Came here to buy some coconut sand for my baby corn dog. Super nice and they always have what I need! Thank you!

EXPIRED AND OR SPOILED FOOD/TREATS!!! Check the items before purchasing, it may contain bugs (worms, beetles, etc.) and/or may be expired! December 2021, I bought my dog holiday bones, and when unwrapped to give my dog the bone as a treat, the bone was infested with worms and beetles. It was gross! I got it all on video as we were unwrapping gifts and almost gave it to my dog to chew. This isn't the first incident of bugs in the food or treats bought at this location. If it wasn't for the convenience I would not shop at this location.

Luv El Centro, Cali, store ❤ I get a lot of my pets & supplies from them. I've gotten snakes, fish, hamsters, mice, & even a guinea pig. Some bought, some adopted. They have a wonderful staff❣❣❣

Bought an awesome got a beta. Great customer service we're picking up another family member later this week

Naomi was great! Reno loved her. He sometimes gets nervous with grooming appointments but she made him feel so comfortable and everyone was so professional!

Twas cool and lady on sales floor was quite helpful and showed care and concern for the fishies there....

Much better than the competition. The service is great. The staff is very knowledgeable and helpful. Don't miss the specials and the coupons cause you can save lots on your pet's food and accessories.

People are always nice here. One time I went and salon was closed at 2pm.

Awesome, awesome and aswome!. customer excellent,communicative and very much on schedule,my friend was happy going in and more happy coming home.clean.all the staff have never been out of track.evwrthing that a customer expects has been on point.of any one has had a bad thing on visit .coming from a mother of human children.sometimes kids are hard to handle.give them another chance because I don't doubt this place at all.abd I'm.very protective to my furry friends.they are like my own kids too .peace and luv y'all

My puppy Zack loves Serena so much! She always does an awesome job on him, sends him back smelling so good & looking very clean. He enjoys going to pet smart for his grooming. Thank you Serena!!

Excellent service, super qualified people better than Petco 1000 times. :) Super recommended!!

The most friendly staff anywhere I have been. Zelda the turtle, the koi, RJ, Cookie and Roxie love the food that are purchased from PetSmart.

February 2022 first visit. Scroll down to see November 2023 What a great experience. We brought our Poodle in to be re-groomed after a botched job by a company from a different city. Our groomer, Glenda, was excellent. From the time she did the "condition at check in" and at the end during the final delivery she was attentive, knowledgeable and totally professional. She asked the right questions about how we expected Mimi to look and followed through. We are full time travelers so I suspect we will not be back but we want others to know that we would trust our Mimi here again. Thank you Glenda for being a professional. November 2023 Sadly, our Mimi crossed the rainbow bridge. We adopted another Mimi Poodle June 2023. Bella was in need of her second grooming and since we were in the area we naturally thought of Glenda. Bella is only 5 months old and can be a hand full. Again, Glenda did a spectacular job. From a little fluff ball to a proper looking poodle. Thanks again. Needless to say, if in the area again, we will be back.

Better service, selection and prices than Petco. Probably why they are so busy this Saturday and the Petco store was nearly empty. They answer their phone when you call unlike Petco who didn't pick up at all. Had to drive over to see if they were even open. Such poor customer service at Petco.

I went to PetSmart today not to shop, but to socialize my newly adopted dog from Humane Society of Imperial County. I've been to this store multiple times before and wasn't disappointed at this visit. Everyone there was super friendly, and more than willing to pet my dog. He was given treats and treated like family. I didn't get by with not shopping though...my dog took a liking to a red harness and bought it while I wasn't looking! 😁 The store and employees were great. I'll certainly go back when I need supplies, and I appreciate PetSmart's cooperation with training visits like mine was today.

Groomer chopped all of my miniature schnauzer’s hair. We had previously discussed how we wanted my dogs haircut. When I went to pick up my dog, I saw the horrible job the groomer had done. Damaged was already done and she had no excuses but to tell me she did it cuz my dog had knots, which my dog didn’t. But if that was the case why not call and notify me, before cutting it without my permission.

everything is clean and straight forward. workers are kind and well versed when asked about my new aquarium. The only thing I didn't like was that Betta fishes were kept in way smaller containers than in Petco, yet all other fishes were in pristine conditions compared to the "other" store. This has nothing to do with the store itself but I guess the Betta fish supplier.

The staff in this petsmart is very attentive to the animals under their care, and it shows. The reptiles are always in appropriately humid environments, the fish are always in clean tanks with little to no dead, and the rodents are always alert and happy looking. The shelves are well stocked and well organized, and the store is always clean. Every time I speak to the staff they are knowledgeable and attentive, I always leave happy and excited to return.

Excellent customer service, staff was super friendly and did an excellent job with our Bailey.

Loved the store and associates are super helpful. 10/10

I like coming here to make purchases for my dogs. It's just a little frustrating when I pay and they ask for my phone number and they always struggle to type it in, so I have to repeat my number 5 times sometimes more, I wish we could just input it in the keypad ourselves.