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Starbucks

Restaurant Cafe Bar Coffee shop Breakfast restaurant Coffee store Espresso bar Internet cafe

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention order, drink, Starbucks, drinks, coffee, wait, minutes, location, time, service,


Address

17 E Palisade Ave, Englewood, NJ 07631, United States

Website

www.starbucks.com

Contact

+1 201-871-3212

Price rating

$$ $$

Rating on Google Maps

4.10 (916 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), 5:30 am to 9:30 pm, Hours might differ
  • Monday: 5 am to 9:30 pm
  • Tuesday: 5 am to 9:30 pm
  • Wednesday: 5 am to 9:30 pm
  • Thursday: 5 am to 9:30 pm
  • Friday: 5 am to 9:30 pm
  • Saturday: 5:30 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: order (17) drink (16) Starbucks (15) drinks (10) coffee (8) wait (8) minutes (8) location (7) time (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Yvette S. 1 year ago on Google
    I love Starbucks, but this location makes me not want to order coffee. Every time I order my coffee they don’t place it in the right place for my pick up and give me attitude when I ask about my coffee after waiting 20 mins. They need better customer service.
    2 people found this review helpful 👍

  • 4/5 R David K. 5 years ago on Google
    This large typical Starbucks is centrally located in downtown Englewood on the corner of Dean St and E. Palisades Ave. It has lots of seating area along with a few outdoor sidewalk tables in nice weather. The staff is friendly and quick. Finding a metered street parking spot close by is tough. Make sure you have quarters. It's. 25 per half hour. Also a parking garage just 500 feet down Dean St.
    2 people found this review helpful 👍

  • 5/5 Janiris A. 8 months ago on Google
    My favorite is Tasha she makes the best the best ! DRANK HALF CAUSE IT IS SO GOOD‼️
    1 person found this review helpful 👍

  • 2/5 michael k. 1 year ago on Google
    This is the closest Starbucks to my new place, first experience they made my drink wrong and after a long wait it was remade wrong, the barista who actually made it said that it was correct the other barista said to the one who made it you know you made it wrong and turned to me and said she was lying. The second time I went here my drink took 23 minutes, and was made wrong again.
    1 person found this review helpful 👍

  • 4/5 E S. 1 year ago on Google
    This is a spacious Starbucks neatly kept and maintained. They are quick with their order and help you with your order too. I like their interior and the staff who are quite but they talk among themselves which ales you feel odd when you inquire for your order.
    1 person found this review helpful 👍

  • 1/5 Chanda F. 10 months ago on Google
    I ordered a red velvet drink they didn't have any raspberry drizzle, made the drink without it. Never offered something else. My drink was horrible

  • 1/5 Bill S. 6 months ago on Google
    This used to be one of the best Starbucks around, now it is horrible. I have to go out of my way to a Starbucks in another town if I want something. The wait is a nightmare, and the drinks do not always taste right. I've tried ordering through the mobil app, wait at least 15 mins before I go there, and my order is still not ready. The staff needs to be trained properly. Today I waited 22 minutes for them to give me a muffin. For such a prime location, it's a shame that the service is so bad.

  • 1/5 Catherine C. 6 months ago on Google
    Slowest service ever - even when you order a mobile order. Ordered in person and waited a full 17 min watched no one attend to any of the cold drink orders - order stickers were coming out of the machine. The person making the hot drinks was oblivious to anything around them and was extremely slow. I watched a new person who just walked into his shift make my drink (as one of the other associates asked him to) but it was so disorganized he had to make my drink literally 4x because there was no decaf espresso ready, no ingredients near him, he had to go back and forth to get the decaf, the caramel and the toppings from the back room, it was a hot mess. And to top it all off, it wasn’t busy and the barista was busy talking to someone making their drinks who happened to be 3 people after I ordered. The person who took my order was friendly and helpful and the associate who made my drink was fine as well but obviously jumped into a shift where everything was disorganized. This location is always so terribly disorganized. It’s a shame because it’s a busy area and it's coffee and people are normally don't have time to wait 15 minutes for a coffee. I would have ordered it as a mobile order but there was no option to make the drink decaf that's why I walked in and ordered. Glad I didn't order mobile because everyone that walked in expecting to pick up and go was told it wasn't even ready yet.

  • 4/5 Esther C. 6 months ago on Google
    The place is not lit at all. The service is quite slow but pleasantly welcoming. The surface for receiving the order is not always clean or tidy. What is more, the drink I took was an excellent choice (it is recommended to put an extra of lemon rather than water that adds a delicate sourness) and the price is not cheap. What's more, there isn't always a place to sit inside, but sometimes you can find a place to sit outside if it's cozy.

  • 2/5 Jonathan C. 8 months ago on Google
    Picture this: you have 15 minutes to pick up your significant other from work. You figure that you have extra time to get her a surprise Starbucks drink. A venti, even because why not. Then, to your dismay, the order doesn't come out for 20 minutes. What's worse, is that you see other people entering, ordering on line, and leaving before you. Then, your significant other sends you a passive aggressive text asking you why you are late. Today was unacceptable in so many facets, I will remember this day.

  • 2/5 Amanda V. 8 months ago on Google
    Mobile orders are always at least 10-15 minutes longer than told, if not completely forgotten about. I don’t know why I haven’t learned my lesson the last 5- 10 times I’ve been here. The staff is polite and very kind but somehow it’s just always a mess in here.

  • 5/5 DeAnna 9 months ago on Google
    I love how quick they are. The staff is efficient and friendly. Especially Aubrey at the counter! Loved her. It was my first time at this location and she was so cute! Super helpful with the recommendations, superb customer service. 10/10 I will be returning. Oh and the fro was BOMB! 🙌🏾 Thanks Aubrey.

  • 5/5 Lola C. 7 months ago on Google
    Always prepares my drinks exactly as directed. Answers my questions without hesitation. No long wait. Well organized. I would say this location is a great one. The iced peach green tea and coffee cake are delicious. My household enjoys the pink drink, cookies, and the bacon, sausage, and egg wrap

  • 4/5 Brian Y. 4 years ago on Google
    This is a decent size starbucks in the corner. There is lots of places to sit. Employees were fast to take my order. The place could of been a bit cleaner including the bathroom. The place has great decorations and I like the feel of the place. I went around 7pm and there was a lot of seats available. Many options to buy starbucks cups and mugs.

  • 1/5 Elijah L. 2 years ago on Google
    Drove 6 miles in a hurry, to walk in 7 minutes before close and be told they cannot make a latte. Thanks Starbucks and amazing employees. Why have hours? I don’t like lazy people.

  • 3/5 Bobbie F. 1 year ago on Google
    My husband and I love their Honey citrus mint tea. It is absolutely delicious .

  • 3/5 Jorge B. 11 months ago on Google
    This location use to be great, Sadly everything change to bad. Customer service is bad , most of the times drinks are soggy, I order ahead just to take & go but always have to wait. Place is duty and yesterday 05/12/2023 was so disgusting. I not going back anymore, they lost me as a frequent customer.

  • 2/5 MaximGQ 1 year ago on Google
    I do like Starbucks blond espresso. but boy, everytime I go to starbucks I just cannot help but keep wondering, every single time, if the baristas are specifically trained to work that slow? Can anyone from starbucks please explain to me why do you work so slow? Is it some kind of competition, slowest barista of the year??? What is the prize? Need to buy my own espresso machine...

  • 1/5 Danielle U. 1 year ago on Google
    No stars. This is by far the worse Starbucks I have ever been to in 20 years. Not enough there’s limited seating, very long wait time for bakery items ya you heard right not even drinks, it’s always dirty. Especially the bathroom.

  • 5/5 Samantha W. 1 year ago on Google
    I just love Starbucks! Their drinks are delicious an the customer service is unmatched! I so appreciate that whenever I walk into a Starbucks, the employees speak kindly to me, smile, and do not act annoyed even if I take ten minutes to decide what I want or ask a ridiculous amount of questions about a drink's contents 😂. If I'm being honest, I think some of the frappuccinos are too sweet, but there are people that like that. It's all about preference. The prices are really high, but that's understandable considering how hard the baristas work. I'm happy to go every so often and treat myself to a delicious coffee, since I can't afford to buy Starbucks every day. But the best thing about Starbucks is the customization options. You can make drinks pretty much however you like. Overall, it's a fantastic place to go, whether you have dietary restrictions or health restrictions and are a coffee enthusiast, or simply love to customize your drinks.

  • 5/5 Lexie G. 1 year ago on Google
    Menu wise- it's a Starbucks, you know what you're getting. What makes this one stand out is the employees. When we went every single one of them was so friendly and nice to talk to! Loved my interactions here.

  • 5/5 A m. 1 year ago on Google
    This is my go to location. Whenever I order on the app my drink is always ready when I get there. Amaya was great as usual. She was fast, friendly & efficient all at once! Looking forward to my next visit 😁

  • 1/5 Dolphinesque L. 1 year ago on Google
    Make sure you taste your drink before you leave the store. How does an espresso drink taste like water? I've gone here a few times and the drinks always taste different from other ones I go to. And the wait times are ridiculous at times.


Call +1 201-871-3212 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid street parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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