1/5 Jeff G. 1 year ago on Google
I
just
finished
a
meal
there
an
hour
ago.
Very
unfortunate.
The
pros:
good
food,
great
beer.
I
had
their
sour
on
tap
and
their
golden
stout;
both
were
excellent.
The
hummus
and
burger
were
also
excellent.
The
server
was
polite.
The
cons:
The
service.
I
originally
intended
to
give
more
stars,
but
the
performance
was
so
poor
I
didn't
realize
all
of
it
until
after
I
left.
Rating
explanation:
5
stars
for
food/drinks.
1
star
off
for
the
extraordinary
slowness
of
the
service.
1
star
off
forgetting
to
bring
out
multiple
drinks
on
multiple
occasions.
1
star
off
for
seating
us
at
a
table
and
asking
us
to
leave
when
it
was
your
fault
the
service
took
so
long,.
Another
star
lost
for
saying
you
corrected
a
mistake
on
the
check
and
running
the
charge
with
it
anyway.
Yet
another
star
off
for
charging
the
18%
mandatory
gratuity
for
parties
of
10,
when
our
party
only
had
8.
How
many
is
that?
Well,
I
can't
leave
less
than
1
star.
Here's
the
story.
I
went
here
for
a
quick
drink
and
early
dinner
with
some
work
colleagues;
there
was
nothing
quick
about
it.
We
asked
for
a
table
for
10,
but
2
people
couldn't
show
up,
so
it
ended
up
being
8
of
us.
They
set
us
up
on
the
patio
at
about
3:14
and
told
us
that
we
could
sit
here,
but
they
would
be
closing
off
the
back
at
about
5:00.
We
just
wanted
to
have
a
drink
or
two
and
a
meal,
so
this
was
fine.
long
story
short.
It
took
about
20
minutes
before
we
were
able
to
order
drinks,
another
20
before
the
first
round
arrived.
We
tried
to
order
apps
and
entrees
at
that
point,
but
the
server
insisted
that
we
only
order
apps
and
she
would
come
back
later
for
our
dinner
orders.
Another
30
minutes
pass
before
apps
came
out.
We
ordered
our
entrees
and
a
second
round.
15
more
minutes
before
the
second
round
comes
out,
but
they
forgot
two
drinks.
Then
at
5:00
dinner
comes
out,
and
about
5
minutes
after
that
she
says
we
will
need
to
finish
up
quickly
because
they
need
to
clear
the
table
for
another
group.
Finally,
we
get
the
check.
We
found
that
we
were
charged
for
2
drinks
that
we
ordered,
but
never
received.
We
brought
this
to
the
server's
attention,
she
apologized
and
went
to
remove
it
from
the
bill.
She
brought
out
a
revised
bill,
but
then
we
found
out
later
that
she
charged
the
card
we
used
for
the
original
amount,
not
the
revised
amount.
There
is
more,
but
this
is
already
very
long.
I
respect
that
they
may
have
been
busy,
but
the
delays
we
experienced
were
well
beyond
or
shorthanded.
It's
so
disappointing
because
the
food
and
drink
were
really
great,
but
that
level
of
service
was
so
atrocious,
it
negates
any
other
positives.