3/5 Wayne M. 4 months ago on Google β’ 41 reviews
The
casino
is
cool,
except
that
you
have
to
go
to
the
bar
to
get
drinks
or
demand
service.
The
hotel
is
extravagant.
The
bar
at
the
Apex
is
ok,
but
you
have
to
demand
service,
especially
if
they
are
busy.
Basically,
their
customer
service
sucks,
and
if
they
are
really
busy,
it
sucks
even
more.
Now,
look,
I
am
not
saying
that
the
servers
are
bad,
they
do
their
best.
I
just
wish
their
best
was
better.
The
servers
are
nice
and
do
what
they
are
trained
to
do.
This
is
the
management's
fault.
While
I
was
waiting
for
service,
at
the
Apex
bar,
I
had
two
managers
stare
at
me,
and
one
finally
asked
me
if
I
had
been
helped.
Instead
of
helping
me,
she
instructed
a
busy
waitress
to
help
me,
and
it
took
another
staff
member
to
ask
her
to
get
to
us,
and
it
took
her
another
five
minutes.
They
need
to
change
out
their
managers
and
better
train
their
staff.
They
need
to
be
more
customer
friendly.