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Planet Fitness

Gym Fitness center Spa Personal trainer Physical fitness program Tanning studio

One of the Most Reviewed Spas in Dubuque


Address

555 John F Kennedy Rd Unit 410, Dubuque, IA 52002

Website

www.planetfitness.com

Contact

(563) 556-1157

Rating on Google Maps

4.00 (403 reviews)

Open on Google Maps

Working Hours

  • Friday: 5 AM to 9 PM
  • Saturday: 7 AM to 7 PM
  • Sunday: 7 AM to 7 PM
  • Monday: 5 AM to 10 PM
  • Tuesday: 5 AM to 10 PM
  • Wednesday: 5 AM to 10 PM
  • Thursday: 5 AM to 10 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Toni M. 1 year ago on Google
    I normally have a pleasant experience besides the fact every time I go every weight rack is being used. The last couple of nights have been extremely annoying. The employee shuts all of the tvs off 10-20 minutes prior to closing time. Then he starts yelling every 5 minutes how much time we all have left. I understand that this employee most likely wants to leave right at 10, but that is not how the world works. This has been very annoying and very unprofessional. He even called the security guard and he started laughing!! Everyone in the room is fead up with this man!!
    2 people found this review helpful 👍

  • 1/5 Creature 11 months ago on Google
    This is by far the filthiest Planet Fitness bathroom and shower I've ever seen. I travel cross country and am in and out of Planet Fitness stores everywhere. This is absolutely the worst. I reported it to three employees and they all played franchise dumb.
    2 people found this review helpful 👍

  • 1/5 Rob H. 1 year ago on Google
    As a member of the very first planet fitness in Dover New Hampshire this planet fitness would have been my 75th one. Whenever I travel I work out. This was a hostile environment very unfriendly and very unwelcoming I left after 5 minutes in the worst mood. I just crossed the state line and I've been in this state 20 minutes looking forward to getting some exercise before I continue on. The check in absolutely forever and there was a lot of mass confusion which is weird because I worked out yesterday in Madison wisconsin. And the day before in Detroit michigan. I work out everywhere I go with no problems with checking in. That was not the case here and the guy at the desk even had to call his boss because something was happening with the system with my checking in although he said I came up on the screen but would not officially let me check in which makes no sense. He even acknowledged that I am a black card membership and my dues have been paid but I was not able to buy a bottle of water for $1. The fact that he had to call his boss made me feel as if I had done something wrong.. I wanted a bottle of water for purchase. I could not understand why I could not buy one. He said the system would not let me. This has not happened at any other location. Wouldn't you think that for a black card member that they could spare a damn dollar. I went to the water fountain and you're not allowed to drink out of the water fountain it's only for filling bottles. It literally says do not take sips from this fountain. I am one of those guys who works out religiously and I have my own water bottle that I left it at the hotel. This place could not be more cheap. The reason I am posting this is because if you're from out of town and you're thinking about going to this location, don't bother. Obviously the black card is not for every location as they advertise when you purchase your membership. I have used it everywhere but here.
    2 people found this review helpful 👍

  • 2/5 Nichole Elizabeth H. 1 year ago on Google
    Originally this was a 5 star. This has dropped to a 2 star as this incident has happened multiple times. This is not the employees fault. This particular incident I had waited in line for 10m. I was told to have a seat as the tanning beds needed to be wiped down. I had officially been waiting 30min total before I got up and left. The beds had still not been wiped down. This is taking customers money and it's not cool. Please hire more employees to be attentive. There is never more than 2 employees at the counter.
    2 people found this review helpful 👍

  • 1/5 brian l. 10 months ago on Google
    My nephew signed up for a membership. He made good progress over a number of months but then eventually somebody came over to him and told him lunk alert. He asked what that meant and the employee told him that means he's intimidating other people by the way he's working out. My nephew was so offended he wanted to cancel his membership then and there, and the employee at the counter insisted that he needed to pay for another month in order to cancel.
    2 people found this review helpful 👍

  • 3/5 Hannah M. 11 months ago on Google
    Was closed in the middle of the day (3:30) on a Sunday, and even though it was Memorial Day weekend the website still said they were open Sunday until 7pm. There were no signs on the door or anything telling about the hour change. Never had any other issues but was disappointed
    1 person found this review helpful 👍

  • 5/5 Tom R. 1 year ago on Google
    Great staff, clean facility, nice variety of equipment.
    1 person found this review helpful 👍

  • 1/5 David D. 1 year ago on Google
    The hours are absolutely terrible. Showers are disgusting. Unfriendly staff. Hands down top 5 worst planet fitnesses in the country. I put them in my top two worst in this industry. There's no fixing this place. Corporate planet fitness needs to shut them down.

  • 5/5 M P. 1 year ago on Google
    Clean, good equipment, great price. Unless you're a power lifter, it has what you need. Love the new Les Mills bikes.

  • 2/5 Stacy Z. 11 months ago on Google
    Nice equipment but they can’t keep workers. They randomly close because workers don’t show up and the manager doesn’t do anything about it. Very frustrating!!!

  • 2/5 Matthew H. 7 months ago on Google
    Your guys were open 24hrs , I ask stay open till 12, midnight for your guest who work 2nd shift..

  • 1/5 Julie A. 7 months ago on Google
    There are four showers, only one works and it was disgusting. I had to wipe out the shower floor of all the hair and debris before I could shower.

  • 5/5 Jeff L. 6 months ago on Google
    I started going here in late September, and I absolutely LOVE it! I've tried joining other fitness centers as an adult, but I didn't always feel comfortable. Planet Fitness is a non-judgmental place to exercise, and I would highly recommend getting a membership!

  • 4/5 Benjamin M. 6 months ago on Google
    It's a gym, gets the sweat going. I do wish others would be aware of the machines. Seems like people like to do a set and play on their phone for 10 minutes before the next set. Otherwise it's clean, and the staff has been very nice greeting me.

  • 5/5 Tom H. 5 months ago on Google
    Has it all. Equipment, cleanliness, entertaining. Nice staff. Location. Cost!


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