(Translated by Google) Very bad attention, the girl who is in the morning, did not look at the phone. I came up with a possible problem with the SIM card, and he gave me a paperclip so that I would remove the card. I only looked at the phone when he informed me that he would charge me 7 euros to fix any incident. I think that professionalism in a job goes with good customer service. That there is kindness and good treatment is something very important in a job and in this case it has been conspicuous by its absence. I will not return to this store on Calle Real. Bad experience, people who work in front of the public should have another type of disposition. It is part of their job. Thanks. (Original) Muy mala atención, la chica que está por las mañanas, no me miró el teléfono. Llegué con un posible problema con la tarjeta SIM, y me dio un clip para que yo sacará la tarjeta. Solo me miro el teléfono cuando me informó que me cobraría 7 euros por arreglar cualquier incidencia. Pienso que la profesionalidad en un trabajo va con el buen trato al cliente. Que haya amabilidad y buen trato es algo muy importante en un trabajo y en este caso ha brillado por su ausencia. No volveré más a está tienda de calle Real. Mala experiencia, la gente que trabaja de cara al público debería tener otra tipo de disposición. Forma parte de su trabajo. Gracias.

My experience has been the worst. I switched to Movistar to get better and it has been worse. The staff at this store has made me go 6 times for a device that they have offered me and in the end they have never given it to me. The supposed manager calls me and tells me wow, everything is already fixed and what is my surprise!!!! When I get there once again they cannot give me the terminal that I repeat they have offered me. Disastrous come on!!! Shameful!!!! I'm thinking of going back to my previous company!!!!

(Translated by Google) Terrible attention. The lady, a certain Mayte is superb and rude, she threw the card at me in a bad way and because I did not activate it, they did not allow me to carry it at the agreed times. The mismanagement of this lady almost cost me my job because the telephone is my feet and my hands to work. I plan to go to the consumer to report her (Original) Una atención pésima. La señora, una tal Mayte es una soberbia y una maleducada, me tiró la tarjeta de malas maneras y por no activarla no me hicieron la portabilidad en las horas acordadas. La mala gestión de esta señora casi me cuesta el puesto de trabajo porque el teléfono son mis pies y mis manos para trabajar. Pienso ir a consumo a denunciarla

I had a problem and Lola helped me a lot and was very attentive and professional. Thank you

Siempre que tengo un problema o duda me lo solucionan, me gusta ir allí.

Loja de telemóveis Os funcionários muito antipáticos Não vendem cartões de internet a estrangeiros sem passaporte... Contudo, noutra loja próxima o cartão de cidadão português já serve ! Funcionários muito mal informados e antipáticos.

Thank you,

Wouldn’t recommend, mean staff and wouldn’t tell me the real prices of their packages.

Very small store, maybe too small. Excellent attention from Lola. Very good professional, resolved the process quickly and efficiently. Very friendly at all times.

I really like the treatment that Mayte and Paula give

The treatment is wonderful, the kindness and friendliness, I always come here and I recommend it.

(Translated by Google) Very happy with the treatment received to the client, they are two magnificent, friendly and efficient employees. A pleasure to be able to return. (Original) Muy contenta con el trato recibido al cliente, son dos empleadas magníficas, simpáticas y eficaces. Un gusto poder volver.

Every Branch have a different offers and different prices

Me ofrecen una gran atención siempre.

Fui de casualidad y me encanto el trato recibido.

Paula y Mayte siempre me atienden fenomenal. Me gusta la atención que recibo.

Paula siempre me trata muy bien, me gusta el trato que recibo.

Me atienden siempre fenomenal, es mi tienda favorita.

(Translated by Google) Terrible attention, minimal interest, zero sympathy. Unfortunately, they did the management at another Movistar point and there the girl for calling her in some way ... it was not possible. With bad manners, a face that was scary and very little desire to work. I do not advise that point to anyone. (Original) Pésima atención, mínimo interés,cero simpatía. Lastimoso,me hicieron la gestión en otro punto Movistar y allí la muchacha por llamarla de alguna manera....no se podía. Con malas formas un careto que daba miedo y poquísimas ganas de trabajar. No aconsejo ese punto a nadie.

He tenido que cambiar un mando a distancia. Me han atendido rápido y sin problema ninguno. El personal es simpático me ha ayudado mucho. Gracias 😀

(Translated by Google) My husband and I went, and the treatment was super bad... We waited for a while, and a man came after us and attended to him first... The older blonde lady was super unpleasant... And borderline... And we've been in moviestar for years, , customer service is very important, and this lady does not have it... We went to terrace street and they treated us very well... We will not return to this store (Original) Mi marido y yo fuimos, y el trato súper mal.. Estuvimos un rato esperando, y llegó un señor después de nosotros y lo atendió antes.. La señora mayor rubia súper antipática... Y borde.. Y llevamos años en moviestar,, el trato al cliente es muy importante, y está señora no lo tiene... Fuimos a la calle terraza y nos atendieron muy bien... A esta tienda no volvemos

(Translated by Google) Very good customer service both in person and by phone. Maite, Marcos, Lola are good professionals who, at the same time that they work with great dedication, are up to date with all the new products and advise very well. I am happy to be with MOVISTAR and to have my store for any questions or information because they are always there ready to assist me. I count on them, with my Movistar Store. Paqui Benitez Estepona (Original) Muy buena atención al cliente tanto presencial como telefónica. Maite, Marcos, Lola son buenos profesionales que al mismo tiempo que trabajan con mucha dedicación, están al día de todos los productos nuevos y asesoran muy bien. Estoy contenta con estar con MOVISTAR y con tener a mi tienda para cualquier duda o información porque ellos están ahí siempre dispuestos a atenderme. Cuento con ellos, con mi Tienda Movistar. Paqui Benítez Estepona

(Translated by Google) Very good treatment, very friendly. They solved my problem. (Original) Muy buen trato, muy amables. Resolvieron mi problema.

(Translated by Google) There is no after-sales service, they are only there to sell contracts quickly with the minimum of information. 2 nasty girls in August: - One that greets you at the door and talks to you like a dog, with a cigarette in its mouth! - the other, disdains your deficiencies in Spanish and your difficulties with technical service. it is not worth insisting, Other outlets are nicer in the region. Give your money to the people who deserve it. (Original) No hay atención postventa, solo están ahí para vender contratos rápidamente con el mínimo de información. 2 chicas desagradables en agosto : - ¡ Una que te recibe en la puerta y que te habla como a un perro, con un cigarrillo en la boca ! - la otra, desdeña tus deficiencias en español y tus dificultades con el servicio técnico. no vale la pena insistir, Otros puntos de venta son más agradables en la región. Dale su dinero a la gente que lo merece.

(Translated by Google) Many, many thanks to the girls because I had a problem since Friday and I spent the whole weekend trying to fix it in 1004 and nothing by sending me from one department to another. Yesterday, having to be closed for their hours, they stayed with me until 3:30 p.m., outside their hours until they fixed it for me. Professionalism and humanity Thanks a lot (Original) Muchísimas muchisimas gracias a las chicas porque estuve con un problema desde el viernes y me tire todo el fin de semana intentando arreglarlo en 1004 y nada mandándome de un departamento a otro. Ayer, teniendo que estar cerrados por su horario, se quedaron conmigo hasta las 15.30,fuera de su horario hasta que me lo arreglaron Profesionalidad y humanidad Muchisimas gracias

Mayte is charming and super friendly An exquisite treatment.

I like it.

Good service