(Translated by Google) There are no sensible answers to questions. Applications are simply not processed or it takes months. There are almost never any appointments either. Blaming everything on staff shortages and Corona is slowly no longer an excuse. (Original) Es gibt keine vernünftigen Antworten bei Nachfragen . Anträge werden einfach nicht bearbeitet oder es dauert Monate . Termine gibt es auch fast nie .Immer alles auf Personalmangel und Corona zu schieben ist langsam keine Ausrede mehr .

I have never seen a bride and groom leave the building crying until recently: The registrar, Ms. Nahlik, makes it possible through her dismissive charisma (passive-aggressive facial expressions) and her paternalism, INCREDIBLE! Anyone who takes such heartless and unfriendly delight in other people's most beautiful days is definitely in the wrong job - I was outraged.

(Translated by Google) Employees refuse to process further applications, everything is also drawn out and if you have questions about the current situation, for example, they don't answer at all. For small things you have to wait 6 months - 1 year A really very bad management !!!!!!! Didn't even deserve 1 star!!! (Original) Mitarbeiter weigern sich weitere Anträge zu bearbeiten, ebenso wird alles in die Länge gezogen und wenn man fragen hat wie z.B der Sachstand gerade ist, wird darauf gar nicht geantwortet.. Für Kleinigkeiten wartet man schon 6 Monate - 1 Jahr Eine wirklich sehr schlechte Verwaltung !!!!!!! Hat nicht mal 1 Stern verdient !!!

Thx

(Translated by Google) You order your child's birth certificate online. You pay 15 euros and they send you the document folded. Looks great like a birth certificate. And after a call to clarify the case, you are lucky enough to have a very incompetent and unfriendly employee on the phone. Justification Postage would be too high if it were not kinked. It's a shame that they are not able to offer you the option online whether it is kinked or not. Would be willing to pay more for a reasonable document, even if it's a joke. (Original) Man bestellt online eine Geburtsurkunde seines Kindes. Man zahlt 15 Euro und die schicken einem das Dokument gefaltet zu. Sieht toll aus so eine Geburtsurkunde. Und nach Anruf um den Fall zu klären hat man dann noch das Glück eine sehr inkompetente und unfreundliche Mitarbeiterin am Telefon zu haben. Begründung Porto wäre zu hoch wenn die nicht geknickt wäre. Schade das sie nicht in der Lage sind einem online die Option anzubieten ob geknickt oder nicht. Wäre bereit für ein vernünftiges Dokument mehr zu zahlen auch wenn es eigentlich ein Witz ist.

Absolute disaster. My husband and I had our wedding ceremony in the new Bielefeld town hall. After we waited there for 15 minutes, we found out from an employee that we had an appointment in the old town hall. I called 2 weeks before the wedding to confirm the time, date and location. The registrar in the new town hall was extremely unfriendly and arrogant and said she didn't know if she could trust us because we were too late. She ignored the email shown stating that we have the appointment at the new town hall. I heard the same story from a few other couples. Better organization and friendly and professional employees would be appropriate.

(Translated by Google) Just wanted to know if my girlfriend has to be there for paternity recognition. A phone call of 10 seconds would have been enough. But instead they talk about why we didn't know that, etc. After a few minutes she spoke up and hung up. Super respectful behavior! (Original) Wollte nur wissen ob meine Freundin bei der Vaterschaftanerkennung dabei sein muss. Ein telefonat von 10 sekunden hätte genügt. Aber stattdessen wird drum rum geredet warum wir dss nicht wüssten usw. Nach einigen Minuten rückte sie raus mit der Sprache und legte stumpf auf. Super respektvolles Verhalten!

(Translated by Google) The two stars are for an employee who is unfortunately no longer there. This means that the only competent woman is no longer there. Basically nobody knows and you are sent back and forth. The always friendly but completely without sense and reason. (Original) Die zwei Sterne gibt es für eine Mitarbeiterin die jetzt leider nicht mehr dort ist. Damit ist die einzige kompetente Frau auch nicht mehr dort. Im Grunde weiß keiner Bescheid und man wird hin und her geschickt. Das zwar immer freundlich aber völlig ohne Sinn und Verstand.

Waiting time of over 30 minutes despite having made an appointment - no sympathy or appreciation when you express displeasure, instead you as a customer are held responsible for the fact that the person working in the service doesn't have time to go to the toilet. Although the Although the interview lasted more than 30 minutes, my questions were not answered conclusively. I received answers to many questions, "I can not say that". The processor expressed a lack of understanding about marriage abroad and the fact that I inquire about the formalities in advance. I'm already dreading the follow-up appointments.

(Translated by Google) Unfortunately, very "busy" employees on site. Before we were called, we were able to follow the private conversations of the employees for half an hour through a locked door. Very exciting what happened to them the night before. We were finally advised by a friendly staff member. (Original) Leider sehr „beschäftigte“ Mitarbeiter*innen vor Ort. Bevor wir reingerufen wurden konnten wir über eine halbe Stunde durch eine verschlossene Tür die Privatgespräche der Mitarbeiter*innen verfolgen. Sehr spannend was denen am Vorabend passiert ist. Wir wurden letztendlich aber von einer freundlichen Mitarbeiterin beraten.

Nachdem wir 3 Wochen warten mussten um einen Termin zu bekommen, um unsere Tochter anzumelden passierte folgendes: Wir mussten sofort für die Geburtsurkunde bezahlen, aber die Mitarbeiterin gab uns kein Exemplar davon mit (postzustellung). Als ich ihr die Dringlichkeit erklärte, sicherte sie mir zu die Urkunden am selben Tag noch anzufertigen und loszusenden. Ich brauchte die Urkunden dringend um mein Kind bei der Krankenkasse anzumelden. Nachdem Mittwoch 2 Tage später immer noch nichts im Briefkasten war rief ich nochmal an um nachzufragen. Daraufhin erklärte mir die Frau B. Die Urkunde wären erst am Mittwoch raus gegangen... absolut unfähigen Personal!!! (Translated by Google) After we had to wait 3 weeks to get an appointment to register our daughter, the following happened: We had to pay for the birth certificate immediately, but the employee did not give us a copy (post delivery). When I explained the urgency to her, she assured me that the certificates would be prepared and sent on the same day. I urgently needed the documents to register my child with the health insurance company. After Wednesday 2 days later there was still nothing in the mailbox, I called again to inquire. Then Ms. B. explained to me that the certificate would not have been issued until Wednesday ... absolutely incompetent staff!

Months of waiting time with very complicated handling and incompetent employees. On the other hand, the marriage in Copenhagen went well with very pleasant experiences.

(Translated by Google) At first it started disastrously. But in the further course it is surprisingly flexible for civil servants. Slowly is a matter of course. (Original) Zuerst fing es katastrophal an. Aber im weiteren Verlauf für Beamte dann doch erstaunlich flexibel. Langsam ist ja selbstverständlich.

(Translated by Google) We got married on April 22, 2022 at the Spartenburg. In itself a smooth process. But the registrar Mrs. K…. really wasn't good. Very monotonous and to fall asleep. It really could have been done better on such a great day for the bridal couple. Besides, one would expect her to practice the names of the bride and groom and if she had any questions, she could have simply called us. Getting married at the Sparrenburg isn't cheap and I would at least expect the names to be pronounced correctly. The location looked good, hence 2 stars. Unfortunately everything else is bad. It is therefore not recommended to get such a wedding for a lot of money. (Original) Wir haben am 22.04.2022 auf der Spartenburg geheiratet. An sich reibungsloser Ablauf. Aber die Standesbeamtin Frau K…. war wirklich nicht gut. Sehr monoton und zum einschlafen. Hätte man wirklich besser gestalten können an so einem tollen Tag fürs Brautpaar. Außerdem könnte man doch erwarten sie würde die Namen des Brautpaares üben und bei Fragen hätte sie uns auch einfach anrufen können. Auf der Sparrenburg zu heiraten ist eben nicht günstig und da würde ich wenigstens die richtige Aussprache der Namen erwarten. Die Location sah gut aus, deshalb 2 Sterne. Alles andere leider schlecht. Deshalb nicht empfehlenswert für viel Geld so eine Trauung zu bekommen.

(Translated by Google) We're getting married in about 1 week. Finally got a response today after many calls and emails. A baby (!!!), almost 3 months old, counts as a full person under the number of people! First of all, the employee of the citizen advice said on the phone that children under 3 years of age are not included. It's good to finally know everything in advance, because we still have a week to reschedule! You don't feel like getting married now. Bielefeld registry office is not recommended! (Original) Wir heiraten in ca. 1 Woche.. Heute endlich mal eine Rückmeldung bekommen nach vielen Anrufen und emails. Ein Baby (!!!), knapp 3Monate alt, zählt als vollwertige Person unter der Personenanzahl! Vor allem hat am Telefon die Mitarbeiter der Bürgerberatung gesagt, dass Kinder unter 3 Jahren darunter nicht zählen. Gut alles endlich im Vorfeld zu wissen, da wir jetzt noch ne woche haben zum umplanen!.Aber feiern &co finden statt, auch auf der Sparenburg im großen Rahmen! Da hat man jetzt schon keine Lust auf die Hochzeit. Bielefelder standesamt ist nicht zu empfehlen!

No online appointments, you have to wait weeks for a normal birth certificate. I find it outrageous that people have to book appointments online for little things ☹️

(Translated by Google) Beautiful wedding experienced by friends. Great poems and a beautiful wedding speech. It was really very empathetic and the registrar even encouraged us to set the right mood for the bridal couple :-) Thanks very much! (Original) Wunderschöne Trauung von Freunden erlebt. Tolle Gedichte und eine wunderschöne Traurede. Es war wirklich sehr einfühlsam und die Standesbeamtin hat uns sogar noch ermutigt für das Brautpaar richtig Stimmung zu machen :-) Vielen Dank!

Very bad staff. They giving very wrong information and also unfriendly!

Catastrophe!!!!! I can't get my son's birth certificate for 1 month. The employee Salievski can never be reached and does not respond to emails!!! The call center employees are unfriendly!! Nobody does anything!! I don't know how I can solve the problem (I've been calling every day for 2 weeks) and when will I finally receive the birth certificate

We (i.e. my wife and I) cannot understand the numerous bad reviews. We got married in September 2023 in the New Town Hall. The registrar responsible for us, Ms. Doodt - a likeable, funny and pleasant person, gave us a very beautiful and truly individual official ceremony. We would be married there and by Mrs. Doodt again at any time... ;-)

Very nice staff and they helped quickly. I can only recommend them