Went there twice. The first time needed to use restroom but did not have one for customer. Next time I went I picked out a 5 wood and set it aside to look for a putter. I tried a number of putters. Each time I was test it, a worker would stand at the hole I was putting toward and stare at me. It happened 4 times. When I confronted one of the workers they just looked at me and acted as though I wasn't there. I can guess what they were doing, but it was just plain rude. I would have purchased over three hundred dollars worth of equipment but I left in disgust without purchasing anything. I won't be back.

Laughable service at best. Rude staff. Hands down the worst GG I have ever been to.

Pitiful just Pitiful!!!! Was there for 20 minutes and no one asked if i needed help........

A worker told me that the follow through isn't important because the ball is already gone. Seriously? The follow through is one of the most important aspects of the golf swing.

Easily the worst Golf Galaxy I've ever been to. How do you not carry Bridgestone B330S balls and claim to be a high end golf retailer? I'm really glad I didn't go out of my way to come here, even though it meant I had to drive to Chesterfield anyway like I should have to begin with.

I went in here to purchase a set of clubs. I am a beginner and was looking to ask question and get help. I had someone help me for a few minutes then left to take care of someone else who came in after me. I waiting for about an hour and got frustrated and left. I drove over an hour to go to the Chesterfield location to get help and ended up buying everything I needed.

I went in to purchase a new set of irons. The staff was friendly and patient with me after trying out almost every iron over the span of 3 separate visits. I was a little concerned about the fitting process because since the hitting bays are smaller compared to the other Golf Galaxy stores in the St. Louis area. All employees that I tested clubs with were very helpful and knowledgeable. Derek was fantastic for my fitting. I did not feel rushed despite having other customers waiting. Even though it is smaller compared to other GG stores, this one is just as good! The prices are the same as other GG stores in the area. I will continue to shop here.

Tim helped me choose a driver. I told him I wasn't set on purchasing today but he was still great at assisting with every rookie question I had and wanted to make sure that if I left, that it was with a club that matched me perfectly. He was very patient and I feel that the used driver I picked up was a great fit for me. The gentleman had grey hair. I asked a few random questions to other sales associates that passed by me as i was viewing items other than clubs and they were very polite and quite helpful.

Denny was a great help fitting me for clubs Jim gave me some great pointers thanks again

Called ahead to verify clubs could be regripped while I wait, they said "No problem" I told them, its an hour and a half drive so if not its very much out of my way,. I arrived, and paid for a fitting, picked out grips, only to be told I would have to leave my clubs for 24 hours. Also, the "expert staff" didnt know what smash factor was, and i golf 3x a week, know my distances well, and thier machine claims that my swing speed was 18mph less than my average, and my 7iron only travels 120 or so yards on good hits. This place is so unprofessional its insane. Thier machine needs calibrated or updated (still using old gc2) and they try pushing new clubs on you even after telling them multiple times that I would prefer to keep my irons.

Nice selection & great service

Golf galaxy in Fairview heights lost my business from here on out. Customer service from one of their employees was awful. He acted like he could care less if I bought from them or not. Simply asked if they price matched and he said yes and than when I showed him the pricing online that I saw he said oh no we can’t match that you should probably jump on that deal. When I asked if I could hit some irons that I was interested in possibly buying he said “ you’re not gonna buy from us anyway so you can pay $20”. Seemed annoyed that I was even at the store and not helpful at all. This is why you see so many stores closing and online shopping being used. 1. Don’t have to deal with unhelpful/ rude employees. 2. Better prices online

The staff is both friendly, and courteous. The prices are a little bit high. But, maybe that's why they're still open, and so many others close their doors.

always great service. went for a driver and Denny was a HUGE help! took the time to analyze my swing and put me in the proper club.

Just got fitted for new irons. Dave explained the process well since it was new to me. He “went the extra mile” to get me what I needed at a price I wanted. I’m happy.

Went in to get fitted for new irons. Great customer service. Was greeted by a man who quickly set me up in a bay with the sticks of my choosing. Then with the fitting my man Denny was fantastic. Took his time and even helped me with my swing. All around great experience.

I recently scheduled and went for a driver fitting. Don Darnell managed the fitting process. I had a great experience. Determined that the new Callaway Paradym driver was the best choice. I have now played several rounds with the new club. It is by far the best driver I have owned! If you are in the market for new clubs go to Golf Galaxy and get fitted. You will be glad you did. Dan, Don and the rest of the team will treat great! Thanks Don and Dan!!

Master fitter Derek was great! He was a wealth of knowledge and really broke down the data as to not only get the most out of the club but get the most out of my (as of right now) rather low skill set. He was very reassuring on my miss hits and even accommodated my pregnant wife with a chair. As a newer golfer at my 1st fitting all I wanted were good clubs to build my skill set on and Derek over delivered. Very easy to talk to and went above and beyond by offering some swing tips. Couldn't be happier.

As the name implies, this is a big store dedicated to all things golf. Their clothing selection is awesome. Name brands at a decent price.

Terrible customer service. Sales rep was very combative and nasty. Will not go back

Great place to go for any golf enthusiast. A large variety of bags, apparel, accessories, clubs etc. The staff was welcoming, knowledgeable, and Eric in particular was extremely helpful and made my whole experience exceptional.

Came in for a fitting and met with Denny. Very helpful, asked lots of questions. Big high 5 to him. Dan also answered our questions, explained how my new clubs would arrive. Good staff.

Very friendly service. Brought my shoes in to get the spikes switched and had them done within 10 minutes.

Mike Bailey was ok but he really treated me like I was just there to look around and not professional at all. For someone being in sales he should have been a whole lot nicer!! Oh well maybe he was just having a bad night who knows and who cares!!!

My husband and I loved this store. Our experienced with the staff are friendly and very helpful. Chris Jones is an excellent PGA golf instructor. We highly recommend him. Advantage Club is great.

This place is the bomb got all of my golf wants and more

Nice people great job on regripping my clubs

Excellent service before and during the sale. Friendly, personable, professional at checkout.

great place. The staff was insightful and had a no pressure approach. They helped me find the clubs i needed to match my play style and price point.

They have lots of variety for all your golfing needs and the staff is knowledgeable and friendly.