Do not EVER visit here on a Sunday night. They have a total of 2 food servers (which includes the bartender who also cleans tables, takes food orders, and has to make all o the drinks). This is EVERY Sunday night we were told. Manager was totally unapologetic about the poor/slow service. Also, upon leaving we couldn’t help but notice how many tables were filled with dirty dishes. Poor employee’s. It’s not their fault 2 people doing the job of 4 or 5. Will not return.

Food was okay but unfortunately their food selection and cleanliness has gone down. It's not what it used to be. We were given a table as soon as we arrived which was good but the table wasn't cleaned from the previous party that had used it so there was food crumbles, water stains as well as other debris on top of it. The carpets were filthy and the bathroom was little to be desired. I am no where near a picky person but unfortunately when you see an establishments pride gone down its a disappointment. I'm hoping they were just having a bad day but it's the second time my wife and I have gone and we experienced a similar occurrence.

I had a nice time here, it's a great place to come after work. We stopped by here before catching a movie down the road, it's not too expensive here but also not cheap. The portions are great, depending on what you get and the staff are friendly and enjoyable!! I had a great time here and I definitely be coming back here and I highly recommend the desserts!

i never leave reviews but this was the worst service ever. the waitress came over to us 3 times the whole night: once to take our order, then a few minutes later another worked brought our main course out before we even got our appetizer, then we received our appetizer before even receiving drinks! our waitress had finally brought over our drinks and then for our whole meal, she did not come over to check on us. she was at the bar serving drinks as if we were not longer her table. we sat there for twenty minutes, not touching the (below average) food, and then i had to ask a bus boy for the check. finally a different server brought us our check. not to mention the food was not good, the everything pretzel knots were doughy with rarely any seasoning. the wings had very little sauce and were weird looking… all in all i can’t believe i had to pay for this horrible meal.

Pretty quiet for a weekday.. quick service. They now have paperless checks.. your bill is generated through your cell, you get a text and use your card to pay virtually. Tip.. before confirming, check the amount that is defaulted for tip. It's set as an automatic 20%. Felt a little but hurt when I sent it through for a waitress that really didn't deserve as much.

Was not impressed with location on rt. 110. We (2 pep) got there before it was busy and they still made us wait 10 minutes! There was alot of tables open. When they did seat us, the table was wet & still was dirty that they sat us at. I had to ask them to wipe the table because it was sticky. When I used a napkin to dry table napkin was a little dirty. The positive was that wait staff was nice and boneless wings were OK.

My server Alex was polite, accurate and made sure we were happy with the food and overall service. Food was delicious especially the Buffalo chicken tots ! Will be back. Request Alex as your server, you won't be disappointed !!

Loved this first time visit. Our waiter, Alex, was attentive, personable and very fast in serving our drinks and food, The food was great, but sticky as they were terriaki wings! But awesome! Our drinks were awesome! I will always ask for Alex when we are seated from here on in. Thanks for a great night!

No bartender at an empty bar on a Sunday night . . Manager had a nasty attitude and didn’t care . The bartender who was sent over was very nice & apologetic but that didn’t make up for a bad experience IN G3NERAL. On our way out WE PASSED SEVERAL TABLES WITH FOOD & DISHES THAT HADNT BEEN CLEARED AWAY. . I CAN ONLY IMAGINE THE LACK OF CLEANLINESS IN THE KITCHEN ! When my date wrote to corporate all they said was HOPE YOU COME BACK AND TRY US AGAIN !! They have to be kidding! 😡🤮

The best thing that happened there last night was the service, the place it self is not pretty, the food and ambiance are ok, but there was plenty of parking available.

Just went here for a quick dinner with my family and i was Not impressed. It took too long to be seated for how many people were inside and it took too long for our food to come. This is basically a high end fast food place. Why would the food ever take so long to come out? My husband said this place doesn’t pass the vibe check. Never ever again.

It was mid the fries were okay. The Buffalo wings were not as good as I thought they would be it was hard to bite on and dry. Although the chesse hamburger was good just that the meat was a bit salty. When I entered I wasn’t immediately greeted I had to get the attention of the lady who was in front doing nothing. The server was nice I don’t know his name but it was a male server. Wouldn’t come back again though since the food is mid it can be improved.

Their food is good and they have nice deals Tuesday and Thursday, but if you go to eat at the store they take time to prepare the food and bring it to the table, so you gonna need to be patient, they have parking at the back

I don’t understand; It’s Saturday night. The restaurant is empty and you put customers on a 15 min wait? Then, you blame it on one singular server for being on break? So, the staff, management & kitchen can’t handle the volume of literally one two top on a Saturday night? Then this place needs to be shut down.

I love this particular store. Go there often. The food is always done perfectly, staff is very friendly, and a great beer selection. Only negative is I don’t think I’ve gone once when at least one of the beers listed is unavailable.

I have eaten in this place before. The service has gone downhill in the last year. The restaurant part is messy and the staff is unorganized and rude. My takeout order tonight I ordered a 10 peice wings. I barely had any teriyaki sauce on my wings and the sauces they gave me were in these half filled cups tiny cups. Thry also have no way to keep my order warm. I have given them a few chances to fix things but I think tonight was my last trip there. It is to expensive for bad service mediocre food. There are plenty of chicken wing places on long Island. You are better off going to one of those.

If I could give a zero I would. Hostess wasn't accommodating at all. We asked to sit at a high top by bar and we told no, the surprise there's 6 open high tops by the bar.. which didn't matter... went to the bathroom to wash our hands and everything we touched was sticky. From the door to bathroom to table and chairs, just feel like it hasn't been cleaned in a long time. We ended up walking out since no waiter came over in 10 min. Just not what we are used to from BWW and super disappointed.

I’ve been to almost ever Buffalo Wild Wings in the New York metro area & Long Island. I usually love it there, but this location employs extremely rude employees/managers. A few friends and myself decide to go out for my friend’s birthday. Upon getting a table and sitting down the server walks over and was extremely rude when I asked him a question, and then when I asked for more details he rudely stopped me and harshly asked if I just want to speak with a manager about it instead (no clue as to why he couldn’t resolve the situation right there as it was a very simple request). He walks off in a rage to go get his manger (a white woman in her 40s) who approaches us and asks what the problem is. I began to explain the situation to her but then she immediately stops me from speaking and starts raising her voice very loudly. At this point half the restaurant is looking at us, which is extremely embarrassing and ridiculous. I have no clue if she thought she could talk to us so rudely just because we were the only colored individuals in the establishment at the time or if she is genuinely a horrible hospitality professional (or shall I say unprofessional). Long story short, after being yelled at like a 5 year old, myself and my 4 friends decided to take our belongings and just leave. I refuse to ever spend money at this establishment ever again. The manager lacks quality hospitality skills, and that shows because she hires employees that are equally as rude (at least the 3 I dealt with). Ps. If the manager( white woman in her 40s) is reading this, I’d hope you learn to treat others with respect because your attitude is disgusting(to say the least).

My friend and I decided to change our order to a On-The-Go, so they cooked everything to perfection and in a carry-out-bag. When we left and about 8 miles away, I got everything out of the bag and found out that they didn't supply napkins, and we bought greasy hamburgers and didn't know how to wipe our hands and mouths!!!!! Everything else was perfect

Well,I have to tell you, it was excellent! The chicken was tasty and the service was very good,Brittney was our server,she was excellent! Nice sports bar look,TVs etc,first impressions, I loved it and I would go back there anytime .I tried the mild sauce and it was perfect, the potato wedges were seasoned perfectly. Mmmmmm. Beer and sodas..

Drinks was good but wings was less than satisfactory for my taste, they were too dry for well done wings. Drinks was really good tho. If I do go back here I'll maybe try not so well done wings to see if it'll be juicy .

Jinny the manager and Sarah our waitress were awesome. They were very professional and made us super comfortable even on the NFL season opener as hectic as it was. I highly recommend dining there. Thank you for the great time and experience.

I ordered online to pick up. Order was not ready when I arrived. Heard the cook yell out that my order was ready and heard the waitress yelling right back (with me only a few feet away) that I was the “trashy” one while clearly saying my name. It was also wrong when I got it. I asked for no pickles or onions. When I got the sandwich the receipt said “pickles and onions” and the sandwich was covered. Waitress argued there was no mention on the order of holding the onions and pickles; told her I very specifically asked that the hold them and asked them to re make the sandwich. The second sandwich they made was COVERED in a ton of coleslaw. Who puts coleslaw on brisket?! If they had mentioned ANYWHERE that the sandwich had coleslaw instead of meat I would have given up and made something at home. This was not nearly worth the $20 I paid. NEVER going again. First and only time.

Had a gift card so I ordered takeout online, since I live close by I arrived quickly to get my order and surprisingly the wings were ok, although not very hot (temperature not spice), they still tasted ok.

Do you really not a big fan of sports bar food but I was genuinely surprised and pleased with the wings I got. I believe I got the Asian zing and one of the spicier dry rubs as well and I was extremely fulfilled. Beer selection was also pretty spot on.

My daughter and I arrive last night 6/30/22 for dinner about 645. We were seated by the bar area. Waitress comes over super friendly ……. At first !! We order , she asks for my phone number. I declined. She then said it’s for contactless receipt , I decline again stating I will be paying cash. ( I don’t want to give my phone number out. ) immediately she gets an attitude , walks away shaking her head. When she comes back I explain there are reasons some may not want to give out their number , she responds with an attitude “I’m just trying to do my job “. Well doing your job should not consist of having an attitude and shaking your head because of a simple decline to give my personal phone number. Her attitude was completely unnecessary and if my daughter wasn’t so hungry at the time we would have left. First and last time we will be going here thanks to Mrs. Attitude.

Came on a Thurs for BOGO boneless wings around 5 pm. Place was not busy. The flaming dorito sauce was surprisingly good. Food was average - 2 stars. Service was the best in a long time. The waitress covered 6 tables extremely well. She got 3 stars for great friendly customer 1st attitude! Thank you

Very pleasant waitstaff who happily accommodated our party of 11. Food was very good as were the drinks. Music on the loud side but overall a nice night out. Will definitely return.

Worst bww I have ever visit , No respect to the customers and even not listen to the customer words , and the bar was closed before the given time. No multiple ordering of alcohol , one glass of wine order once the previous order is completed