3/5 Nico B. 2 years ago on Google
Worst
service
I
have
received
in
my
life
at
any
pharmacy.
The
system
they
have
in
place
is
ineffective
and
wastes
so
much
of
the
client's
time.
The
assistants
that
help
you
are
not
competent
to
transfer
the
information
to
the
actual
pharmacists
at
the
back.
Waited
40
mins
for
them
to
come
back
to
me
and
they
didn't
do
what
I
asked
initially.
Rather
stay
clear
if
you
don't
have
time
to
waste.
Update:
I
have
changed
my
review
from
1
to
3
stars
because
I
appreciate
the
effort
of
answering
and
contacting
clients
that
were
not
satisfied
with
the
service
received.
However,
I
want
to
clarify.
My
approximate
waiting
time
is
based
on
my
actual
time
in
the
shop
and
includes
the
different
queues
and
getting
ahold
of
the
pharmacist
that
initially
helped
me
for
clarification.
If
you
want
to
buy
something
OTC
that's
not
on
a
medical
aid,
then
the
service
is
pretty
quick.
The
actual
waiting
time
comes
into
effect
when
you
want
to
load
it
onto
your
medical
aid.
This
takes
longer
and
the
system
they
have
in
place
may
lead
to
unnecessary
time
wasted
due
to
products
being
out
of
stock
or
the
information
not
being
conveyed
directly
from
the
client
to
the
pharmacist.
This
is
probably
why
there
are
a
few
one-star
reviews.
If
this
system
can
be
modified
then
there
would
be
fewer
negative
reviews
in
the
future.
