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Frequently mentioned in reviews: stay (22) service (13) staff (13) Phoenix (10) clean (9) recommend (9) good (9) hotel (9) comfortable (8) experience (8)
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  • 4/5 ابن_•_ �. 5 months ago on Google
    The room was spacious, clean and comfortable. The property is near to Lulu Mall (just 10 minute walk). What really impressed me was the customer service. Everyone was so friendly and helpful - they made sure to meet our every need. I highly recommend Phoenix Holidays, if you're looking for a great place to stay! Thank you
    2 people found this review helpful 👍

  • 5/5 Prasanna S. 2 months ago on Google • 17 reviews New
    I recently visited this place along with my family for a vacation. This is really a very good place with mystic charm and tranquility. The rooms are cozy and spacious. The room service provided is simply amazing. The hotel staff is always ready to help and has a great attitude towards serving the guests ! I would recommend this place for a good and peaceful stay in Kochi. Definitely will be coming back here.
    1 person found this review helpful 👍

  • 5/5 Abhijith V. 8 months ago on Google
    Wow, what an incredible stay I had at Phoenix holidays. From the moment I stepped into the lobby, I was greeted with warm smiles and genuine hospitality. The staff was incredibly friendly and attentive, making me feel right at home. The room was clean, comfortable, and well-appointed with modern amenities. The central location of phoenix holidays was a huge plus, making it easy for me to discover the beauty of the surrounding area. Overall, my stay at Phoenix holidays was an absolute delight. I would recommend to anyone looking for a comfortable and convenient place to stay. Thank you for making my stay so memorable…
    1 person found this review helpful 👍

  • 5/5 Amal B. 3 months ago on Google • 17 reviews New
    I recently had the pleasure of staying here, and my overall experience was very good. The rooms were clean, comfortable, and well maintained, making for a good stay. The staff service was exceptional from check-in to check-out. Highly recommend this place for anyone looking for a comfortable and welcoming accomodation.

  • 5/5 Gaurav C. 7 months ago on Google
    Went to this place with family as part of our Kerala visit. Rooms and hygiene was excellent, staffs were very humble and polite and the food was excellent!!! The location is also easily accessible and at the same time calm. Definitely recommended!
    1 person found this review helpful 👍

  • 5/5 Jithesh K. 2 months ago on Google • 12 reviews New
    I stayed with my mom for a day. The staff was very friendly and responsible. They called and confirmed our arrival time beforehand. Room was spacious, neat and of good quality. They serve food as well. The stay was pleasant and peaceful. Nice experience.

  • 5/5 Jithin k g. 2 months ago on Google • 6 reviews New
    Very nice clean room and bathroom. Good service and cooperation everything is good, Excellent service and good behavior from Staffs side reasonable charge keep it up 👍🙏❤️

  • 5/5 Joseph J. 2 months ago on Google • 5 reviews New
    I am totally satisfied with the service which they provide.Excellent customer service, rooms were very clean and on top of that the reception staff was splendid. Special Mr mubarak who were truly helpful throughout my stay at Phoenix Holidays. This is the type of staff which is a pride for your hotel. Plus the homely food was superb. No words for your excellent service…

  • 5/5 Ravi K. 3 months ago on Google • 4 reviews New
    Stay was Pleasant and Nice with Phoenix Holidays Cochin , Location is much accessible and Environment and ambience was Nice . Friendly Hospitality, however, FOOD MENU WAS VERY MUCH LIMITED, which need to be improved. else it's worth Staying and relaxing... Thanks to entire team of Phoenix

  • 5/5 Ramesh Kumar N. 5 months ago on Google
    Chose this gem place due to proximity to LuLu mall and I have to say, I am pleasantly surprised. From the time I checked in with front desk person Ananthu and housekeeping team, they were all very courteous. Rooms were pristine and exceptionally maintained. Didn’t expected this and this facility exceeded all my expectations. A good example for other hotels on how to manage and provide best customer satisfaction. Wishing the best for this whole team.

  • 5/5 Smitha S. 4 months ago on Google
    The staff is awesome and made my stay so much more comfortable. I was traveling alone and yet I felt very safe.

  • 5/5 kevin a. 8 months ago on Google
    I've stayed here for 1 day . Rooms and atmosphere where really cleaned and well maintained. Bathroom especially 👍. No bad smell or anything . Friendly atmosphere. Staffs are customer friendly. They won't call you or bother you unless you call them . The receptionist was really helpful. in cable most of the paid channels were available. If you want food to order them they will purchase the food for you at your doorstep. You can pay it after check out. Overall my experience with phoenix holiday was 4 ⭐ rated

  • 5/5 John Paul V. 6 months ago on Google
    During the check-out, the receptionist asked me "How was the stay?" and without hesitation, I replied "It was very nice." My experience at Hotel Phoenix Holidays, though a late addition to my online search for stays in Kochi (Ernakulam), unfolded as a pleasant surprise. The hotel serves its purpose well — ample parking space, courteous staff, and a well-sized room equipped with all the essential amenities. While I'm uncertain if they've a restaurant, they served me tea whenever I requested. The hotel may not offer anything out of the ordinary but it stands out as a gem for its reasonable price, making it one of my most enjoyable stays. I wholeheartedly recommend this hotel.

  • 5/5 Anshad P R. 5 months ago on Google
    Good location ,affordable, Neatly maintained, Sufficient parking space, humble & friendly customer service. Apt for family stay.. 👍

  • 5/5 Jibin T. 9 months ago on Google
    I recently had the pleasure of staying at Phoenix Holidays Hotel, and I must say, the staff made my experience truly exceptional. From the moment I arrived, I was greeted with warm smiles and a genuine willingness to assist. The friendly and supportive nature of the staff created a welcoming atmosphere throughout my stay.

  • 5/5 Arjun r. 8 months ago on Google
    One of the best hotels I have stayed in. Rooms are spacious, neat and maintained properly and have a refreshing smell. Bathrooms are also very clean. The best thing about this hotel is their service. Every request was done within minutes after asking. Overall I had a very satisfying stay. I recommend it to everyone.

  • 4/5 anjana p. 7 months ago on Google
    Had a lovely four day stay at Phoenix holidays. Lovely reception staff and housekeeping. Extremely accommodating and polite, helped with multiple big and small requests during the stay. Located at the heart of edapally and hence very convenient to travel around. Highly recommended if you are looking for a safe and clean budgeted hotel.

  • 5/5 Mr D. 5 months ago on Google
    I stayed here for 3 days, rooms are very neat and clean. Ambience is adorable. especially staff behavior and great service. Easily accessible to every side of the city and very close to Lulu mall. i blindly recommend to experience phoenix holidays.

  • 5/5 praveen d. 3 months ago on Google • 1 review New
    I recently stayed here and had a fantastic experience. The cozy cabins were impeccably clean and well-equipped, providing a perfect blend of comfort and rustic charm. The staff's hospitality was outstanding, always ready to assist with a warm smile. I highly recommend this stay for a serene and peaceful stay.

  • 5/5 Anagha V. 3 months ago on Google • 1 review New
    Amazing place and great service. Service was very polite and on point. Food served at the stay was amazing. The rooms are well maintained. Loved where the location is as it is close to the main hub of cochin. Definitely will come back next stay here again!!

  • 5/5 SAYOOJ M. 3 months ago on Google • 1 review New
    It was a pleasant stay. Everything was nice. Me and my colleagues would surely choose it again next time when we visit Kochi. The rooms were spacious and spotless, with great decor and crisp bed sheets. The staff was really kind and willing to attend any request and ensuring that we were comfortable.

  • 5/5 keerthana k. 4 months ago on Google • 1 review
    We had an amazing Christmas stay at Phoenix Holidays! The hotel room was cozy and well-appointed.The standout feature was the exceptional complimentary breakfast, which added an extra layer of warmth to our holiday experience. They also had a very good customer service.I highly recommend this hotel for comfortable and memorable holidays.


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