The Lobster House image

The Lobster House

Restaurant

One of the Top rateds in Florence Hall


Address

F9R7+G5X, Falmouth, Jamaica

Website

www.excellenceresorts.com

Contact

+1 876-617-0200

Rating on Google Maps

4.50 (53 reviews)

Open on Google Maps

Working Hours

  • Thursday: 12:30 to 5 pm, 6:30 to 10:30 pm
  • Friday: 12:30 to 5 pm, 6:30 to 10:30 pm
  • Saturday: 8 am to 12 pm, 12:30 to 5 pm, 6:30 to 10:30 pm
  • Sunday: 12:30 to 5 pm, 6:30 to 10:30 pm
  • Monday: 12:30 to 5 pm, 6:30 to 10:30 pm
  • Tuesday: 12:30 to 5 pm, 6:30 to 10:30 pm
  • Wednesday: 8 am to 12 pm, 12:30 to 5 pm, 6:30 to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: lobster (8) lunch (6) restaurant (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Charlie W. 1 year ago on Google • 109 reviews
    Great spot for breakfast and lunch. Particularly like the breakfast and club sandwiches at lunch. Service is great in this restaurant and as expected being in Jamacia. As I don't like fish, the evening is purely focused on many fish dishes, but others in the resort say the lunch and lobster is delicious . A thing to note in Jamacia is that there is a time between April and June when they cannot serve lobster to allow the population to recover . We've never had a bad meal here and the view is fabulous and the breeze coming through is welcome.
    4 people found this review helpful 👍

  • 3/5 Jonny Qwest (Jay Q. 4 years ago on Google • 16 reviews
    Even though it's called the Lobster house and they are open for breakfast, lunch and Dinner, Lobster is only available for dinner.
    2 people found this review helpful 👍

  • 4/5 Vickie P. 1 year ago on Google • 292 reviews
    The lobster wasn't the best I've had. It was good but not great IMO.

  • 5/5 Joe Z. 9 months ago on Google • 108 reviews
    Most lobster I've eaten in 30 years. The flank steak with tender enough to cut with a butter knife.
    1 person found this review helpful 👍

  • 2/5 Khaled Z. 3 months ago on Google • 181 reviews New
    The Lobster House at the resort, aspiring to offer an exclusive seafood dining experience, unfortunately only merits a 2/5 rating. Set against a scenic backdrop, the idea of a lobster-centric menu initially seemed promising. However, the freshness of the seafood did not live up to expectations for a venue of this stature, significantly detracting from the dining experience. Moreover, the limited vegetarian options presented a challenge for those with dietary restrictions, diminishing the restaurant’s appeal. An additional drawback was the lengthy wait time, a notable inconvenience as it’s the only restaurant at the resort requiring guests to queue. Despite arriving early, the wait was consistently around an hour, which, when combined with the issues of food quality and menu variety, led to an underwhelming overall experience. While the staff did their best under these circumstances, these factors collectively impacted the satisfaction of the dining experience at The Lobster House.

  • 1/5 J N. 2 years ago on Google
    Painfully slow service. They ran out of most of the food as well and didn’t tell use until we’ve already been waiting for an hour.
    1 person found this review helpful 👍

  • 4/5 Dawn A. 3 months ago on Google • 52 reviews New
    This is the best quality food at the resort. The wait to get is is very long (an hour or more) but they give you a beeper that let's you know when your table is ready, so long as you stay nearby. Go up the stairs to the bar, enjoy the view, have a drink. It's worth the wait.

  • 5/5 Racquel, E. 3 months ago on Google • 31 reviews New
    Loved the food and service. We went for lunch and had the Green salad, octopus tostada, nachos, crab rolls, beef tenderloin, jerk mahi mahi, and dessert. Will be back for dinner on another day. Or server also made the experience amazing. Her name is Addick and she was very engaging. She checked on us a lot and got our orders out with perfect timing. Our glasses were never empty. Loved her.

  • 4/5 Jason D. 5 months ago on Google • 25 reviews
    Our food was just ok. We saw no lobster options on the menu. Our ceviche was not good the citrus in the dish was black. Crab roll was delicious. But we were absolutely unimpressed. We couldn’t get in on our first night because it was busy so we were excited to try it today. It was not one of our favorite.

  • 4/5 Kellee K. 1 year ago on Google • 12 reviews
    The Lobster House was fantastic. From the service by Bella to the food, you couldn't ask for anything more. But, we had a party of 10 and were told that there was a party of 15, then a party of 10 at 6 then 630, so we could not sit together. We got there early & no parties of more than 4 were at the restaurant the entire time. Not sure why that we could not be accommodated. Would've been a 5 star.... But.

  • 5/5 Andrew D. 2 years ago on Google
    Great Food!!

  • 4/5 Jeffrey D. 11 months ago on Google
    The food was pretty good, but the portions were small.

  • 3/5 Khatiza M. 1 year ago on Google
    The staff were pleasant. My lobster was raw , and the staff offered to do a new one. This restaurant was in high demand, and it's first come, first serve.

  • 5/5 Aditi R. 1 year ago on Google
    Food was amazing!

  • 5/5 Andrea W. 1 year ago on Google
    Had a great first time experience..food was delicious..and our server Rashane was the best 👍

  • 1/5 Ardit S. 1 year ago on Google
    Very subpar, barely any octopus in the dish and carrots were rotten

  • 5/5 Brandon S. 1 year ago on Google
    Excellent food lobster was great portion sizes are a bit small on the apps but otherwise well worth visiting!

  • 5/5 Henry W. 4 years ago on Google
    Everything about it is excellent

  • 5/5 Trevor N. 4 years ago on Google
    Great place for seafood , very casual great staff and service

  • 3/5 Tim O. 4 years ago on Google
    Was okay...i found the other restaurants here better

  • 5/5 Ben 2 years ago on Google
    Best lobster!

  • 4/5 Chris A. 4 years ago on Google
    Excellent views, good service, food was good.

  • 5/5 Caroline B. 4 months ago on Google • 2 reviews
    We were offered a special lunch by chef Vickesha due to a long wait for our dinner the night before at a separate restaurant on the resort. We were served seared salmon and mixed vegetables with shrimp. The salmon was GREAT! Thank you for the delicious meal and courtesy.


Call +1 876-617-0200 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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