2/5 Alexander S. 1 year ago on Google • 90 reviews
Unfortunately,
I
have
had
rather
negative
experiences
with
this
car
repair
shop.
It
starts
with
the
unfriendly
employee
on
the
phone
who
promises
you
a
call
back
but
never
follows
through.
She
also
shows
an
unfriendly
side
in
other
matters
such
as
scheduling
appointments.
I
also
have
to
criticize
the
work
of
the
car
workshop.
Oil
circulation
hoses
that
were
not
reconnected
after
engine
work
resulted
in
an
oily
engine
compartment,
which
the
customer
only
noticed
days
later
during
a
routine
check
of
the
engine
compartment.
The
workshop
also
filled
the
vehicle
with
half
a
liter
of
engine
coolant
too
little
-
something
that
should
immediately
catch
your
eye
when
checking
the
engine
compartment.
However,
the
vehicle
was
still
released
to
the
customer
and
there
was
no
apology.
I
don't
need
to
hide
the
fact
that
such
errors
can
cause
engine
damage
such
as
defective
cylinder
head
gaskets.
Furthermore,
the
customer
can
leave
the
car
stranded.
It
cannot
be
the
case
that
the
customer
has
to
check
the
vehicle
again
down
to
the
smallest
detail
after
a
repair.
The
two
repairs
were
not
carried
out
in
one
job,
so
it
is
not
due
to
an
“outlier”.
Furthermore,
the
workshop
did
not
manage
to
correctly
enter
the
service
interval
in
the
vehicle.
It
also
becomes
very
confusing
for
the
customer
and
it
is
not
easy
to
keep
track
of
when
the
next
service
is
due.
Not
to
mention
possible
problems
with
the
manufacturer's
warranty
if
the
service
intervals
are
not
adhered
to.
In
addition,
I
lack
transparency
in
this
workshop.
You
are
only
told
that
the
vehicle
is
leaking
oil,
but
the
customer
is
not
shown
the
location
and
is
not
given
the
opportunity
to
look
at
the
car
with
the
mechanic.
The
pricing,
on
the
other
hand,
is
within
the
normal
range
of
a
car
repair
shop
in
the
country.
All
in
all,
it's
a
real
shame
that
the
final
inspections
of
the
vehicles
before
they
are
returned
to
the
customer
apparently
receive
so
little
attention.
This
should
be
urgently
addressed,
then
this
workshop
deserves
more
stars.
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