We really like this place: different options and levels for climbing. My kid loves camps here. Staff is so great: kind and professional, creative and friendly. Highly recommend this climbing place for kids and adults as well.

The first time we came into contact with rock climbing. Due to the difficulty of sports, everyone who visits for the first time needs to receive simple operation skills guidance. After the guidance, they will immediately assess your mastery. If you can't meet their requirements, you can't stay there anymore. 😨😱😥🙄Mr. Mason didn't listen carefully at the beginning because he was attracted by others around him. When the staff who guided and assessed us said that we could not stay and try this sport, Mr. Mason realized what his inattentiveness would result. Tears were spinning in his eyes. He said he wanted to stay and play. So we asked for an additional assessment opportunity. Then Mr. Mason passed the assessment. 🏆🧗🏻 What's more amazing is that Mason soon became the fastest climbing and highest among the children who played in the activity center at that time. In addition their have provides rental equipment needed for rock climbing, such as shoes and seat belts suitable for rock climbing. But you need make the appointment online before you come there.

hub has both rock climbing and bouldering. went for bouldering as a beginner and they had many walls with varying levels. the areas are sectioned for different skill levels so you would be climbing with people in a similar skill level. it does get busy but people are respectful to not get in each other's ways. no borrowable chalk however. fun first experience nonetheless!

Great place for anyone who wants rock climbing! They have different levels of bouldering and auto-belay routes options and they change the route fairly often. Staff are very nice and helpful, place is well-maintained and clean. Highly recommended!

We like this place a lot. Sadly, recently they installed double carabines following new guidelines of the auto-belays supplier. This is ridiculous! What, one carabine is not safe anymore? Wow, I didn't know we're in such danger with only one (sarcasm). Come on! I have to lock and unlock 2 kids, my hands are sore and tired. This "extra safety" is BS! Have never seen it before anywhere! Is it a way to charge more for the equipment?

Great place to get a full body workout. Friendly staff. Clean place. Would easily give this place a 5 rating but weekends are overrun with unsupervised young kids. It feels like a kid piñata exploded. The parents need to keep their young kids in check at all times and follow gym protocols; observe etiquette with auto belaying to allow others to have a great experience. Still a great facility. We go every weekend.

A gym for beginners (mostly). I haven’t been back for a few years and the route setting has changed. I can tell people who use to route set at the Hub are no longer around. Many of the blue tapes felt like VBs or V1s, not challenging enough. Also, I was slightly annoyed with the lack of staff in the bouldering section. No one was monitoring that area and MANY many times when I was climbing, people were in my fall zone. It seems like this particular gym does not go through orientation probably. I almost swung my leg at someone’s face yesterday when I was in the cave section. Gym is well maintained and clean nevertheless.

My favourite place to climb. I come from ajax every week and it's worth it. A really good selection of climbs in all difficulties, love the work out area and the gym options. Parking is limited right at the Hub so I always park right across the road at the Wendy's, which is never busy at all.

It is big and clean area , and nice atmosphere. Good instructions, wall/ holds setting are nice Enjoy very much here.

If you're an experienced climber, this place is a pass, if you're a beginner it's an alright starter gym. However, it's steadily gone down hill in the last 4ish years. They only tend to focus on the birthday parties and children crowd. Setting isn't as good as it used to be and seems uninspired. Staff beta spray, most people have zero climbing etiquette and staff let people walk under others while climbing. Staff "coaches" let kids take over portions of the gym during peak hours making it impossible to climb. Feels like nothing is done about people breaking public health guidelines in the gym, it becomes incredibly over crowded with people overstaying their time slots, and I've seen groups of people without masks. Staff ignore it and walk right past them.

Was invited to attend a friend kid’s birthday at Hub Climbing. It was a good experience for all the kids. They provide special shoes for everyone there. It was a bit strict for the waivers, need to match my name to the driver’s license. Other then that, overall is ok. Washroom is clean with a change area and shower too.

My kid has never raved so much about summer camp as with Hub Climbing. As her first time climbing, she not only loves the activity but also the staff and kids. She can't wait to go back every day. Thanks for creating such a welcoming place for beginners!

Big space with options for beginners and more advanced climbers, the dragon can be a fun gimmick the first few times you go. Getting more pricey and oftentimes caters more to kids and birthday parties so don't be surprised to see them running around the gym. All routes are auto-belays so don't expect excellent top roping at this location either. Overall good gym if you live close by, others in the area may be more appealing for more experienced climbers or those looking for a more child-free atmosphere.

Great place to relax and climb for a few hours, it’s spacious so don’t worry about being shoulder to shoulder with people. The community here is great, the staff are very kind. Overall amazing place

Hub climbing Markham is an indoor rock climbing for EVERYONE! Everyone means adults as well as children at any level of experience and expertise. The facility is clean and spacious. Friendly staffs. They offer classes, camps as well as private functions. Very popular for children parties. A great place to hang out for some active fun!

We were invited by friends and sent our kids to summer camp at this facility without knowing what to expect. Hub Climbing summer camp went above and beyond our imagination. The facility was organized, clean, spacious, and well-equipped. Instructors were passionate about the sport; campers were motivated and engaged. Rock climbing is now our kids’ favourite sport. We are looking forward to sign up for more classes in the future.

The staff there were very friendly and professional. They assisted us with everything, including an orientation. They made sure we knew all the safety information. You can rent a harness and shoes there for about $11. You can bring food but there are snacks there (chips and drinks). Bring a water bottle, they have a water station to refill. The kids had a lot of fun and didn't want to leave. Parking is very limited. If you can't find parking you'll have to park in the next plaza or Tim Hortons.

The hub used to be a good gym, I've been a member here for years. I'm really disappointed to see the management go downhill. There are kids constantly running around while someone's climbing on the wall. Far too many incidents of staff members breaking safety protocols and rules. The mats used to be clean in the morning, but it's overall very filthy now. The hub is the closest climbing gym to me, but I am willing to drive an extra 20 mins to climb elsewhere and hopefully find a new home gym.

Honestly they use to be a great gym. My husband and I were members from 2018-2021. After COVID we slowly watched this place crumble. The sets are no longer like how they used to be. I did noticed their setters have changed, some very young setters, perhaps the lack of experience. But the routes lack creativity and variety. Some are just too dangerous. We decided to give them a try again earlier this year and honestly we feel it’s just getting worse and worse. The gym is overcrowded, not clean at all and very smelly. We usually come as soon as they open, so if it isn’t clean then, do they even clean at the end of day??? Safety precautions is non-existent. Of course part of the issue is the guest there. People were crowding around the mats, don’t care that routes will cross or give others space while they climb. Several times we had to tell guests to get off the mat or stand clear. There’s so many staff members and I watched one of them ignore it and walk away….. Again part of the issue is the community that goes to this gym but the gym themselves have the power to address and change. I do see that they are heavily focused on children birthday in their autobelay area which have expanded, and it is great! Would be nice if they could add in Top rope options given that there’s so many lanes now. I do want to see them do better and make changes. It’s where I started climbing and would love to go back. But given all my recently experience, it’s making it hard for me to enjoy my time there.

Love it! Monthly member, not because it's close to me but a) the staff are friendly and fantastic. They monitor masks and walk around checking every 30 mins b) they change up the routes often so it's a good challenge. Got the dual membership but have yet to try out the Mississauga location. Looking forward to it!

Perfect customer care. Highly recommend this place. Very creative team.

Just had my 9yo son's birthday party here and was very happy with the staff and service. Everyone was thoughtful, helpful and kind. The staff were great with the kids and made sure we were happy during our stay. The facility takes care of the tablecloths, paper plates and cutlery, and has a fridge to store food and drinks. The party room is spacious. Excellent pricing. Overall, 4.5 star experience. The only small "complaint" was that it was extremely busy (but not dangerous) so it could sometimes be difficult to find a wall to climb within the kids' ability. However everyone had a great time!

10 out of 10 would recommend this place to anyone who would ask. They have day passes they have monthly passes they have annual passes and if I were you, I would cancel my gym membership and get a membership here instead. this place is great for all ages and they have specific locations where it’s adult only so you’re able to have some privacy there. there is a gym, included a slide where you can climb up the wall and go down the slide and plenty of room for harness, climbing, and bouldering. I basically had to drag my kids out because they did not want to leave and we stayed until closing. I used to come here when I was in high school and always thought this was a great teenage hangout spot as well. It’s perfect for single climbers and also a group of people. If you're still considering; this is your sign to go!

It was my first time there and I enjoyed a lot firstly I was hesitating to do such activity for the first time in my life but when I started climbing it was a real fun I was tied with. Harness and whenever I came down it was like I am flying seriously best indoor fun activities for all ages no age limit best rates and everything was available there you can rent shoes there but you have to fill waiver forms which took almost 15 minutes then they provide you orientation training you can learn in 5 minutes must try activity specially in winter time they have drinks and snacks too you can buy a small treat in between and much more things to be avail when you will visit you will get to know good luck

I've been going here for about 2 months now and it's been awesome learning rock climbing here. Place is always clean and well maintained, and the staff here are always so friendly and helpful. I also want to thank Thomas, Karen, and all the other staff for their help and care when I got hurt recently. Everyone went above and beyond to help me and I am extremely grateful!

On thé business trip and I saw this climbing gym was nearby. So I decided to checked it out. Many routes for all different levels. There’s also a section with auto-belay on the side. It would be great if they also offer some chalk 😊

Unfortunately, my husband and I and our little one had a horrible experience here. We were so excited to take our daughter, and if anything she was the most ecstatic out of all of us. We had spent some time filling out waivers, answering questions, some friends had even already paid. And when it came to finally set up my almost 4 year-old daughter she got denied to use the facilities because she was just shy of being 4 years old. Broke her little heart. We had even spoken to the manager, and he denied her even though she would be constantly monitored by us and barely climbing anything past our height. So to parents who want to expose their children to this activity at a younger age, I would not recommend this place at all. To be honest, my group of friends and I who are experienced, will not be coming back after this first experience. So instead we immediately took her to Rock Oasis which I highly recommended! Day and night experience and no age limitations, great customer service and support. Definitely will go back to there instead.

Great staff and kid friendly policies. I brought my kids here and two of them didn't like the sport. Miles was very understanding and he did everything he could to make my kids feels safe and comfortable. His patience was amazing and he deserves a shout-out for his great customer service.

The mask mandate is a little annoying, but that’s just a personal preference. I didn’t know I had to book a climbing slot ahead of time until I got there. With restrictions lifting, I’m surprised things are still so strict here. Otherwise, it’s a great facility. This place is fun for climbers at every level. I like how they change the wall holds from time to time. Shoutout to Quincy for going above & beyond. He was very friendly, helpful, and accommodating to my group. We had some new climbers in the group & he made the orientation experience fun.

Yo this place is pretty cool. They do a pretty good orientation, and it's just really fun, both auto-belay and bouldering. People there are also pretty friendly by my experience. Would recommend as a place to start rock climbing. It's really fun! They also have a power rack with weights, though it's not really the star of the show.

Great place for bouldering. They have a decent number of autobelays set up as well.

Such a fun day with my friends here! We aren't very rock climbing-savvy but we had a blast! And we got better as the day went on. Would recommend as a fun, active activity!

Great place to come for bouldering! Staff are very nice and they explain everything well for you.

Great climbing. Amazing friendly staff. Clean floors and walls. Lots of bouldering problems and auto belay.

Been coming here for over 2 years. Spacious and clean. Friendly, helpful and knowledgeable staff. Both top rope (auto-belay) and bouldering. Frequently updated routes.

I booked my son’s birthday party here and they had a fantastic time! Staff were friendly and helpful, they came to check on us occasionally to make sure everything is going smoothly. The room was very clean and well prepared prior to our arrival, with tables and cutlery all set up. All in all, it was a wonderful experience. Will definitely come back for future parties.