(Translated by Google) I am not satisfied. Selling is the only thing that counts for the seller. My battery carrier was defective, clearly a warranty case and she didn't want to exchange it for me without discussing it. Should still pay money for the repair, although they said that this is a guarantee case. Only after she noticed that I had a clue was the battery carrier exchanged without a word. I also think it's particularly good that the Easter Saturday is advertised as open on the internet and that a note saying closed is hanging on the shop. 1A tank waste!!! (Original) Bin nicht zufrieden. Für die Verkäuferin zählt nur das verkaufen . Mein Akkuträger war defekt, ganz klar ein Garantie Fall und ohne rumdiskutieren wollte sie mir diesen nicht tauschen. Sollte noch Geld für die Reperatur bezahlen, obwohl die gesagt hatte, dass das ein Garantie Fall ist. Erst nachdem sie gemerkt hat, dass ich Ahnung davon hab wurde der Akkuträger ohne Worte getauscht. Auch besonders gut finde ich, dass im Internet der Ostersamstag als geöffnet ausgeschrieben steht und am Laden ein Zettel mit Geschlossen hängt. 1A Tank Verschwendung!!!

The two girls are awesome. Always friendly, open to a conversation and Kiki sorts out a lot of things easily. We have already received many good liquid recommendations. Unfortunately, sometimes mistakes happen in the hustle and bustle, but that's only human. There are often good offers, remaining stock and always something new here. The ladies are well informed, including in legal matters. Hardware is often too expensive for me personally, in direct comparison with other retailers.

Nothing left to say

Super competent advice! Fair prices and great advice. A lot of time was taken to explain everything to me as a beginner. The two girls behind the counter are super nice and personable. From now on you can only buy at Highendsmoke in Bochum. *Thumbs up* Thank you very much again for all the explanations, be it when it comes to wrapping or mixing the liquid.

The lady who works there served me very well and even recommended a better, cheaper product even though I wanted to buy something more expensive! Great selection and great service :)

Very cold, distant approach to customers. Advice must be requested. No goodwill and no compliance with legal warranty obligations, with evasive excuses, despite an indirect concession (“he would always try it first so that you buy the product again...”). Even after I gave him another chance to approach us by phone, there was no response after a feedback conversation. A pity! In addition, you are not allowed to try liquids, which quickly leads to bad purchases. You can also buy online, get the products cheaper and then at least have the opportunity to complain and even exchange them. I am very much in favor of supporting advisory retail and will therefore give another shop a chance so that I don't lose myself to the Internet.

I was in the shop and am very impressed by the friendly and highly competent advice on site. It's always a pleasure to have one more regular customer

Absolutely good store. Always friendly staff, you can chat about this and that and always get good advice. In addition, they don't try to sell you something you don't need, just what you asked for, including helpful tips for beginners and experienced vapers!

A very pleasant shop with super competent and friendly staff. Patrick is very friendly and gave us excellent advice. You felt comfortable from the first second. We will definitely come back :)

Everything is great here! You get super competent advice here. The employees are typical Ruhrpott girls!! That's great too! Waiting times are normal because you get good advice here and the ladies always take their time. Everyone has the opportunity to hear something from the customer conversation in front of them, whether sitting or standing! All in all very good shop! Nihatinho

(Translated by Google) Best shop for vapers: Good and above all honest advice, helpfulness and a warm atmosphere. The boss is great. I drive there from further away because I can't get a service like this anywhere else. (Original) Bester Laden für Vaper: Gute und v.a. ehrliche Beratung, Hilfsbereitschaft und herzliche Atmosphäre. Die Chefin ist super. Fahre extra von weiter weg dorthin, weil ich nirgendwo sonst so einen Service bekomme.

TOP!!