We went today when they had a sale going on. Yes the gold is real there but they tried telling us they sold real diamonds. So we had a store rep walk with us to Zales and had them tested. The Zales representative stated that it was in fact fake diamonds (Cubic Zirconium) They have pendants up to $1,400 stating they are real diamonds and they are in fact fake. I recommend going there for gold only and not for diamonds.

Karen at the Kiosk has the worst attitude. I felt completely humiliated. Because I was returning a necklace and charm due to personal reasons she stated that I just shouldn't buy anything. Then stated that I not come back as I walked away and held up an "X" with her fingers. I'd give this review a 1 star but the other girls are absolutely amazing and always so pleasant and helpful but Karens bad attitude and poor customer service skills overshadow the experience. I really don't believe anyone with such poor people skills should be working with the public. I pray whatever is making her so bitter towards people gets better.

Great service and good pricing. I will definitely be going back to them for my next purchase

I got my ears priced for my birthday and Aleah was the best and had a great personality!

I had a great experience,the customer service representative was very knowledgeable.

Outstanding customer relations received from Aleah. I will indeed be back to purchase more items from her.

Aleah was AWESOME!! She was very informative.

Aleah did a thorough job! Will recommend to anyone

Aleah helped me out so much and was very patient with me! Thank you so much!!

Allah was awesome, she Qasim very knowledgeable and helpful.

Aleah was wonderful. Beyond polite, knowledgeable and helpful. Thank you Aleah!!!!

ALEAH DID AMAZING && TRULY TOOK HER TIME! GREAT CUSTOMER SERVICE

I had a great experience today at Banter. Aleah was very helpful and patient with me and I walked out with a purchase that I love!!

My daughter’s ears were pierced using gold studs at Piercing Pagoda. Less than one week later we are at Urgent Care because the actual earring - stud went inside her earlobe, and could not be removed. It was a painful and traumatic experience . It appeared the staff at Piercing Pagoda was trying to suggest my daughter pushed it into her earlobe. Unbelievable. I will not use Piercing Pagoda again. My rating would be a zero if it were an option.

My very expensive belly button jewel turned to brass very fast.

I got my favorite belly button ring from here alot of the stuff is really cute but I got my nose pierced here and they used a gun which I later found out you’re not supposed to do! The jewelry didn’t even go through all the way!! I had to go to a professional and get it repierced after it healed. I had a hard time picking out nose jewelry because the lady working there told me I could get a small thinner nose ring which apparently was wrong according to the piercers at the tattoo shop. I’ve also had my ears pierced here and they were uneven lol. So pretty much just buy jewelry but don’t get anything pierced because they don’t know what they’re doing. But on a positive note the ladies there are nice.

My brother went there to get his chain repaired. They had them come back 3 to 4 days later to pick it up. Decent service. Very nice store inside a mall.

As with all retail outlets, inflation runs rampant, but the sales associates were friendly and helpful.

They did an amazing job piercing my babies ear for the first time.

They had a great selection on earrings and had a great sale going on. I only come here for my earrings and they were super friendly and very helpful