Kohl's image

Kohl's

Department store

Chain department store offering a wide selection of clothing, accessories & homewares. People often mention good, store, Kohl', staff, nice, find, clean, love, great, items,


Address

5680 N Desert Blvd, El Paso, TX 79912

Website

www.kohls.com

Contact

(915) 585-1422

Price rating

$ $$$

Rating on Google Maps

4.30 (1.2K reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 9 PM
  • Friday: (Good Friday), 9 AM to 10 PM, Hours might differ
  • Saturday: 9 AM to 10 PM
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 9 AM to 9 PM
  • Tuesday: 9 AM to 9 PM
  • Wednesday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: good (18) store (13) Kohl' (13) staff (9) nice (9) find (9) clean (8) love (8) great (8) items (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Jay P. 3 years ago on Google
    It was better than previous times. There wasn't much activity going on in there. The store seemed to be relatively empty on product and staff. It could be because of the economic time that we are living in. I was impressed by the checkout system. 100 times better than the previous times that i shopped there.
    1 person found this review helpful 👍

  • 5/5 Mr. B. 3 years ago on Google
    Ez Amazon drop off. The folks there are happy and nice. Super clean environment thank you. ?
    1 person found this review helpful 👍

  • 5/5 mike l. 2 years ago on Google
    I love shopping at, Kohl's, especially when they send me great discount coupons. This time they sent me a 40% coupon, one time use only and for only that day. My daughter and I rushed to Kohl's and took advantage of this offer. One of the many items I got was the Ninja Foodi XL pro air oven, originally at $329.99 reduced to$279.99 got it for $168 after my discount. I love Kohl's. Plus a total of $100 Kohl's cash, WOW!
    1 person found this review helpful 👍

  • 2/5 casey B. 3 years ago on Google
    Store is clean, however I spent several years in retail management and have a huge problem with this stores FALSE ADVERTISEMENT!!! They have 60% to 80% clearance signs all over the children's sections and I found maybe 1 in 10 pieces of clothing at 60% off or more. Pretty much everything was 40% some at 50 or 55...but they should have their signs say 40% to 80% off not 60 - 80. It's false advertisement. When I asked an associate she just kinda blew me off and said it's what the prices are.
    1 person found this review helpful 👍

  • 3/5 Gary S. 1 year ago on Google
    Discounted items some of good quality and some not so good but ok. Worth checking out.

  • 4/5 Tina P. 4 years ago on Google
    Very helpful customer service!

  • 5/5 Leticia S. 4 years ago on Google
    (Translated by Google) I like it (Original) Me gusta

  • 5/5 Aurora M. 4 years ago on Google
    I can't find what I needed it

  • 5/5 Victor 4 years ago on Google
    (Translated by Google) Very clean area and people with friendly! (Original) Muy limpio el área y gente con amable!

  • 5/5 Juan Iván Muñiz A. 4 years ago on Google
    A good variety of products with a good quality. Plus excellent costumer service.

  • 5/5 Idolina C. 4 years ago on Google
    (Translated by Google) Super!! Here you find everything, apart from many specials and auctions in clothes that come out of season. It is not the cheapest place, but it has good prices. Highly recommended... (Original) Super!! Aquí encuentras de todo, aparte de muchas especiales y remates en ropa que sale de temporada. No es el lugar más económico, pero tiene buenos precios. Muy recomendado...

  • 3/5 Phillip L. 4 years ago on Google
    Never has men's most popular pant sizes

  • 4/5 Peter D. 4 years ago on Google
    When this Kohl's first opened it was very convenient and obviously clean. I recently went to buy some Docker's and it was very unorganized. Pants were thrown all over the place and not folded properly. Only one register was open, too.

  • 5/5 Alsalum B. 4 years ago on Google
    Excelents prices

  • 5/5 LALaker79 4 years ago on Google
    Their Amazon return service is very convenient.

  • 1/5 Matt B. 4 years ago on Google
    Over priced and unorganized.

  • 4/5 Joel J. 1 year ago on Google
    Good quality items. Great prices. Store was clean and items in order. Easy shopping. More cashiers please.

  • 5/5 Yolanda S. 4 years ago on Google
    I love this kohls even though its extremely far for me, simply because it's the biggest one in El Paso. It has way more selection than the one in central and the one on the east side. Staff is friendly and helpful. The store itself is neat and tidy. Only pitfall is the staff is usually understaffed and you have to wait in line, but it's usually pretty dead, so at most there are like 2 people ahead of you. If you're looking for a big selection, definitely come to this location.

  • 4/5 Simon B. 2 years ago on Google
    This store is always clean and well organized. The returns line took longer than expected, however Management finally figured it out after a while and added more staff to help. After that it was a smooth and seamless process to make an Amazon return.

  • 5/5 JBR 3. 1 year ago on Google
    Never a problem at all. Thank you so much. I will continue to shop with Kohl's

  • 5/5 Araceli C. 2 years ago on Google
    Was nice they are ready for Father's day!. Many the promotions!

  • 3/5 Oscar D. 1 year ago on Google
    Not my favorite store but it makes you feel you are shoping like in the 90's

  • 5/5 margie n. 1 year ago on Google
    Lingerie dept sales rep was outstanding! Mid afternoon shift! Sooo helpful and knowledgeable

  • 4/5 Corinne M. 1 year ago on Google
    Selection is a little sparse and lines are long but my cashier was super nice - looks like they might be understaffed so it's understandably not their fault

  • 5/5 Sandra M. 1 year ago on Google
    I’ve shopped at Kohl’s for years..love their clothes, kitchen ware ..love wandering through the store for sales & the use of my rewards.

  • 5/5 Patrick L. 4 months ago on Google
    Pleasantly Surprised to see so many good deals on a lot of clothes and shoes. Thank you, keep up the good pricing.

  • 5/5 Angie R. 8 months ago on Google
    I love calls so convenient prices are perfect. I can always run up and get gifts Etc now they have Sephora which makes it even better

  • 5/5 Robert C. 10 months ago on Google
    Excellent and hard workers that do their best to take care of everyone and they all do a great job.

  • 5/5 Don H. 10 months ago on Google
    They have good deals here and nice things to select from

  • 5/5 Celia S. 1 year ago on Google
    Years back I use to have a credit card with Kohls. And today I was rewarded one again. They're the best department store with staffing and promotions as always that I know of. I'm glad to be a costumer again.

  • 5/5 Eleanore C. 3 years ago on Google
    Bright, clean and organized. Friendly and helpful staff! Thank you

  • 5/5 Manuel L. 3 years ago on Google
    A great store to stop and shop ? but needed to restock...I was told to order online , I agree !

  • 5/5 Patsy 3 years ago on Google
    I got the greatest deals today-AMAZING!!

  • 5/5 Melissa R. 3 years ago on Google
    Kohl's is great. Great location

  • 4/5 Cynthia de L. 4 years ago on Google
    Kohl's will handle returning your Amazon packages for free here. We tried the Amazon return service there for the first time and it was easy and convenient! It is a great store so while you are there you will enjoy shopping! My husband picked up 3 polo shirts at a great price while there.

  • 5/5 glo l. 4 years ago on Google
    Love love love this store. I shop here a lot. The employees are very nice and friendly.

  • 5/5 Angelina F. 4 years ago on Google
    Bright clean store with really nice people. Will make the drive to here instead of going to my local one as the place is dark and people could care less.

  • 4/5 George H Wilson J. 4 years ago on Google
    Great place for shirts and leather jackets...didnt find the jacket i wanted...maybe internet has but like to try on exact kacket when getting leather

  • 5/5 Roberto Vara J. 4 years ago on Google
    Kohl's had the exact jacket I was looking for and in my size. So we bought two different styles. Lorena was very friendly, courteous, and helpful! Even though we live in FAR Eastside, we'll be shopping at this Kohl's more often!

  • 4/5 Rosie Z. 4 years ago on Google
    Found some good sales. Was unhappy at how long it took to check out. Only had one cashier at the registers. Had to wait for a long time.

  • 1/5 Alexander G. 3 years ago on Google
    Customer service representatives are rude. I think this is the second time this happens in less than a month.

  • 5/5 Pete D. 3 years ago on Google
    My wife enjoys shopping here and is able to find both her size and very nice clothes. Excellent staff and good online presence.

  • 3/5 jose g. 3 years ago on Google
    Good.

  • 5/5 Efrain H. 3 years ago on Google
    Workers very helpful

  • 5/5 Gerardo H. 4 years ago on Google
    Excellent customer service !

  • 3/5 Ginger V. 3 years ago on Google
    Never find what I'm looking for.

  • 5/5 Mirinda E. 3 years ago on Google
    (Translated by Google) There are many offers (Original) Hay muchas ofertas

  • 5/5 Margarita H. 3 years ago on Google
    Always a great and pleasant experience.

  • 5/5 Caren F. 3 years ago on Google
    Friendly, well-stacked, better inventory than most retail establishments during the pandemic. I had a 30 per cent coupon so I got a lot of bargains not only for my husband for Father's Day but also shoes for my granddaughter. A good experience. We're new in El Paso and are glad to find a good department store close to our house.

  • 5/5 Lillian S. 3 years ago on Google
    Love Kohl's always find something good

  • 5/5 guadalupe c. 3 years ago on Google
    Good 20% off !! nice people

  • 5/5 Jackie C. 3 years ago on Google
    Very pleased to see Kohl's employees following COVID-19 protocols (especially since I don't see it being followed at many stores). He cleaned his entire station after every customer, which is highly commendable. I had a return to make and it was hassle free. The associate was very friendly and helpful.

  • 4/5 C3Geo G. 4 years ago on Google
    The Kohl's cash is always a plus and they give you that on top of the sale pricing on most items. The store could be cleaner, but it is usually a good place to find clothes at a good price.

  • 3/5 Maria Socorro Rodriguez S. 4 years ago on Google
    (Translated by Google) The offerings are very good, but they have very rude and inattentive staff. Especially the big staff, the young women are very attentive, but one of the colored managers and other big ladies have a very bad character. (Original) Las ofertas son muy buenas, pero tienen un personal muy desatento y grosero . Sobre todo el personal grande las jovencit@s son muy atentas , pero una de las mánagers de color y otras señoras grandes tienen muy mal caracter.

  • 5/5 Angela H. 4 years ago on Google
    This Kohls has definitely turned it around. With friendly and professional staff like Vianna, updated departments made it a really nice shopping experience!!

  • 1/5 Lizzie H. 4 years ago on Google
    Rude cashiers

  • 5/5 Paul C. 4 years ago on Google
    Received great deals and the staff very friendly!

  • 5/5 Teddie M. 4 years ago on Google
    Good experience with finding good deals to spend my Kohls cash. Lots of home cookware and kitchen gadgets. Good discounted prices on gift wrap and other holiday items the week after Christmas. Also, one can find good discounts on holiday candy, popcorn and nuts. This is found in the back of store. I never worry about buying the wrong size or color because I know I can return items pretty easily.


Call (915) 585-1422 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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