Absolutely disgusting. I don’t expect much from McDonald’s, but this is the first time I have ever been served a raw burger, which I find concerning considering the quality of…beef.

Although the service was quick the area around the drink's, straw's and cup lids was filthy. I have on several occasions told employees about the condition of the drink area but everytime I go inside I see the same area filthy.

It’s crazy because I eat here almost everyday for real. But today I got a mcchicken and there was a bug in the lettuce on it, 2 actually. And when I called they weren’t very considerate of me ALMOST EATING A BUG. They said they could replace it but I said I would rather have my money back because I don’t do bugs. They said they needed the food back so I brought all the food I ordered back and only got a refund for the mcChicken. And they kept the rest of the food I brought back. -10/10 don’t go there. They are rude and don’t care about their customers. Obviously.

If u have terrible customer skills and lack charisma this is the perfect place for you to work , they weren’t busy at all so I’m confused why sandwiche wasn’t wrapped and someone having there whole thumb in my food

I was completely disappointed and angry at my last visit. She made fun of my cute dog and got my order wrong twice! She was a teenager, she was short,with dark hair and had glasses. She kept making fun of my dog and was very weird. I'm very angry just because of her!

Food is bland almost flavorless and burgers are made sloppy its not hard to put a round patty of meat in the center of a round bun if I'm spending $50 for food I don't think it's to much to ask for hot seasoned food not just thrown into a bag. Come on guys if you want higher wages have higher standards!

The beautiful young black woman that brought everybody their mobile order is very polite very sweet. I felt bad making her go in to get a different coffee for me, but she had no problems. You guys need to make her a manager. She is absolutely a team player!

Why? I would like this to be fixed. I should not have to reassemble my food before I can eat it. Way to much onions and lettuce. Food cost have got to be through the roof at this McDonald’s!!! DO BETTER!

Holy smokes! Be prepared to miss some of your food, because they will always miss some of your food at this location. And if anyone could please tell me what is wrong with the lady that works the register/window early in the morning? She has the customer service skills of a Guinea pig, and she’s just downright awkward. Not the person that should be greeting the drive-through customers. If you are in the enterprise area, go for Chick-fil-A!

This McDonald’s is so rude, not only do they mess up my order almost every time but I have to pull up and wait for 4 drinks and when they bring them out it’s missing one… the other day they messed up my drink, I politely said if you would give my puppy a small cup of cool whip I’ll take the messed up Frappe so you won’t have to make another!! So the employee is like okay, she goes to get a little cool whip, Manager starts yelling “ We aint StarBucks!!” Well she got that right cause for one thing Starbucks get drinks right, and they would not hire someone with her attitude!! She treated me like that and I had ordered 60 dollars in food and drinks and I’m a frequent costumer!!

The young girl at the window ( number 2 on 9/24/2023 10:30 pm) was frustrated for some reason when I pulled up ( nothing to do with me). I had 80 nuggets/ 4 fries ( feeding hungry teens) and I asked for sweet and sour and ranch dip. She said " I already gave you 2 or 3 ranch" I told her "can I please have more", because there were 80 nuggets. She did a dramatic breath, picked up a handful of nuggets threw them hitting me in the face and all in my car, (through my car window) and slammed the drive through window super hard. They boy working with her dropped his mouth and just stared in shock. All of the people in my car could not believe what they had seen. Now I am no Karen, I was genuinely kind and had normal tone, never gave her any indication of rudeness. I let the manager know, and heard her her yelling "no I didnt", but all that watched it know the truth!!! Don't know of anything was handled with her, but I can say I am very disappointed in how I was treated. She should not be working in customer service. I am glad it was me and my kids were with me, I believe most people would have handled what she did very differently.

I can forgive forgetting a menu item when it happens once in a blue moon. Almost half of my last ten visits had missing menu items. That just feels like a scam at a certain point. People are friendly and food is fine. But getting ripped off constantly pretty much cancels out anything positive. They’ve gotten a little bit better as of late so I have an extra star lol.

Felt bad for the young man being directed by not such Great leaders. Literally sabotage your one of your employees. It’s quite heartbreaking. The McDonalds could do better then that. No manners or no positive customer service. Interaction is not friendly. Overall you all can do better::: it starts with management

Depends on who's on the clock that day. Some people (young AND older) don't bother to smile or greet you at all, and some even overlook you until u raise your voice then they look at you like they're offended because you're cutting into they're precious time--for which they're being PAID to serve YOU, and in a warm, hospitable manner, might I add--because talking to Tameka, Mandy, and Shakela about homeboy who was staring at you in the club last night holds TOP PRIORITY--much, MUCH, much more important than your order being taken, paid, and delivered to you [correctly, preferably] before your 30 minute lunchbreak is over. And speaking to the "manager" on duty usually doesn't achieve anything more than a spot in their conversation with Tameka and Mandy, discussing your audacity during the NEXT customers order. But like I said, it depends on who's lucky enough to be on the clock during your visit. **SIDE NOTE: they love to be lazy on the frozen drinks, so unless you specifically ask᛭ [at the speaker box, then remind them again at each window (theyll roll their eyes, but you get used to that) before you receive your food], do NOT expect the "standard" caramel/chocolate drizzle in the cup, whipped cream, syrup, or any toppings at all on any of your frappés, smoothies, or shakes. ᛭ DURING LUNCH & Rushes, there are too many cameras & not enough time for them to duck off and spit in your food. ( As with anything, with enough determination, if they're pissed enough, or ain't got no raisin', they'll find a way to taint ur 🍔🍟 )

Every single time I go there’s a problem with my order. Stopped going in to get it fixed some time ago. Also had s*** in my food more than once and now the coffee too. It looks like diarrhea and there’s white clumps floating around in it. Hope this place gets shut down

Absolutely the best service and food quality / consistency you will find from a McDonald’s. If you don’t believe me, then go see for yourself. If you’ve been before, then you & I know you’ll go back again. And “yes”, their ice cream machine works just fine.

Was charged $33 at the drive through window and received MAYBE $20 worth of THE WRONG order. The only thing right was the drinks! Absolutely ridiculous!

The girl at the cash register decided it would be a great time to count and organize ALL of the money in her register. THEN when she finally did take my order, she tried to keep my $16 in change. Do better.

We swung in the drive-thru to grab some lunch on our way back home from vacation. I’ve never left a review for McDonald’s, or any other fast food restaurant, previously. My husband and myself both remarked how great our food was. I told him it was the best burger I’ve ever had from a McDonald’s in my life. It was assembled neatly, everything was cooked to perfection, and I’ve never had buns from McDonald’s be so soft or taste so fresh. And to be frank, if this Enterprise, AL location is the intended standard of this fast-food chain, every other location I’ve eaten at has been trash, in comparison.

This is the worst McDonald's every visit my order is messed up or I have to pull forward to wait but the next 5 or 6 cars behind me get their order and the manager always says nothing we can do about it or just ok. They have some lazy people working the night shift. Something needs to be done with better service and the way they take care of their customers

Upset about my how u ask for extra Carmel and you barely get any Carmel. So u stop asking and paying for .. but this is a new low ..

Watch your charges when ordering. They are now upsizing your order and charging you for it. I ordered a combo with a diet coke, they upcharge the drink and charged me I believe .60 something cents, I told them I didn't want the upsize, I'd like the drink that comes with a standard combo. Also, the employees are rude most of the time. Money is precious and coupled with the ridiculous prices of everything, rudeness carries a heavy weight.

Easy to have fast lines when the food is incorrect. My daughter gets the cheese burger happy meal when we go. I order it plain then verbally reiterate only meat, cheese and bread i always verify its correct on the screen and ticket however it has catchup, onions and pickles 100% of the time. Unless you have time to order food and wait twice do not make any type of special order at this location.

I had placed a mobile order for curbside pickup and the lady who brought my coffee and mcchicken out was super friendly. With her and the sandwich I had no issues. Though my coffee, which I get almost everyday, was so bad. It was basically just milk and a tad of caramel syrup. I ordered a large Carmel iced coffee with liquid sugar, chocolate drizzle, and caramel drizzle. The coffee I received was NOT what I ordered. I barely got any of either drizzle and I can barely taste any coffee. It was super milky and even the caramel syrup was lacking in taste. This is NOT okay!

Night shift is absolutely horrible. I work nights and this makes the 5th time I have visited this location between the hours of 10pm-12:30am. My order was wrong every single time!!! Not to mention the staff is rude and have no customer service skills. Tonight (11/1/2022 12:10am) I found out why the Night shift Manger was just as rude! He came up front screaming "The Lobby is closed"! Rolling his eyes and his head. But the door to the lobby was unlocked for me to walk in. I do not recommend this location after 10pm.

cashier was on her phone at the drink fountain while I just stood there for 3 minutes waiting on someone to take my order. she seen me as I walked up because we made eye contact as I walked up. I thought she was maybe an employee other than the register worker. she was very rude and not friendly at all. when did it become okay for employees to use their cellphones while they are working dealing with customers? whatever manager works here needs crackdown on their lazy employees or get fired. things like this have happened multiple times. On top of everything the food was cold! Didnt even know my order was up until i went up to check the bag myself. I'm refusing yo come back here. You can have this garbage McDonalds.

Decent McDonald's. Horrible location though. Has an indoor play place for the kiddos. Pretty clean facility. Have utilized the curb side pick up several times and it went well.

I'm usually always well satisfied here. They're food is perfect, nothing gross has ever happened. I went here the other day and ordered a couple mcflurrys. One M&M and one Oreo. They got my order wrong and gave me two Oreos. I told them about the mistake and they quickly fixed it and let me keep the extra Oreo. Thought that was pretty nice because some places won't let their employees do that and would rather throw the food out and it's just a big waste. I didn't care that they made a mistake. It was a busy night and that's bound to happen sometimes. You have to be prepared for a long line though. It's the only mcdonalds in Enterprise so it's usually crowded, but they do a good job at keeping the line moving.

I have never had a problem here! Even when it’s super busy and the drive through is long I haven’t ever had to wait that long. Every time I order the food is always fresh (as it can be for fast food) and my order is always correct and includes everything I would need for my meal. The staff is always friendly and I’ve never had even one bad experience with them. I would never have a problem returning to this location when ever I am craving a decent and low priced meal. I wish McDonald’s as a coronation would pay their employees more to make a livable wage, especially when they make billions of dollars a year

Omg if you are gonna over charge people at least get their order right. This place over charged us told us to contact app screwed up our order 2 we had to wait in line for over an hour horrible place. The burger wrapper said no pickles and there was pickles on there.

Manager was very rude in drive thru because of the app code not accepting at the register. They didn't want to honor the code. Threatening to call the police because I was holding up HIS drive thru. I was very calm and didn't raise my voice. I asked for the owner operator number to report his behavior and he didn't want to write it down to give to me. He acted very disgusting. I didn't even try to order anything after his behavior. He told me his name was Joey when I asked for his name. I seen no name tag.

They were super friendly and quick to get us through the drive thru. I was greeted with a smile at both windows, and it actually made my day better just seeing people smile. Thank you Enterprise McDonalds!

Staff was very nice; food was fast and yummy. Bathrooms not very clean and the remodeled store looks like it has nice cushioned seats but they're paper thin... not comfy at all.

Very fast... seem to have a lot of customers but move them right along in my opinion. I. Sure there have been other experiences from customers but that I'd definitely not the normal experience at this McDonald's.

This McDonald’s is usually pretty good besides after 11 PM you’re not allowed to order ice cream which that sucks cause that’s why I go there late. Anyways this evening we went and ordered quarter pounders with cheese big mags couple big doubles french fries and all that I get home and our hamburgers are not cooked ! maybe a fourth of the way on the outside raw inside, red meat, that was it very raw meat on the inside I have pictures. Very upset and disappointed they were shorthanded but that is no excuse for them to serve raw food to people that can make you very sick. Thank goodness I cut mine in half before And noticed it so that I didn’t feed my children raw hamburgers or my husband. Period.