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McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

One of the Most Revieweds in Dunfermline


Address

Fife Leisure Park, Halbeath, Dunfermline KY11 8EX, United Kingdom

Website

www.mcdonalds.com

Contact

+44 1383 624635

Price rating

$ $$$

Rating on Google Maps

3.60 (1.7K reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: (Christmas Eve), 12 am to 7 pm, Holiday hours
  • Monday: (Christmas Day), Closed, Holiday hours
  • Tuesday: (Boxing Day), 11 am to 12 pm, Holiday hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: order (16) window (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Amit T. 1 year ago on Google
    Whatever this place survives on , is the sheer location of the place and nothing else. The food, needless to say, was same as at all McDonald's (not expecting to be any different either 🤣) and trust me, there is something about the management of McDonald's that gets every staff rude for some reasons, even if all you ask for is tissues, that too only if these are unavailable at the ketchup kiosk ! Washrooms were dirty, but the dining area thankfully was kept pretty tidy & clean ...

  • 1/5 Blair W. 5 months ago on Google
    Never had any issues until today. staff are usually very helpful and always very friendly, on the odd occasion there are delays in the the drive thru which is understandable and usually at this point a member of staff usually would say through the speaker just a moment but today there was nothing , so as I've had to do in the past I drove to the first window (order window) where I was greeted by a worker who just looked at me like she was lost , after a second or two she asked me what my order was which I then told here I had waited and no-one responded so I came to order at the order window . At this point she told me I was she couldn't take my order at the order window. I then asked her if she was sure as I have never ever had any issues with this in the past to which the response was just sorry I can't take your order , I've ordered at the window plenty of times and never an issue , I'd advise further training for the staff , more based around problem solving , a suggestion would be be to say to the customer yes sure no problem take the customers order then at the next window politely ask them to park up in a bay and they will bring the order to the car problem solved. Pretty appalling service like I said at the beginning I have never had an issue prior to today.

  • 1/5 Ryan H. 6 months ago on Google
    Absolutely awful experience on more than one occasion, the last 3 times I have ordered food from here there has been part of the order missing and its been cold!! I am done with them now! will never use this riot of a place again! and when you contact them to complain they are not interested at all got told to contact just eat as its them who I ordered through, so I have just to accept half the order I paid for is missing its not there problem they made a mess of it contact just eat!! ABSOLUTE SHAMBOLIC SET UP! I would avoid this place at all costs.

  • 2/5 Adrian T. 5 months ago on Google
    Fully automated unfortunately. Food delivered promptly but no napkins salt or sauce without going back to the counter. chicken wrap tasted dry

  • 5/5 phil h. 9 months ago on Google
    Excellent breakfast this morning. And quick service.

  • 1/5 Ava H. 6 months ago on Google
    Do NOT shop here on a Saturday if you’re in a hurry. Food was cold, missing order had to stand in a queue with people with the same issue. Drive thru waste of time. Service staff on the 7th October 2023 morning shift absolutely useless and didn’t know how to do their job. A visit to McDonald’s definitely did not make our day.

  • 1/5 007bondspy 6 months ago on Google
    Closed on Monday 2nd October at 01.15. Reported to HEAD OFFICE. DEAL WITH YIUR LAZY STAFF.

  • 1/5 Oliver B. 7 months ago on Google
    So the app wasn't working correctly and kept stating I wasn't at the restaurant; the store colleague wasn't able to take the order using the till, when asked why she just walked off whilst shrugging her shoulders. After persisting with the app for approx. 20mins i managed to complete my order althought the order i received was less than satisfactory.. Burger was clearly thrown together and the fries were as cold as the service from the young lady that threw the order onto the table to me. I cannot recommend or return


Call +44 1383 624635 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery


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