The place is amazing, it has a very beautiful design, the food was ok, but some of the dishes weren’t fresh and when we complained about it, nothing was done. Even when we returned these dishes, we found that the waiter added them to the cheque and refused to cancel it or even reduce the amount of money.

Where do I start. I've been to many places for authentic Egyptian food. As a foodie, I had high hopes for this place however it was disappointing. We were a group of 5 and a kid came for dinner. The feedback below is the collective feedback 1. Management are quite rude. Called to book a table earlier and was told no table booking. Came in, and found all the best tables are booked. The manager was rude and argued only parties over 8 can book. Found out through out the remaining of the evenings guests that came all had parties of 4-6 sat on those reserved tables.. Even one of those tables had the chefs and the managers serving the food themselves to them.. What is it? "wasta" or some good friends they give them special treatment? Attitude of the managers is quite poor and require firing and rehiring, or proper retraining on how to talk to customers and run a seating plan (the guys in proper suits). However servers (the guys In Bedewin clothing) , were fantastic, humble, professional and tentative. As a business owner, I would recommend promoting some of them to run the restaurant floor. They'll do a better job imho. 2. Environment and decor is exceptional. Probably the best thing about this place. Fountains and children area was really good to entertain the kids. Nice walk ways around. 3. The food. Food is nothing special unfortunately. Fatta was so dry, plain rice and some crisped bread. Wasn't soaked properly in stock so tasted as if you are eating plain rice. The meat was chewy. Mix grill was dry, chewy meat. Bachamel pasta was worse than the one my little brother cooks at home(runny watery white sauce not bachamel). Duck was chewy. Just not what you'd expect from a place at this grade So overall, other than the one environment, I would not recommend visiting the place. A couple of places that are far more professional, and serve food that are far more superior than this place is ibn el balad, and wahet Khatab. There is virtually no comparison. So what to do if you want to experience the environment? Eat somewhere else, and just come to the coffee shop here. You can enjoy the environment, but spare dealing with the bad service or the overrated food!

After getting seated we ordered drinks before the food then changed our minds about having lunch only to get very rudely surprised with a 300 EGP minimum charge per person

Heaven on earth as they say . Amazing place to relax and enjoy very tasty delicious Egyptian food .. super yummy and the staff is great .. everything is just perfect..

The food was excellent The hotel has an amazing view day and night Prices are above average. Molokheya khaterrra highly recommend it

It’s really a lovely place , quiet, lots of green areas and very well maintained. I loved the atmosphere and the unique setup. The staff was super friendly and welcoming. Food was tasty but of average portions. We tried two dishes , The Pasha Duck served with grilled vegetables and white rice. And the other plate was stuffed pigeon, served with mashed potato and grilled vegetables. The place is clean and washrooms look sparkling. It was so hard to find their menu before my visit, that’s why I am attaching the menus dated March-2022 The prices are above average. Anyhow, I had a great experience and I would definitely visit it again.

Very nice cosy place and delicious food, staff are very friendly.

It's a lovely setting in the fabulous grounds of Al Masa hotel. The decor is stunning. The bathrooms amazing. And there it ends. The food is expensive and ordinary. The service is haughty and innatentive.

The outdoor location and setup are magical, great tasty food. The service is slow though

One of the best places in Egypt for grilled food. Excellent staff (the employees we dealt with were Ahmed Mostafa and Amr Ahmed) and the restaurant is surrounded by greenery (it's inside Al Masa Hotel in Nasr City). We've come here at least 4 times.

The food was not so good ; Bad experience I will never recommend it to any of my friends or anyone I know because they gave me a very tiny food (it didn't deserve to make the price higher with this sample of food🤷👌)the only thing are good is the mango juice was very big one thank god