I made a booking for a Botox followup. When I made the booking on the phone, I specifically requested not to be seen by the same doctor as I was so upset the last time. I was told I wouldn't be seen by her. But I was. I was again strongly advised to get more filler in my cheeks. When I mentioned I didn't want to put in more filler, and that I would consider having surgery to remove my malar fat pads in the future, she responded with "If you're going for surgery, I'd get those eyelids fixed too" (direct quote). This was the last comment before I left the room. I left the clinic feeling extremely upset, and again reaching for a mirror to stare at another part of my appearance which had been brought under new criticism. I completely understand a doctor's place to gently advise on available treatments, but aggressively and negatively commenting on a person's appearance, while refusing to accept that the person is happy with that appearance, is not professional. I sent an email to Therapie explaining how upset and traumatised I was by this experience, and they said the manager of the clinic would be in touch with me. Eventually, after several emails to them, I got a phone call back. The manager was entirely unapologetic, called the doctor "our best injector" and said "sometimes things said by the doctors can be taken up wrong". I gave up on the call after she said that. I'm writing this review to caution other people who may be attending this clinic, and to the clinic itself. When you're in there, with an aesthetic professional, you're in a vulnerable space - regardless of how beautiful you may be or how familiar with aesthetic clinics you are. You are vulnerable to the words of that doctor. And the doctor here, who I haven't named, aggressively and repeatedly criticised not only other aesthetic work I had done, but also criticised natural aspects of my face. She did this on two separate occasions. That's a pattern. It's not ethical. And I'm still suffering from it. I still haven't decided how to address what happened to me. I recently attended Auralia to seek malar fat pad removal, and my doctor there told me there's absolutely nothing that I need to get done, or that they would approve of doing, to my cheeks or eyes. The ugliness invented by that doctor at Therapie is still all I see when I look in the mirror.
    4 people found this review helpful 👍

  • 5/5 sanaz m. 10 months ago on Google
    Edited: I haven’t yet started my treatments or any other service but I had consultation with Dr. Camila and even rest of staff in the clinic. They were super helpful, professional, respectful and supportive. I loved my so far experience and can’t wait to start my treatments. —————— By now I’ve completed 3 sessions and I’m up for 6 more or I might add more. So far I love my experience, I can already see and feel the change that recently I extended to more body areas for laser sessions. It’s really good.
    2 people found this review helpful 👍

  • 1/5 Laura Bello H. 1 year ago on Google
    It's a scam: they do the laser sessions at such low power that you don't feel anything and get no results, so you need to get more appointments. I spoke to different therapists explaining that I had already experience with laser hair removal in another place and that I knew perfectly well that what they were doing to me was not working. They lied to me saying the machines were different when they are actually the same ones. I spoke to the manager who told me that at my next appointment she would come to talk to me and check my hair and she never turned up. In short: not a serious place. They just want to take your money.
    1 person found this review helpful 👍

  • 5/5 Ruth G. 1 year ago on Google
    I went in for a consultation and had a chat with this lovely girl Sophie. She walked me through every possible thing there is to know about the treatment and wasn’t pushy at all. Definitely recommend the place.
    1 person found this review helpful 👍

  • 5/5 Grainne 1 year ago on Google
    I’ve visited Nancy and Sophie for my laser hair removal treatments in Henry Street, and they are fantastic! Always so friendly and make sure I am comfortable. Delighted with the results.
    1 person found this review helpful 👍

  • 5/5 Berta P. 1 year ago on Google
    I’ve recently visited the Henry street Thérapie Clinic for my laser hair removal appointment with Zaiga. I had a very positive experience, she was professional, super friendly and made sure I felt comfortable throughout the process. I have been visiting the clinic for half a year now and I am very satisfied with the service :) I am looking for my next visit and would recommend Thérapie clinic to everyone.
    1 person found this review helpful 👍

  • 5/5 Gianina P. 1 year ago on Google
    Just finished my 6x course of laser hair removal here, I have to say I had an amazing and comfortable experience overall, the therapists were all lovely and welcoming especially Sophie who was very professional, friendly, well informed and has a great personality. She is a great addition to the Thèrapie team, would highly recommend a visit here!
    1 person found this review helpful 👍

  • 5/5 Alessandra Z. 1 year ago on Google
    So far I’ve been very satisfied about the treatment. Nancy is amazing. We had a very nice chat and I immediately felt comfortable! I’ll definitely re-book a session with her again!
    1 person found this review helpful 👍

  • 1/5 Zelal K. 7 months ago on Google
    Julia was very helpful and she answered all my questions and shared tips with me I am glad she was cooperative. Maya as well she is very kind, sweet and professional. Taking into consideration I am not happy with the results of my laser session I am done with 7 sessions now and the result are really bad in some areas and there is something wrong either with their device or the intensity, I am well aware each session has its own intensity but their device just effect the thickness of the hair but the hair is still there so what’s the point. In their website it says 10 session is enough to remove all hair but seems like that’s a misinformation. I also spent 130 euros on their facial products it’s a total SCAM, my skin is worst the acne’s are extra red and I have more pimples now, facial is not recommended of course it depends from a person to another that’s my results.. Also, they aren’t flexible or professional when it comes to rescheduling before 48 hrs of your appointment.

  • 5/5 Stacy W. 4 months ago on Google
    The customer service was very friendly and they gave detailed information on everything. The lady who did my procedure was very patient and understanding and friendly. Also, congratulations on being very professional.

  • 5/5 G M. 6 months ago on Google
    Had a fantastic experience with Beatriz today for a hydrafacial. Was my first ever facial and she made the whole experience very easy and straightforward. Would definitely recommend and will be back!

  • 5/5 Cliona M. 5 months ago on Google
    Dr Camilla is an outstanding clinician she is so thorough and knowledgeable. She always meets and greets her patients with a smile and creates great rapport. I wouldn’t hesitate to recommend anyone to Camilla as she achieves fantastic results and a rare diamond in her field.

  • 1/5 Eimear C. 1 year ago on Google
    After €600 did not see a difference. One woman was extremely impatient and judgey with me on my first visit as I was asking questions about the procedure. Another time I was left waiting for an hour only to be told the woman was unable to see me that day and to reschedule. An expensive mistake

  • 2/5 KS A. 1 year ago on Google
    they arent Definitely helpful. they are constantly interested in selling something and offered me to make an appointment 1 month later for a 15 minute transaction .. ( sneaky consultants waiting for me to pay so they can see if there is an appointment ..

  • 1/5 Jane G. 1 year ago on Google
    Review regarding Therapie Smile (not specific to Henry Street) Warning for anyone considering using Therapie Smile's "dental" service. The clear braces will cost you time, money, and chances are you will end up with worse alignment than when you started. An incredibly poor and problematic service.

  • 5/5 Chá P. 11 months ago on Google
    Chloe is very helpful person, she gives me the best options for the treatment on my face, highly recommended

  • 5/5 Relebohile L. 10 months ago on Google
    the staff was very friendly and gave good detailed advice. My therapist gave me other options to treat my skin regarding my current situation. Overall, my experience was good.

  • 5/5 erin l. 11 months ago on Google
    Had a treatment here the other day and Isobelle on the front desk was exceptional. She’s so welcoming and made the whole experience so enjoyable. Couldn’t recommend enough.

  • 5/5 Mary W. 5 months ago on Google
    My priority is always the staff, and in Therapie the staff are always so lovely. They are friendly, professional, and always know their stuff. I hate that I was only allowed choose one favourite person in the list of names because I’ve had quite a few treatments by various people and I genuinely can’t fault anyone. Oh, and the treatments are great too! The Hydrafacial is a great one, and I’ve had laser sessions on different areas which are great value.

  • 5/5 graziela z. 5 months ago on Google
    Hannah was lovely ! She explained all my doubts and gave me the best comfort in the laser session. I didn’t feel any pain. Looking forward to see the results !

  • 5/5 teresa h. 10 months ago on Google
    Friendly staff greeted me in a clean and professionally presented clinic, professional and friendly technician made me feel comfortable. Treatment was quick and easy, no fuss. Next appointment already booked ✨👍

  • 5/5 Gavin O. 1 year ago on Google
    I got the full sha-bang laser hair removal treatment,the girls are fantastic in there especially the copper/ginger haired girl Chloe I think her name is. A delight to deal with, fair play to her. Would deffo recommend again

  • 4/5 Олена �. 7 months ago on Google
    I had my third session of bikini and underarm laser hair removal. Every time she got to other employees. this time the session took less than 10 minutes. On the one hand, it's good that it's fast, but on the other hand, I'm not sure if the zones have been thoroughly worked out. The previous times lasted much longer. One more point - there is no chair or locker in the office and I had to put my clothes on the floor. And everything is great.

  • 5/5 Louise F. 5 months ago on Google
    I've had 6 treatments of laser hair removal and it was a great experience. I love that I can get a late night appointment so I don't have to take time off work. Rebecca was brilliant, totally put me at ease and was so professional. I highly recommend this clinic

  • 5/5 S n. 11 months ago on Google
    Fantastic! I had a hydrafacial with Maja today and it was so nice and relaxing. My skin looks so good i couldn't be happier! The clinic is lovely and the girls are so friendly can't wait for my next one! Thank you

  • 5/5 Kirsty L. 1 year ago on Google
    I have been seeing Sophie for laser hair removal and I cannot recommend her enough, she is so bubbly and talkative that the appointment flies through and there is no time to worry about any discomfort. She is more than happy to answer any questions I have and talks me through the appointment and aftercare to remind me what I should and shouldn’t be doing. If anybody has any worries about getting laser hair removal I would 100% recommend booking in with Sophie and you will not be disappointed.

  • 5/5 Sara Guidon M. 2 years ago on Google
    I was very nervous it would be painful but I was also tired of looking after it myself. As soon as I went in I knew I was silly to worry Jade was my consultant and put me totally at ease. It was nearly painless, a lot less painful than waxing. So quick and Jade explained everything to me so it was fine. No need for any worry for my next session.

  • 1/5 Gustavo 2 years ago on Google
    Had a skin consultation today in the Henry Street location and was very surprised by the service. Having heard such great reviews from friends and colleagues, I wasn't expecting it to be so... Condescending. As soon as I explained what I was looking for, without hesitation, I was offered exfoliating acid products. I wouldn't have gone if I knew I'd be told the answer would be something with AHA + BHA. I can get that for 10 euros online. I was there looking for treatments. When discussing the options and the ones available, It was really interesting how the consultant, if that's how you'd define it, was so adamant about how dear the procedures were. As If I wouldn't be able to afford it. I understand and sympathize though why €700 would seem like a lot of money for her. Honestly, the girls in LUSH seem to have a better understanding of skin types and how to actually sell an experience.

  • 5/5 Grace H. 2 years ago on Google
    Such a great experience! The staff are always so lovely and welcoming! The place is very clean and comfortable! Jade in particular is amazing! Always so friendly and happy to answer any questions and makes the experience as easy as possible! Would highly recommend

  • 5/5 Katherine C. 2 years ago on Google
    I had a treatment with Jade today and she was an absolute pleasure. So friendly and so professional. Will definitely be back to her!

  • 5/5 Megan O. 2 years ago on Google
    In for my second apt today with Jade who is adorable. She made me feel so comfortable and was such a delight. So sweet whilst being so professional. Looking forward to my next appointment :) also my armpits are hairless tbf

  • 5/5 R L. 2 years ago on Google
    Jade was brilliant, walked me through everything and a pleasure to talk to very easy going and approachable. Just what you need

  • 5/5 Sanita P. 2 years ago on Google
    Was amazing experience with Zaiga. Truly recommended 👌her to everyone. I'm glad to be her customer

  • 5/5 Irene Bernal M. 2 years ago on Google
    Great treatment! I am getting hair removal laser done on my full face and since my first session I can't be happier. In my Second session I got a bit redness on the sides of my face but its a normal reaction. The staff is very nice and patient. English is not my first language and sometimes I do not understand everything they say but they repeat it again nicely and slowly for me. Very professional and clean place. Ava is the girl who is doing my treatment and she is very nice. I was very afraid of getting the laser done on my face but the girls from Henry Street Therapic Clinic made me feel very trustful from the begining. Thank you Ava and all the staff from Henry Street Therapic Clinic King Regards Irene

  • 4/5 Alana G. 3 years ago on Google
    Loving the new location. So clean and bright! Would be really great if the therapy rooms had a shelf and hooks for personal item storage when you're in your appointment. Also a wipeable floor mat so that don't you have to step on and off of the table barefoot onto the floor. The staff are super friendly and helpful! Always a pleasant experience. I've been having treatments with Alanah now for some time. She is very thorough and does an excellent job!

  • 5/5 ciara k. 1 year ago on Google
    I had my lip filler done with Dr Ariba and I was quite nervous before going in, but she was so lovely and made me feel so comfortable and I'll definitely be going back to book with her!

  • 5/5 Victoria R. 2 years ago on Google
    Got my first session with Annia! She was lovely, got me through everything regarding the process, even tried to engage into a conversation during the laser session that was pretty hard to hear because of the machine, but she was totally lovely, made me feel comfortable for the whole appointment. I’d totally recommend it. The girl at the counter when I finished as well, was great, kind and smiley!

  • 5/5 Gabriela D. 1 year ago on Google
    Highly recommended! ⭐️⭐️⭐️⭐️⭐️ A friend recommended Therapy Clinic, she showed me her results and I was impressed, after that I bought my first package for 8 sessions, I couldn’t believe how effective it was, after the third section about 50% of the hair was gone, I finished the first course and i started another one covering 3 areas, so far 90% of the unwanted hair is gone now!! Uuhuuu I’m sooo Happy it made such a difference on my day to day life, and since Beatriz started working in the Clinic I’ve been doing my treatments with her and she’s such a sweetheart, always make me feel comfortable and she’s so efficient, as well very professional!! She has a great background in the field which is great makes me feel safe. I love Therapy Clinic ❤️

  • 5/5 Nasrine H. 1 year ago on Google
    I have been going there for few months now and I am quite happy with the overall experience. The staff is always lovely, it is well organized, they give all the needed details and explanation and it is quick! As for the results, I saw changes since the first session and I am looking forward to complete all my sessions for the end result.

  • 5/5 Shagun K. 1 year ago on Google
    I had my laser sessions here with lovely Amanda. She's super professional and put me at ease with all my questionnaire. I had a previous bad experience with laser session but Amanda was super efficient and her work really speaks for herself. I would recommend Amanda any day!

  • 5/5 Ciara L. 1 year ago on Google
    I had the lovely Beatrice today, she was super, loved her technique as she moved over my body with Laser, she explained everything really well and was very thoughtful in her approach. I was a bit nervous as the last session was more painful for me than usual. Beatrice completely put me at ease...an absolute pro at what she does!! Thank you v much!

  • 5/5 Garmian K. 1 year ago on Google
    Had my chemical peel with the lovely Beatriz. She was super professional. I felt very comfortable with her. She explained every step every well. Can’t wait for my next chemical peel with her. Highly recommended ❤️

  • 5/5 Salima B. 1 year ago on Google
    Sophie is the best. She is just Perfect and Brilliant. She made my hair laser removal session easy and so enjoyable. Go get your session booked with Sophie!

  • 5/5 MsShay 0. 1 year ago on Google
    Beatriz was amazing nd professional today. Always happy and confident with therapie clinic nd staff. Also being a black girl it makes me feel confident knowing they have the right machine and staff for my type of skin and hair. Thanks girlie's x

  • 5/5 Rachel S. 2 years ago on Google
    I had my first session today with Jade and I had a brilliant experience. She was very informative and explained everything to me. She made me feel very relaxed as I was very nervous and she was very patient with me and had a chat and a laugh with me. The treatment was very fast and professional and I would highly recommend I can't wait for my next session with Jade 😁


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