1/5 Brit M. 1 year ago on Google
Honestly,
this
location
has
some
serious
problems.
When
my
son
and
I
got
there,
the
drive
thru
lane
was
easily
fifteen
or
more
cars
long
and
there
was
a
decent
crowd
of
customers
waiting
at
the
counter
for
their
orders.
I
placed
an
order
for
my
son
and
I
at
the
kiosk,
took
a
number,
and
sat
down
to
wait.
My
son,
who
is
4
and
autistic,
started
getting
antsy
after
about
ten
minutes.
I
did
my
best
to
placate
him,
but
nearly
fifteen
minutes
later
with
no
sign
of
our
order
and
he
was
nearing
meltdown.
I
was
watching
the
counter
and
in
the
almost
half
hour
we
waited,
I
think
maybe
five
orders
went
out.
At
this
point,
my
son
was
inconsolable
so
I
went
to
the
counter
to
get
a
refund
so
we
could
go
somewhere
else.
While
waiting
to
talk
to
the
cashier,
I
overheard
a
couple
guys
joking
to
reach
other
that
if
they
didn't
get
their
orders
soon,
their
lunch
break
was
going
to
be
over
and
they'd
have
to
go
back
to
work
hungry.
The
cashier
and
the
manager
who
processed
the
refund
were
entirely
unfriendly
about
the
whole
thing
and
said
at
least
twice
that
my
order
was
being
made
and
at
one
point,
the
manager
yelled
at
another
employee
to
cancel
the
order.
I
get
the
sense
that
they
were
severely
understaffed
but
like,
it's
a
location
in
a
busy
area
at
lunch
rush.
It
needs
to
be
staffed
appropriately.
I
feel
bad
for
the
employees
trying
to
keep
up
and
it's
not
their
fault;
if
this
is
a
franchise
location,
it's
on
the
owner
for
not
hiring
more
staff
or
paying
them
appropriately.
I'd
like
to
meet
the
owner
so
I
could
let
them
know
that
my
son
sobbed
in
the
parking
lot
once
he
realized
he
wasn't
getting
his
Happy
Meal,
and
that
we
went
to
the
location
up
the
road
near
Launch
and
he
had
his
nuggies
in
minutes
there.