I don't like provolone cheese. I made a slight mistake when ordering and just asked for them to not put cheese on it if they couldn't substitute it out first time here and definitely the last how would it have been to just substitute American cheese

This chicken Philip cheese is the best always on point with the bread and the amount and the prices are very reasonable and don't forget to try that lemonade either original or strawberry is so awesome and the fries are very good as well

Staff is friendly and my order was fast and delicious. Perfect for a quick bite. Ultimate Fries with bacon, cheese and sour cream.

Great service, arrived 2 minutes before close manager took our order for 2 sandwiches and fries, fast service and great food! They even gave us an extra fry they had left over! Will be going again soon to try out there breakfast

The staff was quick, hard working, and very polite. Food is good, a step up from your average food court fair. Again, I want to address the politeness and kindness of the staff.

I ordered 3 meals with fries and I’m missing all of the order of fries . Can’t contact anyone 😡

The manager Paul is so nice and polite. He made my experience so pleasant I'll definitely be coming back more often.... Thanks Paul..

Everyone was very polite. Even dropped my fries and they gave me a replacement for free. Food was also amazing.

Very long line but great food!

Not bad, no line and taste good!

staff still passing food to customers even as one customer started having a meltdown in food court, screaming at the workers and the people around with toddler in hand. security no where to be found but did not break down crying in front of crazy lady. Lady started to yell at other customers who had their food until they sat away from her and her group, needs more security to protect staff and customers!!!

This is not a cheese steak place. It's a low quality chain called Charley's subs. False advertising.

Very long hair found in Chicken California Sanwiches, two different sanwiches ordered at the same time both had light colored long hair, that I removed from my mouth as I was chewing and felt it. Checked the other item, as I was saving it for later and sure enough, there was also hair in the sandwich. I disposed of both of the food items and counted a loss of about $24. I will not order food from the Providence mall ever again for this reason. I was highly disgusted, as it made its way into my mouth.

I asked for the old fashioned.....No onions. Clerk assures me there are no onions. I ask for mushrooms but these seems to confuse the kid so I say thats ok just the old fashioned. I couldn't eat it. Had onions of course but the rest was just bottom level, lowest grade meat with cheese sauce you would get from Walmart. Gross.