2/5 Margaret Jennifer S. 10 months ago on Google
We
booked
some
9
rooms
for
3
days
via
online
and
man
the
people
at
the
reception
are
very
rude!
Normally
the
hotel
will
kindly
let
you
know
you
should
pay
for
the
extra
person,
but
here
they
never
let
me
go
to
the
room!!
I
just
arrived
and
they
asked
me
to
call
the
person
who
booked!
It's
a
2
bed
room,
so
naturally
if
I
also
stay
in
the
room,
I
would
be
changed
for
the
extra
bed.
But
those
people
never
let
me
go
and
said
it's
against
the
hotel
rules!!!!
And
demanded
we
pay
for
the
extra
then
and
there.
The
next
day
all
our
relatives
came,
some
12
people,
and
we
had
booked
sufficient
room
for
them
provided
we
include
extra
beds
for
the
rooms.
But
that
man
at
the
reception
got
the
name
list
of
our
relatives
and
said
there
are
more
people
than
the
rooms
booked!!!!!!
Is
this
the
way
to
treat
the
guests???
And
these
people
are
in
the
hospitality
business!
😂
Messy
hotel!!!!
We
stood
there
for
literally
half
an
hour!
All
of
my
relatives!!!
And
the
next
day
they
never
even
bothered
to
move
our
luggage
from
the
reception
to
the
taxi!
Stood
there
like
a
statue!
And
I,
as
a
girl,
carried
all
the
four
heavy
luggage
myself.
Worst
hotel
I
have
ever
been
to
in
my
life!!!
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