1/5 Joanne J. 4 months ago on Google • 8 reviews
This
was
on
its
way
to
being
a
five
star
review:
lovely
cosy
pub,
good
location,
clean,
efficient
and
friendly
staff,
really
good
food
at
reasonable
prices.
Then
our
Bailey's
and
Irish
coffees
arrived
and
were
luke
warm
so
we
asked
our
server
to
please
great
them
up,
which
he
was
happy
to
do.
They
were
returned
to
us
by
a
chap
who
may
possibly
have
been
watching
a
box
set
of
Gordon
Ramsay
that
afternoon,
who
seemed
peculiarly
incensed
that
we'd
asked
for
hot
liqueur
coffees.
He
plonked
the
now
beige
coffees
on
the
table,
blaming
the
fact
that
he
had
"50
people
behind
the
bar"
(there
was
a
Christmas
party
of
26
people
in
the
function
room)
as
the
reason
the
coffees
hadn't
been
hot,
and
repeatedly
said
"do
you
want
me
to
make
new
ones"
in
a
tone
that
said
he
clearly
didn't
want
to,
and
neither
did
we
want
him
to.
It
was
rather
surreal
to
be
honest:
we'd
spent
a
reasonable
amount
of
money
on
food
and
drinks,
been
unassuming
and
peaceful
in
our
corner,
yet
were
being
loudly
lambasted
in
front
of
several
other
customers
for
the
temerity
of
politely
asking
for
our
coffees
to
be
served
hot.
It
was
embarrassing,
uncalled
for
and
thoroughly
unprofessional.
A
short
while
later,
our
afternoon
having
been
ruined,
we
were
getting
ready
to
leave
and
my
friend
asked
the
bar
staff
who
the
gentleman
was.
He
suddenly
appeared
and
proffered
a
reluctant
apology,
which
my
friend
accepted.
What
a
shame.