1/5 Shivani P. 8 months ago on Google • 7 reviews
I
had
an
incredibly
disappointing
experience
with
this
laser
clinic.
I
prepaid
for
a
series
of
services
that
were
supposed
to
be
rendered
over
a
period
of
time.
However,
due
to
unforeseen
circumstances,
I
have
to
move
to
another
province.
I
called
to
request
a
refund
for
the
remaining
services
I
have
not
used
as
I
will
not
be
coming
back.
Aria
the
manager
was
to
helpful
at
all
and
rather
then
finding
solution
she
suggested
for
me
to
book
an
appointment
when
I
come
back
which
can
be
months
or
years
later.
So
really
its
not
a
valid
treatment
plan
if
its
not
conducted
within
a
period
of
time.
So
basically
this
treatment
will
not
provide
me
the
solution
i
need
and
the
money
I
have
spent
is
just
gone.
Not
only
did
they
fail
to
deliver
the
services
I
paid
for,
but
their
customer
service
was
also
abysmal.
I
reached
out
multiple
times
to
inquire
about
the
refund
process
and
was
met
with
nothing
but
excuses.
Aria
was
not
helpful
in
understanding
my
situation
and
she
implied
that
its
not
her
problem.
It's
evident
that
their
primary
concern
is
grabbing
money
rather
than
providing
quality
service
to
their
customers.
I
strongly
advise
against
doing
business
with
this
laser
clinic.
Their
lack
of
integrity,
refusal
to
adhere
to
their
own
policies,
and
poor
communication
make
them
an
unreliable
and
untrustworthy
establishment.
There
are
plenty
of
other
reputable
clinics
out
there
that
prioritize
their
customers
and
their
satisfaction
and
this
company
is
not
worth
your
time
or
money.
Save
yourself
the
frustration
and
disappointment
by
looking
elsewhere
for
your
laser
treatment
needs
or
else
they
will
just
take
your
money
and
not
really
want
to
provide
customers
their
right
course
of
treatment.
3 people found this review helpful 👍