I placed an order and was supposed to arrive by mail 3 days ago. I got lost with OnTrac. It showed that it was not received by them. I went to the store to get a refund and the manager on shift REFUSED to refund my money even with receipt on hand after they verified that the package was not located.. They said it has to go thru the process. What process? My package did not arrive on time , I want my money back and now they are refusing to give it back. This is unacceptable.

Terrible product availability, the staff is completely inept, and when you call they just send you to a call center in the Philippines and they can't even tell you if a product is available! I don't get how Best Buy survived the retail apocalypse when actual good stores didn't. I guess money laundering pays off.

Nice store. Amazing workers. The fridges there were dope. Took a selfie in one bc why not. It had a mirror feature which was pretty cool. Go buy it. They also have monster drinks there. Which were pretty bussin.

I went looking for something that is now seems to be outdated - which they didn't have. Instead, they hooked me up with something better and modern. I'm very happy with that recommendation and purchase. BB seems to have what I need.

Love going to best buy! It’s always fun to walk around and do some window shopping. Big shout out to the employees for helping me with my *very* specific questions that I had. They’re either able to help me or they quickly have someone come over to help me. One thing to know going in though is that unless you’re going during a “busy” time there won’t be a lot of employees working. Not a problem for me but a problem for some people.

I have purchased some things from this store. Decent place to go. PLEASE NOTE BEST BUY - I have read that you will be discontinuing the sales of DVD's/Blue rays - Note that I for one will continue to purchase them - evidently not from you. When I travel the only streaming services that work are Movies Anywhere and Disney and through my own Plex server. Yes, I will buy hard copies and especially those that come with digital copies as well. Reliance upon digital services is foolish and unreliable.

I came in right before an event needing some adapters and everyone that I interacted with here was super helpful. There were two workers right at the door who asked if I needed help finding something. From there I was helped by four others from different departments and they helped me to find exactly what I needed.

If you really want my opinion, get there total Tech membership. That's when you would really enjoy it. Shopping at best buys pic, you wouldn't have to purchase. Extra maintenance package or anything.

Honestly no employee was helpful. They all seemed to look busy but not one person asked me if I needed help finding anything. The return policy is very good though, I bought an “open box” car Mount and the cashier was super awesome at explaining that if it’s broken or anything, I can return it with pretty much no questions asked within 14 days. They have a lot here, so chances are they’ll have what you need.