1/5 Josh 5 months ago on Google
Came
to
dine
for
my
birthday,
and
it
was
a
great
disappointment.
First,
it
took
over
35
minutes
for
one
salad
to
arrive
at
the
table.
We
informed
the
server
that
the
salad
didn't
arrive,
and
his
response
was
that
the
delay
was
due
to
the
kitchen
being
overwhelmed.
A
few
minutes
after
the
server
left,
the
salad
arrived.
It
appeared
as
though
the
server
simply
didn't
put
in
the
order
because
1)
it
could
not
logically
have
taken
35
minutes
to
make
the
basic
salad,
and
2)
other
tables
that
ordered
after
us
were
getting
their
food.
For
my
birthday,
I
reminded
the
server
that
I
wanted
the
brownie
cake
dessert,
and
the
server
tried
to
suggest
something
else,
reasoning
that
the
chef
was
forced
to
do
desserts
and
doesn't
want
to
make
brownie
desserts.
I
informed
the
server
that
I
don't
mind
waiting
to
receive
the
dessert
I
ordered.
The
server
left
and
returned
too
soon
after
with
the
item
he
suggested,
not
the
item
that
I
requested.
Clearly,
either
the
server
or
the
aggressive,
back-of-house
chef
was
under
the
false
belief
that
I
could
be
coerced
into
accepting
an
item
that
I
did
not
order.
I
told
the
server
that
I
would
taste
the
dessert
that
he
presented,
but
I
would
wait
for
the
dessert
that
I
ordered.
Moreover,
I
reminded
the
server
that
it
was
my
birthday.
Other
guests
had
candles
and
birthday
songs,
whereas
I
was
without
them.
When
I
finally
received
the
correct
dessert,
the
servers
that
were
gathered
to
sing
were
mostly
interested
in
'getting
it
over
with'
and
moving
on
to
cleaning
tables.
The
evening
was
a
spiral
downward
as
my
guest
and
I
became
the
receiving
end
of
toxic,
passive-aggressive,
back-of-house
feuds
that
made
their
way
to
our
table
and
diluted
my
evening.
I
spoke
with
the
manager,
a
bald,
older,
white
male,
and
he
wanted
to
play
word
/
semantics
games
with
me
by
making
long-winded
philosophical
statements
about
the
word
"manager"
in
a
failed
attempt
to
confuse
me.
I
directly
informed
the
manager
about
the
evening,
and
he
made
the
discussion
about
himself,
and
essentially
said,
in
a
long-winded
way,
that
he
doesn't
care.
Disgusting
service,
lack
of
proper
food
handler
safety,
and
unprofessional
management
and
staff.
This
restaurant's
service
is
akin
to
a
fast-food
joint.
No
class.