1/5 Dan 7 months ago on Google
The
"manager"
Cassie
and
her
employees
guaranteed
we
will
never
be
back
to
this
location.
Went
through
the
drive-thru
09/04/2023
around
10AM
for
two
drinks
and
a
sandwich
prior
to
a
road
trip.
When
we
got
to
the
intercom,
the
woman
taking
our
order
was
incredibly
rude
and
clearly
not
paying
attention
because
she
was
too
busy
talking
and
laughing
to
her
co-workers
which
we
heard
through
the
intercom.
The
first
thing
she
said
"Are
you
ordering
any
food
today"
was
responded
to
with
"Yes,
we'd
love
to
actually!"
Silence
from
the
employee.
Then,
very
rudely
the
employee
snapped,
"Ma'am
are
you
ordering
food
or
not."
At
this
point,
we
stopped
trying
to
have
a
personality,
and
ordered
our
drinks
and
food.
When
we
got
to
the
window,
we
asked
to
speak
with
the
old
woman
who
took
our
order
about
why
she
was
so
rude.
Her
co-worker,
a
tall
skinny
white
kid,
slammed
the
window
on
us
without
a
word.
Shortly
after,
they
handed
out
one
drink
and
a
bag
and
said
"Okay
bye."
We
still
had
another
drink
that
we
ordered.
We
knocked
on
the
window
to
get
their
attention
and
at
this
point
asked
for
a
manager.
Cassie
was
the
manager.
Cassie
was
clueless
and
took
offense
to
us
being
frustrated
with
the
situation,
claiming
we
were
rude.
Cassie
was
wearing
a
headset,
so
she
was
very
aware
of
how
her
employees
were
handling
customers
in
the
drive-thru.
As
clueless
and
helpless
as
Cassie
was,
it
would
not
surprise
me
if
the
employees
at
this
location
were
in
such
a
bad
mood
because
of
her
ineptitude.
There's
too
many
local
options
for
superior
coffee
to
put
up
with
this.
Starbucks
ain't
worth
it
and
their
employees
are
goobers.