Its a really nice place to visit. Reception staff nishedra & sajini , bell boys & restaurant staff (can't remember their names) are friendly and they gave us an excellent service . Each and every staff in gardening, cleaning always chat with a nice smile. Foods are yummy 😋😋

It was a very good place to calm your mind. Very relaxing vibe all around the hotel. Hospitality and service is excellent. Pool is very clean and all staff members were really helpful in meeting our requirements. We stayed in duplex rooms which are very spacious. Dinner and breakfast buffet can be improved but lunch was fine. Had many options for desserts.

One of the best hotels in Dambulla. The architecture of the hotel and the surrounding was spectacular. Rooms got ample space and those are very comfortable. Buffet was not available I think due to low occupancy but the food they served was very good. Staff was friendly and they are willing to support the guest any given time. Overall we had a peaceful stay.

Great place to relax. Located next to "Kalu Diya Pond" which is archaeologycaly important ancient pond. The Resort is just beautiful, calm and peaceful..The hospitality is good, staff is cooperative and helpful.Rooms are large and spacious. We stayed in a 4 person room A king size bed was in downstairs and two singles beds in upstairs. We stayed for one night, but we enjoyed it really. The location of the swimming pool is attractive. There is seperate pool for kids as well. We enjoyed the nature in and around the hotel. There many more thrilling outdoor activities to do (eg: Zip Liner, high roap course, climbing wall etc), in future you can enjoy ATV rides also. There is a large outdoor play ground. You can play any outdoor game there. Ideal place for a get together, relax. Spa service also good and I would like to recommend foot massage. Food is delicious specially the dinner we had. But it would better if the hotel can add few more food varieties.

Excellent and customer friendly service. Staff at the adventure activities are very responsible and friendly. New and challenging experience to life. Room is clean, spacious. Environment is calm. WIFI signals are very poor and worst thing is even mobile signal is also week. Only weak area is entrance, where the gate guard need to be more responsive. Reception and front desk staff is very friendly and polite, but need to improve more, in respect to timeliness, accuracy, Excellent service provided by the operation manager, two staff members at adventure area need to be appreciated.

Beautiful location, Stunning views, and lots of Greenery. and dinner with different choices every day. The staff was very friendly and helpful. Very spacious room. Our office’s annual trip was hosted with 150paxs, The Hotel staff arranged it nicely with no issues. This is a real five-star hotel where you will exceed your expectations

comfortable, and probably one of the few hotels I stayed in (whilst touring Sri Lanka) that had hot water for showering at all times of the day and night! Breakfast was also excellent - with a great choice of both Western and Asian foods.. Staff were all friendly and attentive. I’d definitely stay here again! Thank you!

First of all I would like to thank all the service in the hotel for their kindness and their polite attention, for their good work even in difficult times. The place is great, quite and peaceful, you feel in the middle of the forest but with a great room, a long swimming pool and plenty of tasty food. They make your stay safe and comfortable, we are hoping to be back soon.

Most wonderful & relax place , Frendly staff, moat delicious food. Thank you so much foryour service & high recommend .

this hotel are really great. hotel staff very friendly, Hotel compliments superb and we are enjoyed a lot, buffet are superb, finally I love it and Best hotel in Dambulla.

Brilliant resort with premium amenities in a picturesque landscape. Food was delicious and service was top notch. Can't wait to be back

My stay at Occidental Paradise resort near Dambulla was truly remarkable. The service was exceptional, and the staff went above and beyond to accommodate our needs. Throughout our stay, we encountered no issues, only minor concern was that the standing shower floor looked dirty. Would be perfect if they could make sure to clean that better.

The resort offers an excellent experience, complete with separate family houses, playgrounds, and various external activities. The captivating swimming pool provides a breathtaking view. Having visited twice with friends and family, I enjoyed delightful meals and a pleasant atmosphere. The spacious and tidy rooms enhance the stay. However, it's advisable to check for ongoing functions, as meals might be confined to your hut. Reservoir with peacocks and elephants along the way to the resort, prohibits anyone going out after getting dark. Ideal for families and friends, the accommodating staff may offer discounts to locals in off season. Highly recommended for those seeking a tranquil escape from city life.

Stayed for 2 nights with my wife during the Christmas period. The stay was exceptional and we were super satisfied with the rooms, meals, hotel facilities and the services provided. Staff was super friendly and always taking care of the guests arriving. Lot of indoor and outdoor activities are there. Nice scenarios to view around the property. Overall we are satisfied and counting days for the next visit.

"We recently enjoyed a family outing at Occidental Paradise in Dambulla. The front office team warmly greeted us with genuine smiles, creating a welcoming atmosphere. The food surpassed our expectations with its delicious taste, and the hotel is impeccably maintained. The rooms are exceptionally spacious, making it one of the best hotels in comparison to others. We highly recommend Occidental Paradise for its outstanding hospitality and overall experience."

Amazing hotel. Best place to relax your mind with rich nature. Clean tidy luxurious room. Best helpful hotel staff. Nice deliciouse mouthwatering food. We can recommend this hotel to anyone.

Friendly staff. Spacious room but rooms are need to repaired. Large pool and beautiful atmosphere. We enjoyed the dinner and the breakfast very much.

My time at the Occidental Paradise was quite unforgettable. I must commend the staff for their exceptional service. They were friendly and accommodating. The food was simply delicious. It's a gateway to an adventure-filled paradise. Whether you were a beginner or an experienced adventurer, the instructor made sure that everyone had a fantastic time. Their adaptability and patience were remarkable. I would highly recommend this hotel to anyone looking for an exciting, convenient, and enjoyable stay.

We spent one night here with families. The food in all three meals were very tasty, friendly staff, clean rooms. The customer service was outstanding. And our overall experience was amazing.

I recently stayed at Occidental Paradise Dambulla and had a fantastic experience. The food was excellent, offering a delightful variety, and the quality of the rooms surpassed my expectations. The service was impeccable, with the staff going above and beyond to ensure a memorable stay. Highly recommend this hotel for a comfortable and enjoyable retreat.

Nice place and view. The rooms are clean and have good space. Children's play area and baby pool are available. Foods are tasty.

A cool calm place with a good staff. Food is good but need abit more varieties. Service is superb and staff is super friendly. Overall 9,5/10. Definitely going to visit again!!

The location and rooms were excellent. However, the overall experience did not meet my expectations due to the presence of a staff trip from Dialog Finance on the day of our visit. It felt as though we were part of that group, with children running around and overcrowding in the restaurant, pool, and all common areas. Additionally, the buffet was very limited and local. In my opinion it’s horrible.

I recently stayed at Occidental Paradise, Dambulla, with my two-year child and wife. I must say that it was an amazing experience. The hotel exceeded our expectations in terms of its facilities and services. At the entrance, they gave us fresh fruit juice to refresh us, and we felt it was 100% pure juice made from the fruit's flesh. We had a buffet for our meals, and the food was great, with various cuisines available. We were pleased that they provided us a customized food for our little boy without any hesitation. The Restaurant manager, Mr. Mahinda, did a superb job and fulfilled our requirements. We were also fortunate enough to get a room a bit far away from the entrance, and the rooms were clean, spacious, and well-maintained. The hotel has a swimming pool with a large baby pool, which we enjoyed thoroughly with our child. The location of the hotel is perfect, and it the quiet. It perfectly matched our expectations. Cause we wanted to stay away from the city limits and hide in nature. The only negative point is few mosquitoes were here and there in the room at night. Overall, we had a memorable vacation, and we would highly recommend Occidental Paradise, Dambulla, to anyone looking to relax with family or a large team. We noted that they have prepared places for adventure activities in the backyard. The hotel's facilities and services were exceptional. Also, the front office staff provided admirable customer service. We look forward to returning.

Wonderful place to spend your holiday. Nice hotel with good helpful staff. We relaxed our minds with nature during our stay. Good cleaned luxury rooms. Deliciouse food. Hotel has one of the best restaurants. We will come back again.

We stayed for 2 nights during the Christmas period and we both were highly satisfied with all the things offered to us from the check in till the checkout. Room was spacious and the food they offered was so delicious with lot of options for all the 3 meals. We also tried their cocktails during the happy hour and the quality was so high. Lot of locations were there to visit around and you also can try the adventure sports available within the hotel premises. Staff was so friendly and helpful attending to all our requests. Overall we are super impressed and satisfied and looking forward to visit again.

My stay at the Occidental Hotel was a perfect staycation escape. The room was beautifully appointed, and the staff was top-notch. The amenities were outstanding, and the pool was the icing on the cake. I felt pampered and relaxed throughout my stay. Highly recommend!

Beautiful hotel with many fun experiences. They have ATVs which we can ride at their playground. And no issues with food. They were super yummy, and the buffet it's filled with too many varieties. Mothers are to be careful when they're taking their kids here cause not only kids but even adults are going crazy with the whole bunch of desserts you can have here. And special thanks to #Lakmal and the rest of the staff for helping us throughout our time there to enjoy the day to our fullest.

We had a wonderful stay at this hotel with our family. The service was excellent, and the staff was incredibly friendly and accommodating. The rooms were comfortable and clean, making it a pleasant and relaxing experience. The hotel amenities were also good, and the location was convenient for exploring the area. We highly recommend this hotel to anyone looking for a calm and great place to spend a quality time with affordable rates.

It was a really good place. We had 9 families and all of them thoroughly enjoyed the stay. Food was delicious, rooms were clean and comfortable, and the pool was spacious. Friendly staff who went out of their way to fulfil our requests. Special thanks to Achini at reservations, Chinthaka at the front office and Thushara (food & beverage manager). Highly recommend for families! :)

Stay here for just one night as part of a longer rod trip. Architecture looks good at a distance but lacks detail. Components used are of poor quality and is showing signs of failure as a result. Especially the floorboards were decaying. Found it strange that all power sockets are the recessed style European ones. The staff was very attentive, friendly and professional. Food was average. The concept of living among the forest is very appealing

First impression of the place was good. Nice ambiance. The staff was really pleasant and warm. The room was absolute superb. Very spacious. We got ourselves a duplex room. We have asked for a crib for our kid and they have kept it in the room for us. The staff was very pleasant and very helpful. They were very flexible. Attentive. We seperately asked for food prepared for the kid and they were nice enough to provide us with it right on time. The bar nice too. Ordered some cocktail and they were good. The pool was good too. The only issue is that the pool opens at 8am. Since I prefer a morning swim before breakfast O could not do it. Decent gym. Only downside was the food. Definitely not upto the expectations. Very disappointed. I would only give 2/5 for the food. Very limited vegetarian options as well. Not satisfied with the food at all. So overall I would give the whole experience 3.5/5

Nice hotel with a unique experience of the European architecture. Timber built European style rooms with high pitch roofs are spacious and give an exceptional feeling. Food is tasty and staff is very friendly.

Though outlook displays beautiful interior has to be renovated . Wooden floor of my room was damaged and someone might get hurt. Garden maintenance was very poor. Car park which was located separately not been provided security . However the manager tries to minimise customer stress by providing efficient and caring service. Rgds Sumedha

Lovely secluded location, rooms very clean and nice food. Staff couldn’t do enough for us! Would 100% recommend ⭐️

Good place if you are looking for a calm environment to relax around Dambulla. Rooms are spacious and follow European style, but the facilities were not provided with care; ours was not provided with Shampoo, conditioner or body wash and the minibar was empty. They have a nice, spacious pool with a close by bar, which turns out to be the best thing about the property. Food was average, choices at the buffet were very limited. Besides, they have a very attentive and friendly staff who look forward to assist you and make you feel homely.

A best hotel 8n Dambulla. Cabana type rooms. Some are two stories. Ample space. TV, hot water , AC available. Large swimming pool. Peaceful environment. Ideal place for charm and calm holiday staying.

It was nature at its best. Beautiful location and friendly staff, Specially should mentioned "Dilini" from F&B she was lovely, accommodating and very attentive, and all the other staff from the department as well,. Thanks to Front Office "Chameera" (I believe ) was so helpful, arranged our Tuk ride with a reasonable price, when other ladies over charged us (I felt) though thanks to the front office ladies for being so helpful for giving us kind assistance with plasters. Housekeeping team was wonderful, extremely attentive and the pool attendant was very helpful as well. Felt like I was well taken cared of by the staff and the surprise little visitors from jungle time to time was over the top, and thanks for letting us delay our check out till 2pm. There are always rooms to improvement, such as room sink with water pressure, room floors, water kettle was broken, and food. But all this minor details were faded by the extremely friendly staff.

Room prices are very affordable. Hotel management is very friendly to us every time. One and half week ago, in July,I went there with my wife because one of my friends suggested it and told me about the various services that the hotel provides at a minimum price. I booked a honeymoon room is there & stayed one night in this hotel. I liked the outstanding facilities they offered. The first thing was that the entire building is connected with Wi-Fi and I used the internet for free of costs. Besides, the food in the hotel’s was yummy. They offered varieties of traditional and other continental foods. But most often I ate our local food because I found it very interesting for me. The services I received from the professional staffs were remarkable. In fact at first, I was a bit nervous about the cost but when I arrived, all of my worries were gone. I, in fact, liked staying at this hotel and wish to return again. I recommend this hotel to many people... ❤️❤️ Thank u for the support & say sorry to give late feedback.

The rooms were clean, very comfortable, and the staff was amazing. Specially Mrs.Tharaka & Mr.Mahinda gave us to a very big support.They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting.

We chose this hotel specifically for its proximity to the Hot Air Ballooning launch pad. While we were initially hesitant due to some negative reviews we had seen, our experience far exceeded our expectations. From the moment we arrived, we were greeted by friendly, welcoming, and helpful staff. We truly appreciated their care and attentiveness throughout our stay. The hotel's restaurant also impressed us with its delicious food and generous portion sizes. We were pleasantly surprised when the chefs even came out to the dining area to ensure everything was to our satisfaction. The Duplex room we stayed in was another highlight of our stay, offering plenty of space and comfort. We were particularly impressed by the attention to detail that the housekeeping staff put into their work. One thing that truly sets this hotel apart is the value for money it provides. In comparison to other hotels in the Kandalama area, this hotel offers more for your money without sacrificing quality. Although we did notice that the room floors could use some maintenance, it did not detract from our overall experience. We highly recommend this hotel to anyone looking for a fantastic value stay with excellent service, delicious food, and comfortable accommodations.

It was a very good place to calm your mind. Very relaxing vibe all around the hotel. Hospitality and service is excellent. Pool is very clean and all staff members were really helpful in meeting our requirements. We stayed in duplex rooms which are very spacious. Dinner and breakfast buffet can be improved but lunch was fine. Had many options for desserts.

One of the best hotels in Dambulla area. Food is delicious. Highly recommend this hotel for your stay. Calm environment to relax. The rooms are clean & comfortable. Friendly Staff & highly satisfied with their service. All EXCELLENT 👍

A real oriental paradise surrounded by plenty of nature and wildlife 🐒🐯🦅🦋🐌🐢🐘🦜🐿🦔🦝🦡!! Super nice and spacious room with a large private balcony . The staff was really adorable and super friendly. Help us always with big genuine smile 😊! Perfect place . really value for money! Highly recommended 👍👍👍!!

hotel rooms are very nice. very big and more comfortable. hotel staff make our stay unforgettable. they arrange out door dinner. thank you very much.

From the moment we entered the hotel lobby, we were impressed. The interior decor was luxurious yet warm and inviting. The family room that we booked was spacious and clean with comfortable double beds and linens. The room was overlooking the pool which had a fabulous view. The bathroom was nicely decorated.

Wonderful place to spend your holiday. Nice hotel with good helpful staff. We relaxed our minds with nature during our stay. Good cleaned luxury rooms. Deliciouse food. Hotel has one of the best restaurants. We will come back again.

One of the best hotel in Dambulla area and the location was really nice. Also good friendly staff with quality service. Hotel room was very comfortable and the looking nice. Room prices are very affordable. 😉 It was a nice experience and definitely we will come again. 😘

Good and bad.. Good- Hotel is very well designed and beautiful. comfortable, nice, big and clean rooms. Bathroom looks good too. Pool was great. Bad comments but could be improved to serve customers better - We didn’t get a welcome drink and when we asked they said they missed to serve it. My 10 year old kid was charged separately at the check-in, in addition to the room charges but it was not informed at the time of booking the room. Front office, house keeping and reception Staff are not friendly and their service is poor. We had to wait for lunch until 1.15pm even though the buffet was supposed to open at 12.30pm. No options for vegetarians. Food is average. We were not allowed to bring the pool towels to the room like in other hotels and kids were shivering on the way to room. Not enough Umbrellas were available at the reception to come to room in the rain. Wi-Fi is little slow and AC was not working properly. Irrespective of bad comments, We as a family had fun and enjoyed our stay !

It was a wonderful experience with Occidental staff at Dambulla. Place was so calm and clean. Staff was very friendly with us throughout the stay and food was perfect. Lots of caring and hospitality made us really comfortable. Pool is big and no disturbances at all. Highly recommended for your get away….💗💗

I recently stayed at this hotel and overall had a great experience. The food at the restaurant was average, but the service staff more than made up for it with their excellent customer service. They were incredibly friendly