Wingstop image

Wingstop

Restaurant Chicken wings restaurant

Casual counter-serve chain serving a variety of chicken wings & sides. People often mention order, wings, fries, good, service, location, boneless, time, great, store,


Address

1757 George Dieter Dr Ste 122, El Paso, TX 79936

Website

www.wingstop.com

Contact

(915) 598-9464

Price rating

$$ $$

Rating on Google Maps

3.90 (644 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 AM to 11 PM
  • Friday: (Good Friday), 11 AM to 11 PM, Hours might differ
  • Saturday: 11 AM to 11 PM
  • Sunday: (Easter), 11 AM to 11 PM, Hours might differ
  • Monday: 11 AM to 11 PM
  • Tuesday: 11 AM to 11 PM
  • Wednesday: 11 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: order (38) wings (31) fries (18) good (16) service (11) location (11) boneless (9) time (9) great (8) store (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kathy 1 year ago on Google
    If I got to leave a review without a star I would. The new "manager" doesn't know left from right. Been ordering here for years but never again for your felon employed trying to scoot me out before I can check my order. Cool you guys want to give everyone lemon pepper wings without our flavors but admit humbly what you have or don't have or what you have able to make good food choices. Never coming here again.
    4 people found this review helpful 👍

  • 2/5 Madison T. 1 year ago on Google
    Ordered 2 orders of the same boneless wings and fries. Same order and one order of fries were cold and the other hot, one order of boneless wings looked like small giblets and the other was bigger pieces. I miss the old crew. I'd give less but sometimes they are good, other times it's lack luster. 😮‍💨
    3 people found this review helpful 👍

  • 1/5 Kay B. 8 months ago on Google
    Ordered online for delivery, cuz didnt want to leave the house. Tipped driver more than 25%. Waited 45 minutes, to my amazement, they brung the wrong order. Tried to catch driver, if his music wasnt so loud, might have caught. Long story short, had to go get my order. I would imagine that someone would actually confirm the order, not by name only. Their excuse was, there was another order for kevin. I looked at the ticket on the bag. The receipt was useless no information other than the name kevin. This is the second time ever that I have used a 3rd party delivery. Both times, did not get my order. My previous order, I actually got a text saying it was delivered. Never got it. I will not be using any 3rd party deliveries anymore. Ripped off twice!
    2 people found this review helpful 👍

  • 5/5 Daniel A. 3 years ago on Google
    The food is delicious! I picked up dinner (chicken thighs with seasoned fries)! Was ready when I picked up! I went a 2nd time to buy lunch for my Parents, the same & They liked very much! The service was great both times! I'll be going back again!
    2 people found this review helpful 👍

  • 1/5 Pat R. 5 months ago on Google
    Cashier was new. She had issues with the register 2 times then our order was missing an item. Well at the end we enjoyed our food anyway and she was so apologetic.
    2 people found this review helpful 👍

  • 1/5 Angela B. 5 months ago on Google
    Guys come on... the order said bbq & cajun. Does that look like CAJUN to you??? Where is the seasoning?? Thats original hot right there, NOT cajun. You ppl seriously got lazy. How hard is it to put cajun powder on wings?? That tape seal means you got it right supposedly so no need to check, but apparently not... do a better job rookies! This is a common occurrence at local wingstops now😒 👎
    2 people found this review helpful 👍

  • 1/5 Ray D. 1 year ago on Google
    10pm Sept.3.2022. Ordered 8 peice boneless half atomic and half mango along with voodoo fries. They gave me bone in wings (all one flavor), normal fries, and a sandwich. I politely returned it explaining that it isn't close to what I ordered and provided my receipt. They took it back, apologized, and returned with the same wings, fries, and sandwich from before, but with the correct boneless wings and still no voodoo fries. Maybe it's an off day for the kitchen staff, but even with the receipt it was still incorrect. Food is still great as usual though...
    1 person found this review helpful 👍

  • 1/5 Minister 9. 1 year ago on Google
    The most disgusting wings we have ever eaten. It took over 20 minutes to cook 6 bone in wings and 6 boneless wings. The bone in were ordered mild and the boneless Korean hot, neither had any sauce the boneless were nuggets not wings and salty. The fries were cooked in two days old oil and had pieces of dried breading and over cooked. We will not return here anytime soon because the food was disgusting to say the least. We live to far away to have returned them for our money so we threw them out and went to spend more money on another meal elsewhere. If you're looking for good chicken wings don't go here.
    1 person found this review helpful 👍

  • 3/5 Jorge A. 1 year ago on Google
    Great tasting wings, but if you order to go or delivered be prepared to scream about inaccurate order. Never fails to amaze me how they can screw up your order.
    1 person found this review helpful 👍

  • 1/5 Priscilla C. 2 years ago on Google
    I had been trying to place a delivery order with Wingstop since 10pm when the site alerted me that there was an error with the site accepting orders. That was fine. I must have called the restaurant 3 or 4 times to place a small order, but the phone just kept ringing. I went to the store to order in person, but was told that they were no longer taking orders as of 1045.... it was 1030. They wouldn't take our order. How disappointing...
    1 person found this review helpful 👍

  • 1/5 Josiah L. 1 year ago on Google
    Check ur order before u leave got home and I was missing my fries came back for them and been here waiting for 10 mins on the fries 😏 love wing stop today was not a good experience
    1 person found this review helpful 👍

  • 1/5 Joe L. 1 year ago on Google
    Been coming to this Wing Stop for years but it’s really gone downhill. Service sucks! They take over an hr for your order when only it says 23-28 min online. If you don’t stay on them and keep asking on your food, they will just leave it on the rack. This Saturday I went, of course it was busy, they seemed understaffed. Huge line waiting. One employee had 5 bags that he was trying to label and taking fries and veggies out with his bare hands from one bag to put in a different one. It wasn’t my bag but I asked if the one on the rack was mine. Finally get home and my damn fries are cold and my wings are over salted. This was what did it for me. I’m done.
    1 person found this review helpful 👍

  • 1/5 mark c. 9 months ago on Google
    I ordered online, got to the store and it wasn't ready yet, waiting patiently and this what I get .......
    1 person found this review helpful 👍

  • 4/5 Vanessa S. 4 years ago on Google
    Food is pretty good. Wish the wings had more sauce on them. Sometimes they are a little dry.
    1 person found this review helpful 👍

  • 1/5 Vanessa O. 1 year ago on Google
    Placed an order online and came in to pick it up. The man in the front never greeted us and never bothered to say "I'll be right with you." I was standing there for awhile and finally he just says "Yes?" His customer service is not great and he didn't bother to say thank you or have a good night. This place is horrible and they forgot something in my order. Overall, bad service and bad atmosphere at this location.
    1 person found this review helpful 👍

  • 2/5 Gustavo M. 1 year ago on Google
    12/20/2022 at 16:45 The reality is that the wings are good, that's not my gripe. Have you ever had that dreaded experience where you order online, show up, they hand you your order you get home and you find out they left out half your order? Well, that's what happened to me. I get home and we had to ration the food because half of it was missing. What a PITA to have to return to the store right? So I called and in my 58 years of life I've had experiences such as these where management always tries to make things right, well not in this case. After explaining to Manuel Carballo, the manager, what had happened he took absolutely zero accountability and his solution was simply to credit me for the missing item absolutely no compassion, no apology for the fact that my family's dinner was, to say the least, unsatisfying. If this would have happened with for example Dominoes, I guarantee you that they would have delivered the correct order to your home in minutes. I do not expect perfection but I do expect professionalism and to be treated with respect. I am truly appalled that this individual works in this sector of business because he doesn't have an ounce of social intellect to deal appropriately with matters such as these. The wing industry is prolific and the competition is stiff. Everyone is getting better in business, one just has to get better faster than the rest and I'm not sure the store at 1757 George Dieter has the right management to execute on this. EXTREMELY DISAPPOINTED!!
    1 person found this review helpful 👍

  • 5/5 carlos A. 4 years ago on Google
    Staff was very helpful and the wings are amazing.

  • 5/5 Starlito 1 year ago on Google
    I would have to say after being at so many times this has been the best location that I have ever been to the employees were exceptional and they attended me with so much respect the manager Angel was so courteous and has the best manager poise that I have ever seen at a restaurant chain as Wingstop I believe Angel is well suited for this job and he set me up with a very good meal very fresh and it tasted very well All the other Wingstop that I have been to have been tasting very weird but this one has been an exception I don’t know what they do but Angel and his staff have a top tier way of doing things that make this chain go through the roof I enjoy eating at this Wingstop and I will forever make this my forever Wingstop

  • 4/5 Monica M. 4 years ago on Google
    The food is delicious but pricey.

  • 2/5 Quito A. 4 years ago on Google
    Every table in here has trash on it...ive been in here for 15 minutes and noone has cleaned a single one...

  • 1/5 Matthew L. 4 years ago on Google
    FILTHY!

  • 5/5 Juana E. 4 years ago on Google
    Love taking my nephew's a love eating there job yet the best auntie auntie Rosie

  • 5/5 Berny K. 4 years ago on Google
    One of the best places to get delicious wings. Plus the staff is always friendly and nice

  • 5/5 Karmen G. 4 years ago on Google
    Love this place!

  • 4/5 Tony R. 4 years ago on Google
    Excellent food , difficulty in ordering process

  • 1/5 Lancelot C. 6 months ago on Google
    Worst Wingstop i have ever being. They clearly show they work per hour. They rather chit chat on the back. This is the third time i witness this low level of work performance. This place has an atrocious service is infuriating experience.

  • 1/5 Alex B. 1 year ago on Google
    I don’t know what’s going on with this wingstop location but it needs to get better. From messing up my order not onc but TWICE in the same night to neglecting their customers in the front to the constant profanity being yelled by the cooks in the back. People with families can hear them saying f words and telling each other to “shut the f up”. Very unprofessional. I’m willing to take a drive to a further location to avoid this wingstop

  • 5/5 Adrian R. 8 months ago on Google
    Really great cashiers. Friendly dudes and great service. Food was good and ready on time without issues. They helped me out with a lot, and I'll definitely be back.

  • 3/5 Luis G. 1 year ago on Google
    I like wing stop, but this location constantly messes up my orders. Luckily the staff here is understanding, and usually corrects the discrepancies. If you order online, check your order before you go home. It's annoying driving back to get missing items from your order after a long days work.

  • 5/5 Vianey E. 11 months ago on Google
    Delicious 😋 We had 24 piece boneless, it comes with fries and veggies

  • 5/5 Virginia N. 1 year ago on Google
    LOVE THERE SWEET TEA,AWESOME CUSTOMER SERVICE *

  • 1/5 Karla R. 1 year ago on Google
    This is sad!! We always get wingstop with no problem however this location sucks. This is the 3rd time I come and the wait for the food is RIDICULOUS!! It's a TUESDAY and I called in my order I was told 30 min for a six piece combo . I thought ok maybe I won't have to wait the hour and a half I did last time. Well guess what 47 min and still NO wings. Man I hate this location. Stay away from here thus is the reason I like the fast zaragoza or viscount location it never takes long for your food.

  • 5/5 MURGA M. 4 years ago on Google
    Love Wings ! WingStop are the Best

  • 5/5 Luis U. 4 years ago on Google
    I did an online order and had no issues it was great

  • 2/5 FLY f. 4 years ago on Google
    Asked for all flats thinking they gonna be fresh..Disappointed because they came old and Dry..Hate when one of your items is fresh, that makes the other one seem more cold

  • 5/5 nicanor g. 4 years ago on Google
    The best place to eat with your family!

  • 5/5 Andrew R. 4 years ago on Google
    Wings always bomb love the atomic flavor

  • 5/5 Ivan E. 4 years ago on Google
    Really good. Sauce was on point. Fries were OMG! Amazing.

  • 5/5 Enrique P. 5 years ago on Google
    Wingstop knows how to prepare and serve some chicken wings. They don't skim on the seasoning, or the sauces, when it comes to the bird or the fries. Friendly staff is attentive and helpful. Bravo!!!!!

  • 5/5 Leon H. 4 years ago on Google
    Great service and the wings. Well it is in the name. GREAT

  • 5/5 lili L. 4 years ago on Google
    This place is soo good I recommend it with all my heart. Super fast service, good and a lot of food.

  • 5/5 Eddie S. 4 years ago on Google
    Great wings great personnel highly recommended

  • 1/5 Gigiberta F. 3 years ago on Google
    If I could I would give this location 0 stars ! I ordered a family pack and we had a couple of raw/under boneless. It is disgusting to bite into a pice of raw/undercooked chicken ! Extremely gross !

  • 3/5 Vanessa _. 3 years ago on Google
    good food but rude employees

  • 5/5 Grace Serna V. 3 years ago on Google
    (Translated by Google) All very rich (Original) Todo muy rico

  • 4/5 DMarie F. 3 years ago on Google
    Great wings. Tried 3 different flavors all good. French fries are okay. Good service

  • 1/5 vr 4 years ago on Google
    Didn't give me drinks

  • 1/5 William M. 4 years ago on Google
    I waited for over an hour for just a large combo. Ended up just getting a refund. Not even an apology.

  • 5/5 Alex A. 4 years ago on Google
    I love their wings

  • 5/5 Joseph R. 4 years ago on Google
    Called in an order for late lunch at work and it was great! Usually order out at least once a week if not every other week so yeah, I'll continue going.

  • 1/5 Jennifer Q. 4 years ago on Google
    I called to order the 75 wings family pack to pick up. When I arrived I told the cashier (a boy with glasses) that I wanted them extra crispy and the guy in the back said rudely that I needed to wait. Which we then said we were going to wait... when we got home I saw that we were missing the Lemon Pepper flavored wings, they had given us Atomic flavor instead. We then called the store and told them about the mistake at first they were saying that we were wrong, but then accepted and told us they were going to make us the order of lemon pepper and it was going to be ready in 25 mins. We then went to store after like 35 mins to pick up the Lemmon pepper wings, when I went in the store the cashier went back to the guy in the kitchen and asked him for the order, and the guy in the kitchen said "They were ready but since they took longer we gave them to another customer, if they want them they're going to have to wait again". I left the store and called and asked for the guy in the kitchen name and they said it was Sebastian and told us we could call tomorrow to speak to Omar the manager. We constantly come to this location and this is the first time ever that we are treated as if the employees are giving us the food for free. I do have to REITERATE, the cashier was really pleasant and respectful during everything, it was the guy in the back that gave HORRIBLE customer service. We won't be coming back to this location I rather drive farther.

  • 5/5 Jose Fernando O. 4 years ago on Google
    Really good wings to chose from el paso texas.

  • 5/5 Fernando M. 4 years ago on Google
    Never fails me!

  • 3/5 angela t. 4 years ago on Google
    Wings were over cooked.

  • 5/5 Branddy B. 4 years ago on Google
    The BEST wing stop in El Paso. Food is Always fresh & customer service is ALWAYS GOOD!

  • 1/5 laura h. 4 years ago on Google
    Do not recommend ordering out on a day before Christmas Eve. Food was not good this time around?and the fries were burnt bad.

  • 5/5 Jackie S. 4 years ago on Google
    Great service!

  • 4/5 Patricia C. 4 years ago on Google
    (Translated by Google) Good taste of wings, they only take time to assist you at the counter and on the phone is eternity. (Original) Buen sabor de alitas, solo se tardan en atenderte en mostrador y por teléfono es la eternidad.

  • 5/5 Scott S. 4 years ago on Google
    Lemon pepper chicken on point.

  • 5/5 fitted h. 4 years ago on Google
    Great wings and love the ?

  • 2/5 Celia M. 4 years ago on Google
    Note to self make sure they dont drown the corn and fries with seasoning, because they where to salty ?

  • 5/5 Steven M. 4 years ago on Google
    Great fries delicious food ?

  • 4/5 Timothy M. 4 years ago on Google
    Like the wings

  • 1/5 Eddie O. 4 years ago on Google
    Never been there


Call (915) 598-9464 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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