Hygiene dreadful.mangers attitude also dreadful. Was monitoring my children's food been prepared and to my horror seen the lady repeatedly push waste into the bin and then returning to roll the chicken wraps with no gloves on,never washed or sanitized her hands.she continued wiping down counters with her bear hands and returning to the waste bin to push more rubbish/waste down. I alerted a manager who informed me that the girl was new and she can't watch everything! Then she rolled her eyes and walked off. The incident happened at 11:45 tonight with a camera above recording all the dreadful/unhygienic practices. Will never be back.

The food quality was good but the service was awful, the place wasn't busy but it took 15 minutes for our order (two medium meals btw in case you think it is a large order) to come out and it took them about 10 minutes to take our order, we were standing at the counter and four employees walked past, looked at us and did nothing multiple times. I used to work at McDonald's so I understand some of those people could have been cooking chicken or burgers or handling the drinks or drive thru but even the people who prepare your order didn't take our order when she saw us (it is the front area's job to take orders) the one who was on front area was a manager. I just found it to be an abysmal service. Also there was no sign of lobby staff, half of the tables were dirty and the floor was sticky.

Food good, very busy restaurant, probably why they want to rebuild it as 24hrs premises. Plenty of staff although very young. Downstairs toilet not a pleasant smell, but probably due to the footfall of people.

Seems like food is made up prior to order at station - hot food was lukewarm only, had to return drink as it was actually warm; milk shakes were warm too - like everything had been sitting a while - better to go to counter and watch your food being freshly cooked/poured

Slow staff, our hot drinks went cold and just ok food

Food was cold. Floor is filthy and just looks grubby all round.Staff all look like they’d rather be somewhere else! Definitely won’t be going back there!

The seating area was freezing Tuesday the 17th of October about 845am. Could at least turn the heat on.

Quick breakfast with grandkids....food was plastic but maybe that's my age as kids loved it......help!!!

This has to be my worst experience of what happens when automation takes over common sense. I watched an older couple walk out (they weren't allowed to order at a traditional till), two friends orders take longer than should and my own order crumbled to pieces down to a store being force fed corporate automation (For example food being binned because another item failed or took too long). There has to be a line drawn where customer human interaction and customer obsession/service overrides procedure. This store between location and customer service needs a major look at! It is not one person's fault. It is just a series of problems that leads me to not only never to return to this store but potentially never return to this McDonald at all. Please look at this as constructive feedback as there were elements that were perfect for example store hygiene, uniform and professionalism. This is where a typical area manager says this is a high performing store that is punching above targets but as opposed to in our opinion a store that could do ten times better! I would like to point out this is not a staff problem but a corporate/owners problem. Food was good. Parking is hard and no drive through it's more a chip shop vibe. Maybe the operator needs a second store that is a 24hour drive through in a very busy town!

Just out of Mc Donald. Parking is terrible.The place is cold I had to clean my own table (not just take the last customers leftovers but get the cloth and clean it down). Receipt machine was not printing. The food was just about warm. Staff walking about looked like they were getting no direct from supervisors or management.Mc Donald's Enniskillen is poor example .If you have a choice go to Omagh much better.

The staff are very efficient and friendly. The food is generally served very quickly. Free parking is available. The only aspect holding me back from granting five stars is the absence of a drive-through facility, especially as this is the only McDonald's outlet in Enniskillen and is in a suburban area on the Belfast Road, making the addition of a drive-through perfectly feasible, something which would have been much easier to complete had the premises simply been built this way in the first place, not that this is the only example of such a shortfall at a McDonald's outlet; another example is the outlet at Blackpool Shopping Centre, Cork where this facility could have been included in the outlet's construction even more easily, given that McDonald's operates from a freestanding building in the shopping centre carpark, which is very sizeable. On the plus side for the Enniskillen outlet, I have always had a working plug socket at the table I have eaten at there, which has not been the case in some of the other outlets at which I have dined, such as the Blackpool Shopping Centre, Cork outlet.

Really good staff especially one lady who was really nice to my 3 year old grandson