1/5 Simone N. 7 months ago on Google
Upon
arrival,
we
encountered
some
issues
with
our
stay.
The
staff
at
check-in
were
quite
loud.
Additionally,
we
were
assigned
to
the
Bramble
room
instead
of
the
Rose
Cottage,
and
there
was
no
explanation
provided
for
this
change.
The
Bramble
room
had
a
few
maintenance
issues,
including
broken
tiles,
mismatched
paint,
and
a
rusting
fireplace.
Ventilation
in
the
room
was
inadequate,
and
the
bath/shower
setup
was
not
suitable
for
taller
individuals,
as
it
had
a
DIY
shower
with
cable
ties
that
made
showering
uncomfortable.
Some
windows
had
broken
blinds,
and
the
towels
provided
were
not
white.
Furthermore,
the
bathroom
heater
posed
a
potential
hazard
as
it
seemed
to
be
causing
damage
to
the
ceiling.
We
paid
a
total
of
R1000
for
a
one-night
stay
for
two
people,
which
included
breakfast.
Unfortunately,
our
breakfast
experience
was
also
disappointing.
The
omelette
served
was
cold
and
appeared
to
be
pre-made,
while
the
toast
suffered
the
same
fate.
Moreover,
the
omelette
seemed
undercooked.
To
add
to
our
dissatisfaction,
the
breakfast
setup
was
disorganized,
with
the
coffee
maker
and
music
in
the
dining
area
not
being
prepared
on
time.
Overall,
our
stay
was
far
from
satisfactory.
The
location
of
the
accommodation,
situated
outside
of
town
near
a
settlement
village,
did
not
make
us
feel
safe
either.
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