Featured Reviews


Frequently mentioned in reviews: order (14) service (9) nice (6) table (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 James T. 1 year ago on Google
    Manager at 3pm was quite nice with greeting and smile. Newer updates and kiddie playground. Enjoyed my late breakfast.
    4 people found this review helpful 👍

  • 4/5 Morally O. 10 months ago on Google
    I like this McDonald's...it's usually clean..minus 1 or two tables...but the play land is nice...i also like the lighted dot tables...its good way to keep the little ones occupied...and the bar seating that's nice as well...service is pretty fast too
    1 person found this review helpful 👍

  • 2/5 Ruben 2. 1 year ago on Google
    Its my closest McDonalds. I can’t speak to highly of this location. The kids love the play place and they love the food. As for adults, well let me put it like this… I NEED to ck my order every single time. The accuracy of this mcdonalds getting the order correct is 25%. Good luck to anyone using the drive thru cuz ur gonna need to park ur car and go inside to tell them they got ur order wrong. Im here today, right now, eating inside and i used the mobile app to order and selected table side service. A worker girl came to the play place and yelled “table 124!” (Im the only adult in here at the moment). This is the first time this has happened to me. The table side order finally failed, and I chose not to say anything to the girl. Well i go grab my tray, and to no surprise my order is incomplete. No drink. So i have to stand there for about 30 seconds and the worker finally gave me a drink. I bring the food over to our table and the kids begin tearing it up. I ordered a bacon McDouble for one of my boys and he started to ask, “where is my bacon?” I couldn’t tell if he just couldn’t taste it cuz u know how pathetically thin and small the bacon is, but i asked him for the burger, opened it up myself and saw no bacon. Again, no surprise to me and the inaccurate service. I take it back and they get me a new one after about 75 seconds. Sadly, they threw away the original one instead of letting me take it. My only recommendation for this location is to eat inside when you have time to wait on the staff to correct all their mistakes. Ive used the curbside pickup too, and you won’t believe how long it takes for them to bring you your food. The problem isn’t that the food is taking long to cook, the problem is that the staff doesn’t deliver the food out when its ready. In this location they don’t pay attn to the details, so after they finally figure out that its a curbside order, your food comes to you, maybe 15 minutes later, all nice and cold. Always stop the delivery person and do not let them leave until u check ur order, and even ck that ur burger has bacon on it. In conclusion, idk know how much worse the service can get. The cleaning lady here just got in the same booth as me, on the seat in front of me and started cleaning the window. I guess the service can get worse. I just changed it to 2 stars. SMH
    1 person found this review helpful 👍

  • 4/5 Lady C. 10 months ago on Google
    This location has easy access off the freeway. The line to place and order was long, but once I ordered the line moved fast. McDonald's is expensive and convenient. The quality of the food has declined over the years, but that McCrispy sandwich is good.

  • 5/5 Preston C. Snoga, III (. 11 months ago on Google
    The order was done CORRECTLY and the food was very very delicious. The employees were very kind, sweet and POLITE. They made sure that the order was correct. I ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ENJOY Q visiting this particular restaurant. I look forward to returning to this particular restaurant in the future

  • 5/5 Lori D. 1 year ago on Google
    In the app you can order table service. Apparently they don't have table service but didn't find that out before we got cold food which we ended up getting at the counter. Play area is clean and well maintained

  • 1/5 Nick S. 1 year ago on Google
    Super poor service messed up my order, had to park and wait but they never came back went inside to get it corrected and they still messed up 2 more times, I even took the order incorrect just so I could leave, will not return. Obviously, they are aware they have an issue. No one from management has returned my call about this.

  • 4/5 Willie Brightmon (. 1 year ago on Google
    McDonald's i enjoy most of there menu, but my favorite is, the Mc fish with extra tartar sauce and Mc chicken followed up with fries baby , and I don't have to pay for extra sauce like J -n- da -B , I'm not going back there , specially in Desoto, TX with there rude people plus I see a difference in who gets hired at that store in Desoto, but I love the McDonald's in Desoto and Duncanville,

  • 2/5 Ernest R. 11 months ago on Google
    Ordered grimace meal price was way too much for what you get ,10 piece nuggets, fries, and a shake for $15 Drive thru was unorganized, girls did not speak clearly. Will not return.

  • 1/5 Lindsay M. 9 months ago on Google
    I never would have expected my family to be treated in such a way by McDonalds of all places. They have a nice indoor play area and it was 106 degrees outside. They have a policy with signs posted that customers are only allowed a one hour time limit to eat and play even if you continue to buy food, drink, ice cream etc. There was hardly anyone in the place and after 2 hours, we were told we stayed too long and needed to leave. My kids were not being loud or disruptive, they were still having a good time playing and still had energy they needed to burn off and when I challenged the manager on this and ask her if we could have another 15 minutes she actually threatened to call the police. This is not what I would expect from a chain-like McDonald's and I have reported to corporate.

  • 5/5 Jasmine E. 8 months ago on Google
    Great customer service very polite and they try to get your food out as fast as I can. I like mine's fresh, so they tell me to pull ahead to the third window and they always deliver and don't forget like most restaurants

  • 5/5 Becca R. 8 months ago on Google
    My car stalled in the drive thru, instead of getting angry with me, two very nice gentlemen helped push me out of the way until I could get it started. Food was hot and fresh! Great job guys. ❤️

  • 1/5 Maira A. 8 months ago on Google
    The low rating is due to my amount being rounded up for a donation when I never gave my permission to and was never actually asked. The only good thing is I know it goes to a good cause but please do not take money donations without asking the customer FIRST.


Call +1 972-298-3500 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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