Arrived at 5:45 PM and was refused entry despite needing only a single thing for a flight tomorrow. I will likely never visit another Urban Outfitter again.

You're still better off researching things well and applying what you know to do your own look. Staff are very hit and miss and I was challenged by someone about saying the brand 'cheap Monday' incorrectly because I was in a rush. It was just not on.

The store looks good and is big. However some of the fabric of the clothes look cheap and are quite expensive. There is not a big selection of clothes for men although the selection for women is huge.

Arrived at 645 when it was due to close at 7. Refused entry by security guard. Easy solution - change your advertised closing time to 645. Anyway at least Superdry was open and friendly.

i enjoyed the layout. very satisfying. the prices gave me crazy anxiety tho

Closing the fitting rooms 1h before closing the shop is unacceptable. Is this legal in Ireland? The argument of the return policy is a non-argument, even if it was not a legal obligation in Europe. Having rude people assisting clients is also unacceptable. I will forget the brand exists.

The clothes in this store are lovely but it’s not worth the price tag. I expect to get better customer service when I pay exceedingly over the price for value. I was waiting at the till, first in line for a solid 20 minutes when the woman in front of me paid for her items. It was finally my turn to purchase my item and instead the cashier proceeded to start a conversation with the customer, whom of which they knew, that went on for ten minutes. Bear in mind there was about 10/12 people in this queue. I am not exaggerating. They made their conversation loud and clear to everyone. Turns out the cashier (blond hair) was talking to her colleague (short dark haired) about her next shift and whether or not they will see each other at work along with other non-work related topics, such as going out that night. I understand you may want to talk to your friend/colleague but this went on for far too long. Everyone in queue behind me was shaking their heads in disbelief. After they were done and the customer (colleague) walked away, the till assistant proceeded to tell me to wait for the next till as she walked away. I am very disappointed and regret to say that I paid a lot of money for a dress and didn’t even get proper service. In my opinion the workers are untrained. This is not acceptable and I read many other reviews and the issue of rude staff seems to be ongoing. Please reconsider your staffing choices as this should not be going on.

They have a website in euros but won't deliver to Dublin due to the pandemic ? Surely your company has learned to work around it after nearly 2 years. Very disappointing.

I'm older than their demographic but still usually find something I love... this time it was jeans

Ordered online with US store, can't put review there only here but never shop online with these people. I ordered 2 tops 2 weeks ago and tracked shipping. Not once could I track it since it shipped. Constant emails and online chat to find they messed up and gave me invalid tracking. Promised 48 hours here and there I would get updated tracking. Paid a lot for shipping tracked and didn't receive the service I paid for. Told them I wanted refunded on shipping to just get ignored and told I would get email when it's in my country. How is that tracked shipping?? And $46 for it as well 😡 Really not good enough, Will never buy from them again.

Spacious multiple-flore store, where you’re able to find not only clothes from your fav brands, but also can buy some cactuses and succulents, so you don’t need to go to IKEA.

Nice store with some really cool looking clothes and knick knacks to pick up, however there isn't a huge selection of mens clothes.

Ordered Birkenstocks and they sent the wrong size twice & have now taken a week to provide an update on whether the right size is actually available, despite 3 phone calls made to them.

I love to shop there, sometimes it’s a bit expensive but I can always on finding such cute things at the sale sections, the staff was so nice and I got to say they all knew how to dress. There wasn’t one bad outfit and they were very helpful!

Needed to go here to exchange an online purchase for my daughter and was hassle free and pleasant. I instantly felt cooler just being in there 🤣😂🤣

Staff so helpful and nice! There are so many different things! My favourite shop!

Big big store tink it was 3 or even 4 floors, loads of nice stuff, so daughter cost me!!!

i remember before the staff here were usually rude and not interested in serving customers, usually more interested on their phones or chatting to eachother about their nights out. but last few times i’ve been there i’ve noticed the staff are much more friendly and motivated :) nice selection of clothes

Please explain why the store stays open until 8pm but the dressing rooms close at 7:30pm?? What is the point? Not to mention you have to walk up like 4 flights of stairs before you find out the dressing rooms close. So ridiculous your staff are all miserable too.

amazing shop for people with great style!! wish it was more affordable for everyone

I love the clothes omg and the employees are very nice <3. The only problem is the price, its very expensive.

Beautiful clothing, I always feel stylish after shopping at Urban Outfitters.

Very cool shop and I really like the mezzanine floors in the building.

The staff used to be so nice here , but today I asked one staff member a question about an item I was looking to buy and she was so rude and unhelpful, really disappointing

Large UO that has so much selection for both mens and womens clothing. Also has a home section, which is my favourite part of UO at the moment.

THE BEST SHOP EVER

Cool and edgy brands (too bad they usually don’t have larger numbers/sizes)

If u looking unique and rare cloths ,this is one of the best spot in centre of Dublin they have some selection of vinyls and cd

I liked the security guard but they did not have sliders. 😔

Very extensive but have beautiful articles and even books

If you are looking for something a little bit different this shop is fantastic

Interesting to explore, kind of like tumblr & an indie film, in shop form. Unusual alternative styles. Cute items, I liked the small homeware section best. But ... Overpriced, e.g. set of A4 arty cards for wall collage: €55. Scrunchie sets: €20! Didn't see many female clothes beyond size medium. Quite a few things made in China. Staff too casual, no one spoke to us despite there being many staff members and not many shoppers, one guy clearly occupied with his personal mobile phone. Whole shop felt a bit understocked & unloved/a bit shabby. So busy being cool that it's become horizontal, falling asleep. Could be a lovely shop with some improvements.