Northside Eyecare

Optician

😠 Disgraceful place. They trick you to keep the amount that you pay for the eye test in case you can't show up. But the thing is they never tell you that. When you're paying for it, they don't give any proof informing this clearly either. I just lost €30 because they asked for the payment in advance t... People often mention glasses, Northside, Eyecare, customer, staff, friendly, highly, service,


Address

Unit T, Northside Shopping Centre, Oscar Traynor Rd, Dublin, D17 PP93, Ireland

Contact

+353 1 847 8302

Rating on Google Maps

4.80 (23 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9:30 am to 5:30 pm
  • Wednesday: 9:30 am to 5:30 pm
  • Thursday: 9:30 am to 7 pm
  • Friday: 9:30 am to 5:30 pm
  • Saturday: 9:30 am to 2:30 pm
  • Sunday: Closed
  • Monday: 9:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: glasses (10) Northside (7) Eyecare (7) customer (7) staff (7) friendly (7) highly (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Victor S. 2 years ago on Google
    Disgraceful place. They trick you to keep the amount that you pay for the eye test in case you can't show up. But the thing is they never tell you that. When you're paying for it, they don't give any proof informing this clearly either. I just lost €30 because they asked for the payment in advance too. I don't recommend them ever.
    2 people found this review helpful 👍

  • 5/5 Deirdre D. 3 years ago on Google
    I would highly recommend Northside Eyecare .The customer service and care is exceptional! All staff are extremely friendly, welcoming and professional, they greet you so well and really put you at ease . I am a very nervous patient and they have always looked after me so well and the after care is just amazing!! Well done to all the staff !
    1 person found this review helpful 👍

  • 5/5 Peter F. 5 years ago on Google
    Northside Eyecare were recommended by a friend and I have been delighted with the service provided, from this long established family business. From the eye test through to choosing frames and also with aftercare, everything has been well explained, efficient, good value and customer friendly.
    1 person found this review helpful 👍

  • 5/5 Mary 1 year ago on Google
    First time visit today and honestly I felt like a VIP customer. I received a warm welcome and staff are super friendly & professional. Tim who did my exam explained everything as we journeyed through the exam and was happy to answer questions. Kiera assisted me in selecting my new glasses which I’m always grateful to have advice with. My only regret is not going to Northside Eyecare previously. Thanks again for a super customer experience and I’ll be recommending you to family & friends.
    1 person found this review helpful 👍

  • 5/5 Rachel D. 1 year ago on Google
    I just got my glasses now I love the glasses I got glasses front is clear and the sides are purple-ish now she the girl picked ones for me and told me to pick one And I pick these now I tried the glasses I have now and I got my eyes tested the girl was very nice . Now I'm 10 and needed glasses because my other ones were too small and sides needed be taped . And I love the glasses got them only I think it was 3 days I got them but I love them thank u!
    1 person found this review helpful 👍

  • 5/5 Jamie W. 2 years ago on Google
    On arrival to the opticians I was met by two staff members Bronwyn & Ciara, they were so friendly and I found them very accommodating I would highly advise going to this optician as they are so helpful and go above and beyond for you.

  • 5/5 Josh H. 3 years ago on Google
    Extremely friendly staff! The whole process was extremely easy especially under the certain circumstances with covid-19. Would definitely recommend.

  • 5/5 T O. 3 years ago on Google
    I would highly recommend Northside Eyecare, the staff are absolutely amazing, so friendly and welcoming. They have a really great selection of glasses also.

  • 5/5 Ann O. 5 years ago on Google
    The best eyecare service I've ever experienced. Friendly helpful staff, the most thorough eye test I have ever received and excellent quality and stylish glasses. Highly recommended.

  • 5/5 David F. 4 years ago on Google
    Been to a few places over the years & this place simply the best.

  • 5/5 Rory R. 5 years ago on Google
    Really super family run business. Tim takes great pride in his profession.

  • 5/5 Trish C. 1 year ago on Google
    Best eye test I have ever experienced. Tim was so thorough and informative, I came home wishing every doctor I had was so interactive. The girls were just amazing too, full of smiles when I walked in, so helpful when I was picking a style and they made me feel so comfortable. As a previous reviewer said you get VIP treatment and I would highly recommend to everyone.

  • 5/5 Jamie R. 5 months ago on Google
    I have been a customer of Northside Eyecare for longer than I remember, and over the many years I have enjoyed the excellent service they offer. This is Dublin, if not Irelands best opticians !!! More like a friendly family group of professionals, you will not be disappointed when you go. I recently damaged my lenses two days before travelling. I rang to see if they could sort me a pair, and no suprise they jumped to and organised an urgent replacement pair. While other companies are cutting back on customer service, Northside Eyecare continue to provide excellent customer service !!! Thanks guys, Jamie

  • 5/5 Aine P. 10 months ago on Google
    I had my eye test with Tim absolutely fantastic job was so happy. The girls are just lovely so smiley and helpful i just love my glasses so much. Thank you Northside Eyecare highly highly reccommend to family and friends.


Call +353 1 847 8302 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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