2/5 Carmen K. 1 year ago on Google
Although
we
thoroughly
enjoyed
the
experience
of
visiting
St.
Katherine
and
Mount
Sinai,
our
experience
with
Travelino
tour
company
was
less
than
expected.
What
they
did
well:
-
they
arrived
on
time
to
collect
us
from
our
hotel
-
there
were
no
unexpected
entrance
fees
etc.
-
the
bus
was
clean
Where
they
could
improve
:
1.
the
trip
from
Sharm
to
St.
Katherine
is
only
216km
and
should
only
take
2h45-3h15...however
we
were
collected
at
8pm
and
we
only
arrived
at
St.
Katherine
at
01:45.
That's
5.5,
nearly
6
hours
in
a
bus.
The
trip
back
took
us
5
hours
(9:30am
-
2:30pm)
2.
They
promised
water
and
a
light
breakfast...
We
were
given
no
water
(however
we
were
shown
where
to
collect
safe
water
at
the
Monastery
-
post
the
hike
up
and
down
Mount
Sinai)
and
the
"breakfast"
was
a
small
date
bar
-
definitely
not
sufficient
if
given
to
you
at
9:30am
when
your
last
meal
was
at
7pm
the
evening
before
the
big
hike.
3.
There
were
MANY
unnecessary
stops
at
gas
stations...
And
no
one
warned
us
that
we'd
need
to
take
our
own
toilet
paper
and
5LE
for
each
time
we
wanted
to
use
the
toilet.
4.
Our
"guide"
struggled
to
understand
and
speak
English
and
seemed
a
lot
more
comfortable
talking
Russian
to
all
the
Russian
tourists
part
of
our
group.
He
also
joined
for
the
bus
ride
and
then
handed
us
over
to
a
local
Bedouin
guide
to
take
us
up
the
mountain.
The
Bedouin
guide
understood
even
less
English....
So
much
for
an
English
tour.
5.
The
Bedouin
guide
did
a
terrible
job
of
keeping
our
group
together
on
the
mountain
and
we
all
split
ways
halfway
up
and
we
were
not
a
joined
group
coming
down.
6.
We
were
told
we'd
have
a
tour
of
the
monastery
at
8:30am
however
that's
all
we
were
told.
We
were
comfortably
down
the
mountain
by
7:30am
and
we
then
just
"hung
around"
outside
the
Monastery
for
an
hour
since
our
guide
was
not
around
and
we
didn't
know
if
we
could
enter
the
monastery
or
not
(you
may...
Feel
free
to
go
in,
walk
around,
use
the
bathroom,
visit
the
cafeteria
etc).
Our
guide
then
only
arrived
at
8:45
am
and
the
monastery
tour
was
very
rushed.
7.
There
were
too
many
people
placed
on
our
bus...
There
and
back
we
were
cramped
in
and
the
guide
had
to
stand
on
the
stairs
leading
into
the
bus
for
much
of
the
trip.
Overall...
Much
to
be
improved.
We
won't
be
booking
with
this
company
again
(and
I
say
this
confidently
after
having
experiences
with
other
tour
companies
in
Sharm
as
well
where
the
experience
was
entirely
different
and
communication
phenomenal.)