2/5 Niamh 2 years ago on Google
Firstly
I’d
like
to
say
the
food
was
lovely,
if
I
were
to
base
the
review
on
the
food
alone
I’d
give
it
5
stars.
But
the
service
was
seriously
lacking.
I
was
at
the
Grey
Goose
about
3
or
so
weeks
ago
with
a
group
of
friends.
The
waiter
who
took
our
orders
was
polite
and
our
drinks
came
shortly
thereafter.
We
waited
for
our
food
(2
pizzas,
a
salad
and
a
wrap
&fries)
and
after
40
minutes
asked
the
waiter
how
much
longer
it
would
be.
He
checked
and
told
us
that
the
order
never
got
to
the
kitchen
(how
does
this
happen?)
and
we'll
get
our
food
as
soon
as
possible.
After
another
20
minutes
we
finally
got
our
food.
We
were
starving
and
immediately
dig
in.
Everything
was
fine
until
one
of
us
decided
to
use
some
ketchup
from
the
sachets
given
to
us
and
all
of
the
sachets
were
already
opened,
used
and
empty.
We
moved
them
to
the
side
and
were
disappointed
by
the
entire
visit.
After
finishing
with
the
food,
we
waited
15
or
so
minutes
for
service
to
order
more
drinks
but
no
staff
came
to
our
end
of
the
restaurant,
we
eventually
walked
up
to
the
bar
and
ordered
drinks
from
there.
We
waited
at
least
half
an
hour
for
all
the
plates
to
be
collected
from
our
table
after
finishing
eating.
By
the
time
we
were
ready
to
leave
we
waited
another
15
minutes
for
staff
to
appear
to
even
ask
for
the
bill.
Once
we
got
the
bill
at
the
table,
staff
disappeared
once
again
and
completely
forgot
about
us
wanting
to
pay
for
our
orders.
(Had
to
do
some
staring
to
make
eye
contact/wave
hand
in
the
air)
Again
the
good
was
good,
as
were
the
drinks
but
the
service
was
lacking
quite
frankly,
it
was
like
we
were
invisible
or
forgotten
about.