Great coffee and really friendly staff, can get a little busy at peak times so queues are likely, to pass the time i usually astral plane my conscience to another dimension and fight off planetary threats when I'm queuing.

The coffee was good as usual,it was very busy with no interaction from the young staff, we were just a number.

What a let down. Took my daughter out for hot chocolate and cake. Should of been a pleasant experience. I sat down after paying and she brought over the tray. Cake in a bag...paper cups...no spoons no napkins no plates no forks no cups. I had to eat my cake with my hands. Tried washing them before I ate and only 1 toilet available with a que. They did allow me to jump the que to wash before I ate my cake. Plus charged for large of everything despite being told that they always ask which size drink you want....never...upsales.... never ever will I set foot in a Costa again. Hello M&S at least they know how to serve morning tea! Cheaper as well .

Nice quiet atmosphere to start the day with.. the latte and croissant certainly helped too. Great service by friendly and attentive staff made for a very pleasant visit. Plenty of different seating options which you dont always get with some coffee shops, so found myself a nice couch in the corner and enjoyed my breakfast in comfort. A+ thanks.

Bloody terrible place, same as the one up the road, both need revamping, and the staff. Don't waste your money in either of these Costa's.

Loved this Costa staff was amazing and managed to order without feeling pressure to rush. And when my son wanted to make his first purchase independently a lovely member of staff not only help him but eased him with a few jokes, which made mine and my children's day that much better.

Lovely Staff. Everything is prepared fast, though it’s the queueing that’s long. Drinks are always nice. However the only bad thing is that the cups are often dirty and tables are sticky.

We didn't eat anything but the drinks were tasty and hot. Place was pretty clean for the time of day we visited.

Service was quicker than usual. Door hard to push open. Toilet facilities in poor condition with one out of order.

I often go early on a Saturday morning to avoid it being too busy. Great central location, easy access on one level and plenty of seats.

It was really busy when I visited, but staff remained cheerful and made us feel welcome. The food and drinks were great.

Good choice for earlier like me. Friendly and highly skilled staff with a wide sense of humour and bonus,great manager. Happy to be a regular,well treated and looked after. Fantastic Christmas everyone .

Lovely staff and great selection of treats and food. The tables were stacked high with dirty cups and plates so they were clearly struggling with demand but we're cheerful and very accommodating.

Very busy cafe. Very slow service. Staff didn’t seem bothered that people were queuing out the door.

We visited mid afternoon not many people in there. Waited 10 minutes for 2 pots of tea, few people un happy with their service. Many tables left with dirty dishes which was preventing people from sitting in. Definitely not the best Costa.

Good service despite being short staffed due to staff sickness. Friendly and welcoming. Refilled the toilet paper when asked.

Dylan provided exemplary service on such a busy Saturday. Calm, respectful, and polite. Lovely coffee as always.

Place was really scabby - flies crawling over brownies, dirt and dust in corners, serving area unhygienic and WC facilities broken (seat and flush). Bulbs blown everywhere and decor shabby. This branch needs a major deep clean and refurb.

Easy enough to park near the branch. Plenty of seating available. Usual good standard of Flat White. Very nice Almond Bake/Slice. Appeared to be a clean well maintained branch with helpful staff.

If this is a review for the one on Exeter high street then the following goes: staff is kind and attentive. My drink is always correct. Staff is also keen on taking any coffee cup from any coffee shop to recycle in their specific bin, in fact it’s part of some recycling program. Maybe a designated staff member can be hired just to keep eye on cleanliness of toilets, though as they will inevitable become very dirty with the kind of foot traffic this location receives. I don’t really feel comfortable using them. Overall I like this Costa. I don’t mind paying more if it means I am treating well and my drink is correct which is a world’s away from the Starbucks experiences I have had on Exeter high street in which with no fail my drink is always wrong.

Nice clean place with friendly staff. Coffee made to normal Costa standards and no issues with my order.

Excellent staff. Costa brought out a new drink with a rather unpleasant recipe. The staff at this store took interest in the fact we clearly weren’t enjoying our order and off their own accord offered to make us a different order. Was much appreciated!

Great place to have a coffee. Nice staff

Love this cafe, roomy and it has comfortable sofas are comfortable so are soft chairs. Very roomy. Their drinks etc are so good. Only one thing is the highchair is too slippery as my 6 months old kept sliding down unable to get comfortable so I felt it wasn't safe so had to fed her on my lap. Its ok for toddlers I guess. Its one of my favourite cafes

Nice staff, fast service, and standard quality Costa coffee

So busy during the week but the staff are on their A game and big respect to them! The manager Hollie got right in and was so very helpful, thank you all guys, good job!

Good quality coffee and lovely service even on a very busy day.

The lady with the dark hair and glasses! Amazing customer service! Always smiling

Staff don't listen to each other. I requested a double shot of syrup in my drink which I paid for, but the barista only put a single shot in. I rectified the barista before the coffee was completed. Not good.

Love love love this cafe due to the staff here, super friendly, down to earth and so helpful, this is the o ly cafe we go and sit in now because they gets the drinks spot on and their attitudes to the customers are fab, hats off to you all, you work so hard

Hats off to the great staff. Quite clear they were struggling to get through everyone this morning but the baristas were incredibly apologetic and sweet. Good job!

We had a large coffee and hot chocolate. I tried my hot chocolate thinking it would be hot under the cream and it was only just luke warm. I wondered why the cream hadn't melted in to the chocolate! Even the coffee was warm!

I am such a fan of The Democratic Nation of Costa, with it's great value and fantastic tasting coffee, especially the new non-dairy milks, however I would like to issue a plea to the interior design team to consider sound & acoustics more carefully when creating their establishments. Due to my recent visit with a friend who was suffering with an ear infection I became more aware of this, hence my rare but I believe honest criticism